Highly recommend Sound Brokerage to handle vehicle Importing…read more Mrs. Salisbury handled importing my vehicle from Japan to the U.S. Straightforward detail, communication, timely response, and attention to detail regarding paperwork. Very thankful, sending a big thank you to the team at Sound Brokerage.

I am glad I took the advice of other's to work with Gwen and her team at Sound Brokerage for my…read moreimport. Gwen was more than helpful but also friendly and attentive. Can't recommend her enough!

YSK did amazing work at helping us import a dog in a very short notice. They answered any questions…read morewe had and were very professional.

This office is in an industrial area in Seattle, but the good thing is there's tons of parking and…read moreit's not in a super busy area like downtown or Chinatown. I had to pickup a package here even though the tracking number/info says that my package would be delivered. The lady who works there said that it's always been set up that way so there's something wrong with the DHL tracking info. I got my package so that's all that matters!

If I could give negative stars I would. They have never followed my delivery preferences and…read moreinstructions on the app. Seems like they also don't know or like to use call boxes etc... they'll call your phone not try to actually access your bldg/unit and you'll get an email that you weren't there while you're sitting right there. Horrible company

If I could leave 0 starts, I would. Missing items, they left items with us that weren't ours,…read morebroken furniture pieces, run-over boxes; they wouldn't unload until we signed that the load was fine, even though we hadn't seen anything. Said our ladder got left off the truck, but they couldn't find it later. Horrible service!!!!!!

An absolute nightmare. Do. Not. Hire. This. Company…read more Anything that can go wrong probably will. Deceitful and disrespectful with no regard for your time. My boyfriend moved from SF to Seattle, and found this company potentially under a different name (the contract says Yelp Moving & Storage and it may also be under Simply Moving, there's quite a few links on Ripoff Report - see links below). During our pick up, they increased the quote on the spot by $600 because it was "more than estimated" despite the fact that it indeed matched the quote. We were desperate and they were already in our home, so we reluctantly obliged. Already a red flag. The delivery window was incredibly vague, and it took them an entire month to inform us they were transporting our belongings. There was no communication whatsoever and no set timeframe. My boyfriend had to reach out numerous times just to get a pulse check on our delivery. After an entire month, my boyfriend was contacted by the driver who committed to a 2PM delivery on a Monday. Well, they arrived three hours late, well after 5PM, and my boyfriend essentially missed work a huge chunk of work for no reason at all. Red flag #2. It gets worse. They then demanded the total in cash even though it was never communicated (nor is it in the contract). The driver then threatened my boyfriend saying it would be an additional $500 fee to pay with card. My boyfriend requested he call his boss, Carlos, and read the contract out loud, which states "card accepted." They argued back and forth until Carlos unwillingly gave in. They then tried to run his card, which was apparently one digit off, and couldn't get a hold of the main office because *SURPRISE* it was closed because *they* arrived late. Due to the fact that they were unable / unwilling to take his card, they ended up threatening us with a fee of $500 to re-deliver and left with our things. My boyfriend contacted Tom via email who replied next day (because again, SURPRISE, no one was answering our calls) stating that it was a "slap in the face [for you] to be calling every day about delivery and when we show up you aren't ready" (see screenshot of email). Are you kidding me? First of all, it's YOUR fault for 1) refusing to take card even though the contract says card accepted and 2) arriving late so we're unable to reach you and 3) being vague about the delivery timeframe. Tom then ever-so-pleasantly tells us that he was finally able to charge the card, and charged it with the $500 fee for the inconvenience and to anticipate our belongings arriving Friday. Well, surprise to absolutely no one, the driver calls on Thursday instead, and tells my boyfriend he is delivering the items in two hours. TWO HOURS! My boyfriend then had to rush home from his work to accommodate THEIR schedule. If you're moving and seeking movers, please, please, please- I urge you to find a reputable company. With the headache, the questions, the hidden fees, it's not worth it whatsoever. You don't even save money. As others have mentioned, it costs just about the same, and you won't have to deal with such terrible people. With the stress of moving, worrying about your belongings is the last thing you need. Ripoff Report: https://www.ripoffreport.com/reports/yelp-moving-and-storage-simply-moving-inc-nw-relocation-scam-artist-tom-mcjilton/portland-oregon-97210/yelp-moving-and-storage-simply-moving-inc-nw-relocation-scam-artist-tom-mcjilton-yel-1448794