So there I was... just a mom, a car, and a terrible idea to stop by the paint store with a few kids…read morein tow get paint samples and let the kids carry them inside after we got home. "Let the kids lead", they said; "teach them responsibility", they said....Long story short: the paint did not stay in the can. My poor car looked like it got sneezed on by they sky. i tried to deal with it myself, then hubby got involved and made it worse. Eventually, I headed to ToyoMotors in Missouri City for the paint splatters and a few other issues that vibe had put off aaaaannnnnd let me tell you -- WORTH. THE. DRIVE. Mr. Jafar and Josh were everything I look for in a company: honest, transparent, and good communicators about my vehicle. The pricing was totally fair and they got the job done. Since my dad, who was my mechanic guru, passed away, I haven't trusted another shop. But ToyoMotors? They've officially earned a spot in my circle of trust. I'll never take my car anywhere else (unless the dealer is involved, because, you know... warranties ). Anyhooooooo thank you ToyoMotors! Wishing you continued success you're doing it right.

I have been a customer of ToyoMotors for approximately four years. During the first two years, my…read moreexperience was generally positive. However, the last two years--specifically involving an unresolved electrical/check charging system issue with my 2015 Honda Accord--have required an extraordinary amount of patience and have ultimately resulted in significant financial and personal hardship. Around Thanksgiving 2023, I brought my vehicle to ToyoMotors to address ongoing electrical issues. I trusted that the work performed would keep my car reliable, as I am heavily dependent on my personal vehicle for work and safety. Since that time, my vehicle has continued to experience electrical and charging system failures, resulting in repeated stalling. I returned my vehicle multiple times between breakdowns, each time under the impression that the issue had been repaired and the vehicle was safe and drivable. Like many others, I have experienced financial hardship due to inflation and made the responsible decision to maintain my existing vehicle rather than take on a new car note. Unfortunately, around Thanksgiving of last year, my car stalled again, prompting another return to ToyoMotors. I am a first responder, and my vehicle has stalled on me twice around 2:00 a.m. during freezing temperatures, requiring emergency tows and jump starts just to reach safety--after I had already paid for services and was told the vehicle was repaired. Since then, I have returned my car to ToyoMotors twice more and took out two loans through Sunbit based on the assurance that the vehicle was being properly repaired. As a result, I have now gone over two months without reliable transportation while continuing to make loan payments. I communicated directly with the owner, Mr. Syed, explaining that I am actively paying on an open loan for a vehicle that is not drivable and expressing concern that costs continue to accrue because issues were not fully addressed before the vehicle was released. I also shared--both verbally and in writing--that due to my lack of automotive repair knowledge and as a female customer, the repeated breakdowns had caused me to lose trust in the repair process. Following these communications, ToyoMotors declined to continue working on my vehicle, leaving me without transportation after months of patience and financial commitment. What is especially concerning is that while reviewing Google feedback, I noticed another customer describing nearly identical issues. In that case, the business publicly stated it was "committed" to resolving the matter and invited further discussion. In contrast, I expressed similar concerns and was ultimately turned away. Today, after leaving the shop, my vehicle stalled again on the way home. I was forced to take an Uber to work, still without my car, and left questioning what work--if any--has been completed since November. I am now over $3,000 in debt, without a working vehicle, and facing additional repair costs elsewhere for an issue I was repeatedly told had been resolved. I expected more understanding, accountability, and consistency from a business I supported for years. Instead, I am left disappointed, financially strained, and hurt by the outcome. I believe other customers should be aware of my experience when deciding whether to trust ToyoMotors with long-term or complex repairs.

Big shout out to Sean M. (manager) at the Long Point location of Autozone. I had a very unusual…read moresituation with a purchase made at an Autozone in another state. Sean was very professional, listened closely to my situation, reviewed the facts, and offered a solution that totally resolved my issue. This was a first class example of positive, common sense customer service. It was the kind of interaction that fortifies customer loyalty to the Autozone brand and to this store in particular. Thank you!!!

I stopped by today needing a taillight replacement but had no idea which bulb to get. David helped…read moreme find the exact one I needed in seconds. Before I even purchased it, he took the time to check which light was out to make sure I was getting the right one. I asked if they had anyone who could help with the install (not knowing if they sell parts) he immediately offered to help, explaining that it was a quick + simple process. Not only did David replace the bulb for me - he also walked me through each step so I could learn how to do it myself in the future. That level of customer service is rare, and I truly appreciate his patience and expertise. Thanks to him, I left not only with a working taillight but also with new & valuable knowledge. If you're looking for an AutoZone with helpful, knowledgeable employees who go above and beyond, this is the place. I'll definitely be recommending this location to others!

I wish I could leave a review for this business, but here we are trying to pick up our reserved…read moretruck, and no one is here and no one is answering g the phone. They're supposed to have opened an hour and a half ago.

I hadn't needed to rent a storage unit in decades, but I needed one quickly. Three things were…read moreimportant to me: Competitive prices, enough space and good reviews. North Loop Storage didn't disappoint on any aspect. They had several size choices, were priced about the same as their competitors, and the customer service was the deciding factor. I spoke to Annabel, who explained the entry process, how to use the lift, rules and regs and so on. She was patient and incredibly helpful and friendly. A young man was also working and he was equally pleasant. When I couldn't figure out the lift, she took the time to go with me and walk through the steps. Very positive experience!