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    Avis Car Rental

    2.6 (5 reviews)
    Closed 8:00 am - 6:00 pm

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    National Rental Car - The email BS I received from Nat'l on how they are going to resolve my issue 1

    National Rental Car

    3.3(3 reviews)
    4.4 mi

    All went well with no issues. I find all National Car rentals to be consistent. I would recommend…read moreto others.

    I have executive status at National and they SUCK! I had problems w/ my personal auto where the…read moremechanic wasn't going to finish the job before the weekend. So, on Friday, 8/27/21 with about an hour before closing, I call their reservations dept at 844 382 6875 and rent a car for the weekend, Friday thru Monday. Before I hung up the phone I had the "confirmation" in my email, so I thought everything was great. Fast forward 15 minutes...I'm already in my Lyft on my way up to the Plano location when the manager calls me to tell me they do not have anything available, I'm like WTF!!! I'm loking at my email on my iPhone and I have a confirmation, whaddaya mean you don't have a car? He gives me some BS that the system has some lag and that their availability is not really "live time" or some shit like that. I tell him I'm already $12.00 into my Lyft ride on my way up there and all he can do is apologize and says "I can continue to come up there but he cannot garauntee he'll have any cars available when I get up there. So, I told the Lyft driver to turn around, I was certian I'd get this resolved thru corporate. The below images of correspondence are in chronological order. Notice the dozen or so customer service reps all promising the same BS. First, the insincere BS apology, then their BS commitment to get this resolved. To date (9-20-21) I have yet to speak with the F'n manager, or anyone for that matter from that location. I'll be doing a status match on a competiting rental agency and going to give the rental days away to someone I don't like...

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    National Rental Car
    National Rental Car - The email BS I received from Nat'l on how they are going to resolve my issue 2

    The email BS I received from Nat'l on how they are going to resolve my issue 2

    National Rental Car - The email BS I received from Nat'l on how they are going to resolve my issue 3

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    The email BS I received from Nat'l on how they are going to resolve my issue 3

    Cougar Car Wash

    Cougar Car Wash

    3.6(19 reviews)
    0.9 mi

    I like the equipment and chemicals utilized. All works as a…read moreself serve car wash should. My issue is being overcharged for use of wash. The "stop" button, obviously does not work. Once again, I was charged $25.00 to wash my car. No way I used this much time. I can't afford to use "tap to pay" at $25 a pop. Quarters are too inconvenient. Owner, if you read this, what do you suggest? And, how do I get a refund on the overcharge?

    Cougar isn't glamorous and they have basically zero customer support but because they manage to…read morekeep everything running and they keep the place clean, they win the 'best self service car wash business' competition in the Frisco, Colony, Little Elm area. Basically, every other self service car wash business within 10 miles is utterly horrible and Cougar, while not glamorous, gets the job done so 'In the land of the blind, the one-eyed man is king.' If you need someone to talk to about your car wash experience at Cougar, you should probably get your car washed elsewhere because Cougar tends to have various anonymous people 'running' the facility, most of whom are never there and who also provide no means for contacting them. If you wash your car at least once a week, install the Coinless app and you'll be automatically be charged $25 / month which nearly always covers the time required to wash your car so it is worth it because you are basically paying a little over $6.00 per car wash. ($25/4 = $6.25). If you don't wash your car that often (let's say once or twice a month), then of course your cost per car wash goes up ($25.00/#washes per month) is $25 per wash if you only wash your car once a month. Since I have recently scaled back the number of times that I wash my car per month, I elected to delete my account from within the Coinless app, which, as far as I can tell, is the only possible way to keep them from charging me another $25 on the 23rd of this month. Similar to the Cougar Car wash, it is extremely difficult to actually find someone to talk to at the 'Coinless' company so I'll be watching my bank account for any future charges to my bank account after I delete my Coinless account via the Coinless app. Moving forward I'll just use quarters to pay for my car washes at Cougar.

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    Cougar Car Wash - Coinless app download qr code

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    Cougar Car Wash

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    Avis Car Rental - carrental - Updated May 2026

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