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    Enterprise Rent-A-Car

    2.7 (42 reviews)
    Closed • 7:30 am - 6:00 pm
    Updated 2 weeks ago

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    Dents on the roof????
    Effendi T.

    This is the worst location. Just remember to do thorough check of your rental before you leave the lot especially the roof. The manager will charge even though he didn't check the roof as detail during pre rental. He claimed huge dent on the roof. If this is the way manager want to increase revenue by charging $250 extra, it's bad business. Not to mention I had to wait for an hr for my rental car, didn't ask for upgrade. I won't rent from enterprise again, rather go with Avis or hertz. This place will scammed you

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    3 years ago

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    5 hours ago

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    3 months ago

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    7 months ago

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    1 year ago

    booked a rental got to the location and was told they have no cars, stated was no number on my reservation to notify me

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    2 years ago

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    1 year ago

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    2 years ago

    Horrible customer service, inconsistent communications to the customer, quite hostile.

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    3 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    11 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    12 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    10 years ago

    Very organized place to rent a car. The staff here is very helpful and friendly. I recommend this location.

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    12 years ago

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    11 years ago

    They are always busy; but also always accommodating. I can expect them to take care of me regardless of their workload and inventory.

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    10 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    12 years ago

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    12 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    “The staff here really cares and they always try to go the extra mile for all of their customers.”

    Mentioned in 2 reviews

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    Frisco Automotive & Transmission

    Frisco Automotive & Transmission

    3.3(49 reviews)
    2.1 mi

    I had a bad review once...as ownership had changed...which I hated because this was my go to place…read more Now under new leadership and ownership this is once again my go to place!!!! The only reason I don't want to rate it so high is I don't want to wait behind everyone else's cars!!! Welcome back Frisco Automotive!!!!

    Our 14-year-old Ford had become genuinely scary to drive. It hesitated during acceleration and felt…read morelike a manual transmission where the gears weren't fully engaging. Anything over 45 mph made me nervous, and I was convinced I was one breakdown away from being stranded on the side of the road. I first took it to another shop, where they kept it for two days before telling me it was a transmission issue they couldn't repair. The estimate? Around $3,000. For an older vehicle that we plan to hand down to our soon-to-be teenage driver, that was a tough pill to swallow. Thankfully, I decided to try Frisco Automotive through the Old Town Frisco Yiftee program, and I'm so glad I did. From the moment I walked in, the customer service was outstanding. The gentleman at the front desk immediately understood my description of the problem and took the time to personally test drive the vehicle. We even ended up having a fun conversation about Ohio and the Cleveland Browns while discussing the symptoms. What impressed me most was that they didn't just accept the previous diagnosis. They investigated the issue themselves and discovered it wasn't the transmission at all. A support mount for the engine had come loose. They repaired it, then personally drove the vehicle again, including taking it up to highway speeds, to verify the hesitation was completely gone. The result? A repair bill under $1,000 instead of a $3,000 transmission replacement. On top of that, they offered transportation assistance, including rides home and back to the shop when the vehicle was ready. That level of service is rare these days. Honest diagnosis, knowledgeable technicians and outstanding customer service. Frisco Automotive has absolutely earned my future business, and I wouldn't hesitate to recommend them to anyone looking for a trustworthy repair shop.

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    Frisco Automotive & Transmission - Frisco Automotive & Transmission logo

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.3(7 reviews)
    6.3 mi

    People usually only leave reviews to complain, so I feel that it's my duty to leave a great review…read morefor Allstate, Service King / Crash Champions on 380, and Enterprise rental car also on 380! My young adult daughter was rear-ended, and the at fault party's no-name tiny insurance company strung us along and eventually denied the claim. We needed to get her car fixed and ended up filing a claim through our own Allstate uninsured motorist policy. From the day we called Allstate, the ball started rolling quickly! The same day they assigned the shop of my choice (Service King / Crash Champions) and had Enterprise call me to schedule a rental car. It took about a month to get parts and complete the repair, but Ashley at Service King texted us updates and was the one who answered the phone anytime I called. It was so nice to be able to talk to one person throughout the process. They also dealt directly with Allstate. Enterprise rented us a nice car, and we were able to leave it at Service King when we picked up our car. I can't say enough good things about how these three companies made a frustrating process as simple and easy as possible. Special shout out to Ashley at Service King / Crash Champions for always keeping us informed of the status! Highly recommend Allstate, Enterprise, and Service King / Crash Champions!

    Terrible customer service. Tried calling the store over 15 times, and each time I was not able to…read morespeak with someone, the line would hang up on me as they do not have their voicemail box set up....still. Called the store due to a fraudulent charge on my card from someone attempting to open a rental contract with my name and card information. Even though this happened at his store, and the customer service line of Enterprise could see the information, Mike claimed there was no information he could provide me. He directed me to the risk manager, but provided no timeline for when I would get a call back. Someone has attempted to commit a crime at your store by using my information and you have no information to provide me? And seemingly no urgency to get this resolved? This is despicable customer service and an unacceptable way to run a business. We've rented cars from here before and the quality of vehicle is also terrible. Do not go to this location.

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Enterprise Rent-A-Car - carrental - Updated September 2026

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