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    Prive Club DFW

    4.2 (5 reviews)
    Open • Open 24 hours

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    2 months ago

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    Eliza G.

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    10 months ago

    Great service. Thank you for pleasant experience! The lady was helpful via phone and the car was clean which is important for me!

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    1 year ago

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    10 months ago

    Amazing service, very nice driver, quick and efficient ride and extremely clean vehicles!

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    1 year ago

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    JIFE Luxury Car Service

    JIFE Luxury Car Service

    5.0(19 reviews)
    2.3 mi•Cochran Heights, Uptown

    We've found our forever car service!…read more Five-star ratings don't come easily, but this business has definitely earned it. From start to finish, the personalized attention to detail, and stellar customer service blew us away! First service-Our driver, Julie, arrived promptly at 5:25 for our 7:25 am flight. She was well-dressed in her uniform and engaged in light-hearted conversation with us. Return flight- To our surprise, the owner, Reginald, personally met us in baggage claim, loaded up our luggage, and escorted us to our ride. He was also well-dressed and very engaging. The cars- We had an opportunity to preview two different vehicles during our trips. The first was a black Chevrolet Suburban and the second was a Cadillac Sedan. Both were clean, well-appointed, and definitely fit the bill in terms of luxury cars. The water and mints were also a nice touch In a world where customer service is hard to come by, it's nice to experience true excellence. I highly recommend!

    Reginald and Toyia were outstanding! Reginald was great with communication (he texted an hour…read morebefore my first pick up) and was ALWAYS on time during each stop. Toyia provided me with an ETA before her early arrival. They were on top of my day's agenda (I had at least 4 different places to go to in a span of 8 hours) and I never had to remind them where the next stop was. Clean car and very reliable/friendly. Absolutely would use them again next time if I need a car service in town & will highly recommend to friends/family. Thank you both!

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.7(64 reviews)
    1.3 mi•Turtle Creek, Oak Lawn

    I went in for a pickup this morning. There was no line, no wait, the process for picking up was…read moresmooth, and it didn't take long to get the rental. A few seats are in the waiting area if you have to sit a bit for your rental. The rental is nice and clean

    If you need to file a complaint on this branch, here's the corporate number 314-512-5000. They…read morereceive complaints and forward them to the regional supervisors. You will then be contacted by those supervisors for a follow up. Do not rent from this location and here's why. 1. Prior to receiving the car, I was asked if I had insurance. I said yes, then I was asked if it's liability or full coverage. I said it may be liability. I was then asked who's my insurance carrier and I advised progressive. I was told that they can give me a phone number to call and check, it only takes a few seconds. I told them I don't have the time, I'm in a rush. I asked if I needed to provide proof of insurance and I was told I have 2 options: provide proof or purchase DW. I then probed a bit, asking if it's truly required since the site says optional and I was told that if I can't provide proof of full coverage insurance then I must add on the damage waiver. Under this circumstance and being limited on time, I agreed to add on DW since I didn't have a choice. I was literally told those were my only to options to proceed with this rental. I rent from enterprise all the time and this was my first time being forced to purchase their insurance. I decided to do my research and learned, it is optional. I called the branch to further discuss and later found out the person who checked me out was the manager. Her name is Molly and she stood firm on her stance - saying it was optional. This is a lie. I know what I was told, I remember everything verbatim. I asked if she'd like to remove the coverage or if I should speak to corporate and she said to speak to corporate. I immediately called corporate to file my complaint and waiting to hear back. Outside of being forced to add on DW, the car wasn't cleaned properly. Seats and windows were dirty. I have pictures. 2. I reserved a compact car and when I arrived, I received an intermediate sedan which is a lot bigger than what I'm used to driving. I asked if they had anything smaller and was told no, that's all they have. There was a slight price difference however, I was not required to pay that additional amount since I had no choice in the upgrade. 3. Outside of my concern - I overheard the persons conversation in front of me. They said their car smelled of smoke. Molly (Manager) advised that they are short staff and didn't have time to properly clean the car. She asked the customers how can they make it better, just tell her what they think they deserve to make it better. I find this ironic given the fact that now that I have an issue, the solution is completely different. It's important to note that us customers are of different race. 4. I received the car with 357 miles but was told to return it on full. When we rent a car and don't pre-pay fuel, we are only required to return the car with the same exact mileage that we received it on. The manager tries to use every excuse to nickel and dime the customer. All in all, I'll never rent from this location again. The manager is a liar and doesn't know how to properly manage a store. I'll be returning the car soon, I have tons of pictures and videos incase she tries to add on additional chargers based on my response to the situation. Avoid this location at all costs. Update: I returned the vehicle and it's no brainer, I was charged a refueling fee. Very funny because before leaving initially, Molly said to me "bring the car back on full" however I noticed the car was NOT on full when I got it. It was at 357 miles. I returned the vehicle at 374 miles. On my paperwork, it says full but my videos taken on the lot says different. Molly need to lose her job immediately.

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    Prive Club DFW - towncarservice - Updated September 2026

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