Good people. Dependable cheap used car rentals. Awesome staff. They also have a good repair shop.read more

The problem started when I tried to call and rent a car for 2 days. After 24 hours had passed and…read moreno one called me back I rented the car through their online system and prepaid. Go in to pick up the car and it took over 45 minutes because they had the reservation printed out but could no figure out their computer. Please keep in mind I have already printed out my insurance and had my car ready for the security deposit. They proceeded to take a long time to call my insurance to verify deductibles. In the meantime they ran out of the Chevy Aveo or similar I had purchased. They let me know they were going to have to 'upgrade' me to a full size at no charge since the online system was giving them issues, yet they still had the reservation so I was confused. The 'upgrade' to the full size turned out to be an '03 Bonneville with purple tint. I take it as a trooper and later discover the car's alignment is way off and pulls off to the right, the interior lights do not work and the mirrors on the shades were gutted out. I called ahead and let them know the problem and let me know they can speak to the manager to see if she can do anything for when I drop it off. When I drop it off the manager would not discount it any more because 'They already gave me a deal giving me the full size at the economy price of $27.95 a day'. Some how them not managing what cars came in and out turned out to be my fault. The manager did not care about the issues and let me know she would put it in the shop but cosmetics like being able to see in the car at night were not a concern. In the end they refunded me an extra $10. This to me was not a good enough fix to all the liniency I showed and tried to deal with. I would highly recommend NOT going or wasting your time with this rental company.

Huge shout out to the staff at the location for making my car rental experience a memorable one!…read moreSpecial thanks to Eric, the branch manager for being pleasant, cheerful, engaging, and knowledgeable. I truly enjoyed this experience with renting from this location. The pick up and drop off were both smooth processes which I cannot express enough gratitude for!!! Was given a clean & well kept 2026 Hyundai Sonata, which I enjoyed immensely. Thank you all again!

Absolutely horrible customer service. I was able to book a vehicle and on the pick up day I get a…read morecall 15 minutes before pick time while I'm in there parking lot that they don't have my rental. I've been dealing with the horrible customer service of this place and corporate for 6 hours. Still don't have a vehicle

If you want a car or scooter to rent in Clearwater for a reasonable price, this is the place to go…read more Why pay for the newest cars at one of the big car rentals when all you need is a decent reliable car that's not a junker? Use their web site to get a quote or give them a call.

Years ago, I had a car that broke down fairly often. I needed a cheap rental car while it was…read morebeing worked on. I found Nichols & Dimes. They were totally reasonable and friendly. I found, while getting my car working on elsewhere and renting from Nichols & Dimes, that they have a mechanic who is super nice. So, I started taking my car there whenever it had an issue. They were always super fast, and charged a very reasonable amount. I eventually bought a new car and, because it had a warrantee, no longer needed to go to Nichols & Dimes. My warrantee expired, and I just had my first issue. I called Nichols & Dimes and they fixed my issue right away. I had forgotten just how great they are! I would recommend them to anyone needing a rental car or a good mechanic!

Lily in Palm Harbor was nasty and aggressive and tried to charge double the rate I was quoted on…read morethe phone. When we questioned being gouged, she told me to exit the location and go down the street. Lily should be terminated.

Horrible, horrible, company. This is the second time that…read moretried to rent from this company. The first time I made a reservation, I got there and they had no cars. I had to go across town and rent from another company. Today I book a reservation. I called them several times to make sure they had cars. They did not answer the phone any of the times I called. When I got there they said they had to run a credit check on me. Although I have good enough credit to buy a house, I did not have good enough credit so they said, I could not pay with a debit card. I had to use a credit card. I was not happy about this since I took an Uber to get there. The lady was so rude and condescending. The guy was worse. . I have credit cards but I did not to be bothered after all the attitude. Horrible horrible place.

When I needed a rental car they were amazing. Made an appointment over the phone and it was super…read moreeasy. The car was new and very clean. I was almost expecting a clunker as the price was so good compared to the airport rental companies I almost went with. Easy after hours return as well I'd highly recommend using this local family owned business over the others. You won't be disappointed.

Great Buying Experience! Easy to work with, fair pricing on vehicle, fair allowance on trade in…read more Had all the paperwork ready when I came in to close the deal, and the actual closing was a breeze. Thank you for my new (to me) Van!

Returned our rental this morning. Only one agent working. Poor customer service. We received an…read moreemail for 15% off if more than 3 days. We asked as we kept the car for 8. The agent refused, said we needed to apply code when renting. Out car was in the shop, so we weren't sure how long we needed it. She said the best she could do was 5%, which we already get as preferred. Agent could have had better time, attitude and response. Just got a text, she called her manager after we left and approved 15%, Changing to 5 stars

Picked up a car Friday that has undeniable bodily fluids in it. I spoke to 2 different customer…read moreservice reps via online chat. One said someone would call in 24hrs (no one has) another told me to drive to the Tyrone location and swap it out( I left work early to find a sign that said closed for the day). I then drove to another location and they seemed to not really care. I then called a number I found online filing another complaint, but here I am still driving around in a car that literally has someone's hazardous waste in it.

Holy cow. Just left. Crabbiest lady ever with bad attitude. Got all over me with attitude and guy…read morebehind me. Ewww. Get a new job. Process to get reserved car took an hour. Never again.

Super convenient location. Gentleman couldn't have been nicer. Not sure why all the negative…read morecomments. I picked up a car and then dropped a different one off on two different occasions and it was a very good experience.

My past experiences with Hertz rentals have been hideous to say the least. They are rude, and if by…read morechance the associate knows how to do their job- it's obvious they don't want to. This last experience of mine was a breath of fresh air. Apparently there is a new store manager, Kyle. Though they were still under staffed, his customer service was outstanding! Thanks again Kyle!!

If you are a girl and under the age of 25 you will be lied to by the associates working at this…read moreHertz location. These men prey on women and persuade them into signing for things that aren't necessary by lying about the requirements. The Hispanic employee at this location told me that because I was younger than 25 years old I needed the hertz "package" which included insurance on the vehicle from hertz as well as roadside assistance. Meanwhile, he knew I had my own car insurance and I also have AAA so I didn't need either of those "requirements". I was lied to and mislead. To top it all off, this same employee told me one month later that this was not the case and his supervisor stated that none of his employees would ever say that because it's absurd. Meanwhile, that very same lying employee told my father (via the phone) that the reason I chose Hertz was because I needed the car insurance. This man is clearly uninformed of his competitors because every rent a car offers insurance for purchase when renting the vehicle. Well guess what, it's a shop full of liars and uneducated individuals. Don't rent a car from here, especially if you are a female. You will get taken advantage of.

HORRIBLE HORRIBLE COMPANY. Go some place else. This place…read moreis so bad. Twice they have let me down. The first time, I reserved a car, arrived and there was no car. They rented it to someone else. Today, I gave them another chance. I reserved a car, and paid for it. I got there and they had to run a credit check on me. Even though they had my debit card, they said since I failed their credit check, I had to pay for the car with a credit car. They said I failed the credit check and had to pay for the card with a credit card. I handed my stack of credit cards. I told them I was not sure which cards had money. I was told they only had one more chance to make the card work. I would have probably been more understanding but they treated me so poorly. The lady is like, "Well it is written in our website". No darling it wasn't, or I would have seen it. The guy was worse. I caught an Uber there. No "sorry we destroyed your weekend" nothing but rudeness. Not the worse customer service I have ever seen but definitely top ten worse companies I have ever dealt with.

I've used Avis for year and I rent from this location 6-8 times a year. They always do their best…read moreto accommodate me. It's small, (maybe (20 spots). Try calling ahead to confirm the have a car if your picking up early