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    They gave me a car with half a tank of gas, WTF?
    Andy S.

    Who the heck receives a rental car with only a half tank of gas?!!! They gave me a car with a half tank of gas and asked me to verify and sign for that reading. I rented the car to drive to Vegas and after 150 miles the car was empty and I had to refuel in the middle of the fricking desert. What kind of service is that? I will also mention the car had not been cleaned. Trash in the armrest compartment and dirt on the floor mats. When I returned the car several days later, the owner / manager "Vito" would not give me a printed receipt for the settled charges. He said the initial print out, was the final receipt. I pointed out to him, the paper even says, "Estimated Rental Charges" WTF?

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    2 years ago

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    1 year ago

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    2 years ago

    They are not cooperating with Uber rentals and require you to book through their website. This place is a scam.

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    3 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    15 years ago

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    12 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    RC J.

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    9 years ago

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    7 years ago

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    8 years ago

    Charity is awesome! The service and ease of renting our vehicle was quick and easy! Thank you

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    11 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Avis

    Review Highlights - Avis

    Stephanie at this Montclair location was extremely helpful and polite in resolving a problem caused by Budget.

    Mentioned in 7 reviews

    Read more highlights

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    iRide Auto Rental

    iRide Auto Rental

    3.0(4 reviews)
    0.7 mi

    One star because of Mike, if it wasnt for him this would've been a negative star kind of review…read more My sister called in to get rates before we drove here and when we got there the rates we were given in person were different than what Leah gave us over the phone. On top of the fake rates over the phone she assured us a military discount. All BS. Mike helped us out and honored the rates Leah had given us over the phone because of the inconvenience. After the rates issue and 2 hours of waiting we finally get to see what car we get. OMFG. Old 2000's Hyundai Sonata, stains on the seats, smelled, dents and scratches on the car and the gas door wouldn't close. Mike apologized and told us to come back Sunday to get a better car. We arrive Sunday and Leah helps us, she tells us to be there at 12 and she arrives at 1230. The "better" car smelled like cigarettes and it had dog hair ALL over the seats and to top it off it had an empty tank. (Not to mention it was Leah's car) When we went to return the car the phones were ringing and Mike says "are your phones ringing" and some lady says OUR phones -_- and Leah ends up answering the phones WHILE shes helping us because the other lady didnt want to. We paid almost 200 for 2 days, my sister paid 100 for 4 days at another place with a clean car. This place needs a lot of work and the employees (leah, and some lady with glasses) need to be replaced with people that ACTUALLY want to work, no excuses and that are ACTUALLY on time for their appointments.

    I was lucky when I found this place. After searching for a car to rent for a few hours this was the…read morebest decision. Mike is so helpful & very nice. The car that was suppose to take wasn't ready so he got us another car at no extra charge. Easy process. Would come back again. Hopefully soon!!!

    Avis - carrental - Updated May 2026

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