I've been using Enterprise Rental since 1997 when they were in the dealerships I take pride Using…read more Enterprise. They're always accommodating no matter what state I'm in all the branches work very hard at what they do. I commend manager Alik @ corporate office that use to work in Chatsworth Ca, he was amazing. I continue to use Enterprise because I feel safe. Thy maintenance their car and sanitize.. There was only one incidence where Another driver sideswiped us in Alabama, Enterprise got a little confused about who was the victim, and placed by mistake, my Acct on a "No Rent" status!! I blame Enterprise Collision department for that mix up and had to contact Enterprise Corporate to clean my Driving Record.. My sister and I were victimized in this accident. Even though I did not receive a formal apology for the Enterprise car rental mix up nor any rental upgrades or points, I continue to be a Satisfied Customer since 1997.. Maybe one day they'll apologize

DISHONEST & MISINFORMATION 1.Office and 2. text lied to me…read moreabout home delivery. 2. I called day before and was also lied to again. 3. Was informed by phone that "his delivery guy" is not available on weekends. 4. Do you even know the difference between your anus and a hole in the ground? I'm sorry customers shouldn't expect more knowledge from your misinformed staff than a young child! Very disgusted and disappointed Customer.

The old man was rude and sneaky. I had already reserved the car in advance and paid for a higher…read moreclass, but he tried to downgrade me.

Was late one hr to drop off vehicle (traffic). Arrived at 2 pm. Place closed at 1 pm…read more Dropped off vehicle next morning and they charged me another day. When I informed them of my situation they just dismissed it and went along with charging me another day. Was my 1st time at this location and my last. I should of reviewed this yelp before. Go somewhere else to rent your vehicle. Not a very professional bussiness.

A few months ago I flew to Ontario for an interview and had to rent a car to drive to my interview…read more Hertz bailed on me because of some complicated issues, so this guy came and picked me up and helped me rent a car. He could've easily denied me, but he worked with me for a couple hours to let me rent a car. I don't know how I would've gotten to my interview without the car, so I'm extremely grateful.

Yes this is an amazing place the owner and workers here are very knowledgeable and very friendly I…read morewould recommend this place to literally anyone and everyone in the area or around to take a look at for their rental car needs or if you need a good deal on a used car call them they may have one they are selling.

Wasn't expecting very much customer service based on prior experiences with other Hertz locations…read more But, we were very pleased with the friendliness and care Torre ( I think I spelled it wrong) showed us in returning our rental. Definitely coming back for our next rental.

After a full runaround for over a week, I'm still giving nowhere regarding property left in my…read morerental vehicle. I dropped off my rental vehicle Monday the 11th right before closing. When I realized I left product behind I called first thing Tuesday morning with the store opened they were too busy to talk to me at that time and they said they will call me back hours later. They never called back so I called them back to come to find out. They couldn't help me anymore because now the vehicle has been rented. I've been checked in periodically daily to try to get information regarding my property and they are unwilling to do anything to assist me any further I understand, but do The called immediately and they then read to the vehicle because they didn't want to help me when I called Because they were too busy

If I can leave negative 5 stars I would where do I begin..... this guy that helped me never…read moreintroduced himself some Hispanic/Filipino looking guy takes my deposit I then drive my Chevy Malibu which you should never rent and it dies about 5 lights from the rental place, car was filthy and had multiple dents they didn't even take pictures which means they would probably blame the renter for the damages. My car died completely in the middle of the street hazards didn't work and everything completely shut off. I had to stand in the middle of the street to avoid cars rear ending me plowing into my car. I called the Avis place the same guy answered and said use our towing guy and tow it back to the rental place they said it would take 2 hours so I called Ontario PD and they had to sit behind my car for 1 hour and then they had to call their tow truck to get me back to Avis. After I brought it back te idiot said why didn't you use our towing service and I said because it would take 2 hours. Cops wanted it off the street and their tow guy was gonna charge them $241 he said that they won't pay it and if they tow it they can't give me another rental until they get the lemon car back. So ridiculous don't rent from this place.

Very simple. Provide the vehicle requested by the customer. I specifically requested an SUV. I get…read morea Toyota Corolla. Rep said it's the same class as SUV requested. I've had better experiences at Upland Enterprise. They gave me the next larger/better vehicle, not something I did not ask for.

It's probably my fourth time renting from here, and I have to say I will continue to do so. My only…read moreissue is that they have banker's hours. So if I need to rent on a Sunday or late hour I go through the one at Ontario Airport. This location, which is in the same strip mall as Outback Steakhouse, is very convenient and has a decent selection of vehicles. There is never a long wait, and the staff is friendly and professional.

Rented an EV car for Uber. Service was great and very helpful…read more The car ran great and had no issues,

I recently returned my rental with Enterprise Rent-A-Car, and Pablo Lopez Giron made the whole…read moreexperience seamless from start to finish. What stood out wasn't just how quick everything was, but how intentional and professional he was throughout the process. From the moment I arrived, he was welcoming, clear, and respectful. No confusion, no delays--just a smooth, easy return that made you feel taken care of. It's those small details that leave a lasting impression. In a time where a lot of interactions feel rushed or transactional, this was a reminder that great customer service still matters. It builds trust, creates loyalty, and makes a simple experience feel like a great one. Appreciate you, Pablo.

Picking up a rental vehicle that has been reserved took 40 minutes. They did not have the compact…read moresedan I reserved ahead of time. Instead I got an suv. Drop off took 10 minutes. First time here and will be my last. I will stick with the Chino Hills Location. Jordan can work on being less arrogant and dismissive. Takes some professional queues from Ed.

Just as others have said, Mr. Lee is the man. When I tell you the process to rent was easy, it was…read morelike driving through a drive-thru putting in your order and your order being ready by the time you reach the next window lol. 24 hour car rental business Located in Ontario, CA only 3 miles from Ontario airport. A small lot with more of SUV/mid size SUVs and a few sedan vehicles. Plenty of options to fit your needs. It looks a little sketchy from the outside BUT it is LEGIT as they come. We've rented 2 vehicles within a month for local road trip purposes. Both cars were very clean, serviced up to date, had gas and ran smoothly. No problems whatsoever. We rented a Toyota Sienna 7 passenger mini van that had plenty of space and was honestly one of my favorite rentals, super good on gas! Next, was a smaller mid-size Mazda 4 cylinder. Amazing on gas of course & really easy to drive. Lee is so quick to respond and is an excellent communicator. He has a great feel for making sure his clients are taken care of. He goes above and beyond to make sure your rental experience with him runs as smooth as possible. He is such a nice guy and really makes it a point to help you especially if you're in a bind for a rental. Lee even offered pick up/drop off services. AND he gave me a free apple car charger for the road. Seriously just the best. They accept all forms of payment. Credit card, Debit Card, Cash, Zelle. There is no credit check. There is a $500 deposit that will be returned to you once the rental is returned. THEY ARE OPEN 24 HOURS but the lot is locked so you will need to call before hand to meet Lee or another employee at the lot. It isn't your typical Car rental place that you can just enter during business hours. Think of this as a private car rental agency exclusive to those who "know" lol. It really is a great business. If I had to compare, it works the same as a TURO rental but obviously better. HIGHLY HIGHLY recommend renting from here. An option to choose from if you don't have a credit card. And a terrific option if you're not able to rent anywhere else. Already referred friends and family here & I hope you do too after you rent from DT 24 Hour Car Rental.

The best service ever!!! Mr. Li saved our frustrations upon arriving late from our flight Breeze…read moreAirways from SFO to SBD Airport. We missed our car rental booking, closes at 8pm. We found Lee at google maps open 24 hrs for Car rental. He answered the phone and helped us to get a car!!! He drove the car and picked up us. It was a nice Chevy Traverse, provided us with a phone chargers. Excellent service!!! He was our uber driver on our return flight at SBD Airport to SFO. Hazzle free !!!What a stress relief!! Definitely we will call him again for a car rental!! Highly recommended for travelers!!! Thank you Mr Li...

Excellent except for shuttle fee when you have to take 2 shuttles each way. Ug. My car & facility…read morewas fabulous

My flight was delayed, so I missed my scheduled pickup before closing. I called Fox to tell them I…read morewould be by in the morning to pick up the car. When I arrived at 8:30 the next morning, they no longer had the vehicle category I had reserved, and all "Jamen" at the desk could offer me was an upgrade @ $30/day, take it or leave it. I'm stuck and 70 miles from where I need to be with very limited alternatives; best available option was to pay the $180 (6 days) upgrade fee. You can be sure I will never rent from Fox again. There are too many other choices.

Fast and reliable…read more Great prices and value. No hassle service Become a preferred member and skip the line!

I honestly love this location as it's not busy so getting your rental is fast. The staff is always…read morepolite and helpful. They always have a variety of vehicle which make it easy to just walk in and get your rental last minute. Definitely recommend this location and rental establishments.