One star is gracious. Visiting my sister this week, we…read moredecided to rent a car to take kids to waterfall (since we all can't fit in either of our vehicles) yep, wake up kids early go to location to pick up van....hertz is inside a collision repair center, no representative from Hertz has show up yet and the girl who works at Collision repair center states "good luck they are never here" Today's plans ruined. Off to plan B.

I've used this Hertz three times. The address that pops up in Google search is incorrect. The…read morecorrect address is 1002 W. Main Street, Lebanon, TN - and has been for some years. For this visit, I had a car that needed repair at Price's Collision in Mt. Juliet, TN. Hertz picked me up at Price's, took me to Hertz, and had my rental car all ready to go when we arrived. They noticed that I drive a larger vehicle than what my insurance authorizes for a rental and asked if I'd like a larger vehicle. I did, and they managed to get me a very nice SUV for very little more than the covered "approved" price. That kept my out-of-pocket cost very low, which I appreciated. Very quick pick up, friendly staff, nice clean vehicle. Great overall service - I highly recommend them!

I had just arrived at Nashville airport with my parents for a wedding when our original rental…read moreagency "lost" our reservation and proceeded to offer pretty ridiculous options. Decided to walk over to National, where I am an Emerald member, and I can't tell you how smooth and easy they made it to get us moving in a great car for less than our original reservation price at Avis. The gentlemen at the ramp were courteous, even asking what brings us to Nashville, and escorted us to a fabulous car. A trip with the parents which started out to be a negative had an unexpectedly made our three days here wonderfully comfortable - thanks National Nashville!

I would leave a zero if possible. We rented from here at the airport in Nashville TN, we got one…read morecar and it turned out to have an issue. Had to drive back to the airport the next day to swap it out. They gave us a second car, then while trying to leave the parking garage the gate attendant was arguing back and forth with the office over a radio telling them that the swapped car wasn't under our name. Finally got to leave after 20 minutes of sitting there. We finished our vacation and went to turn the swapped car and it still wasn't listed under our name. After dealing with the office again they decided to refund the whole rental as compensation for the issues and unsatisfaction. Over the past two weeks they have charged our card three times and refunded us twice. So they still owe us our refund. They keep telling us someone will call us back and nobody does. We have a typed signed contract from them showing there is no charge and they keep charging us. It has now gotten to the point that we had to place a fraudulent claim and are considering a lawsuit. Will never rent from here again and I strongly advise anyone to not rent from them as well.

Great van and staff! Highly recommended! I very, very rarely take the time to write reviews. Only…read morewhen I feel that exceptional products/services truly deserve recognition. I was just on a trip with 9 people in our group. We flew in and had lots of luggage along with 2 powered wheelchairs & 2 rolling walkers. We had the 12 passenger Grand. It is one thing to find a comfortable vehicle for everyone to enjoy being together and another to find one that will also fit all of our luggage to and from the airport. The cargo are had plenty of room for all of our luggage and great for shopping trips. It was so nice not to have bags piled on top of us in the seats or worry about suitcases sliding off of a stack in the back. The seats were very comfortable and easy for everyone to get in and out - even sliding across the very back seat because it's so open where you get in. I truly feel 12 good sized adults would be comfortable enough for longer road trips. It was easy to drive and provided a very smooth drive. It is 11' tall so parking garages are out but the views from the big windows were spectacular. We ended up with Bandago after our reservation with another company fell through at the last minute. They saved the day and we were so glad we ended up with Bandago. I did call during our trip to ask about using the power outlets by the seats. I was able to talk to someone quickly. He looked up the exact vehicle we had & was very helpful. I am just so disappointed that they don't have more locations. We are so spoiled now that nothing else will compare. Great value, great staff, easiest pick up & drop off, perfect van! Really what more could you possibly ask for. -~x~- ACCESSIBILITY - I use a wheelchair. I was generally able to get into the back without assistance unless tired and maneuver into the driver seat from there if I couldn't get in directly. Everything was easy enough to reach & use while driving. Once I master the seat controls it was also easier to get into the drivers door. My mom uses the other chair. The staff was nice enough to provide a small step to make it easier for her to get in and out. I also have a sister that is blind. She found the van very comfortable both in the front and back. The side sliding door did take a bit of muscle but we always got it without issue. My son is 6'9" and was comfortable in front, could see clearly out the windshield, very comfortable in second seat and more comfortable than in most vehicles in the others.

Bachelor Part in Nashville, rented the Ford Transit Passenger for 13 big guys and everything went…read moreoff without a hitch. Room for the people and the luggage. Staff was super nice, pick up and drop off was easy. I had a question in the middle of the night and customer service called back in no time. There is a gas station close to their office which made the fill up before drop off super easy. Not only would I rent from Bandago again, I plan on convincing my family and the bachelor party group to do a encore week in Nashville and a van rental is the first on the list. lol Bandago, whole hearted thanks for the help in making our time in Nashville such a great success.

If you're looking for a fun and unique experience in the Nashville area, this is certainly it. I…read morebooked this for my birthday and my friends and I had an absolute blast grilling and hanging out on the water. Zied, the host, is super accommodating and packed a delicious cooler of food to grill which also included waters and sparkling sodas. The food was delicious and the chicken, steak and shrimps were marinated to perfection. He was a quick call away when we needed anything be it more waters, ice or charcoal for the grill. He even gave us a speaker which was awesome because I forgot mine. This was such a fun addition to my birthday weekend and my out of town friends cannot stop talking about how much fun we had, so much so that I know I'll be booking this again at some point, even if it's just for myself. There are plenty of things to do in this town but this is definitely something I would consider to be a must do if you come to Nashville. It's a quick drive from the downtown area and a fun way to build lasting memories. Not only is the boat itself so much fun but the customer service is top tier, making it unforgettable and worth every penny. Some things to note, the boat has plenty of space but because of its shape, I would suggest leaving bags in the car you might not need. Apple Maps took us to a funny spot but to find the right dock, you enter on the campsite side. If you don't see the orange boats you're probably on the other side. We also opted for the hookah option which was a fun addition! Our host gave us several options for flavors which was kind.

do not book with them, they took my money and will not answer the phone. Nobody was there when we…read moregot there and also the other businesses around have never even saw the boats being rode.

Never thought I'd rush to leave a review for a rental company but here we are!!! I had the absolute…read morebest experience renting from Archer Vans. It's a family owned company and the person who helped us with our reservation was super helpful and the experience was really smooth. We needed a 15 seat passenger van for a large group coming into town. When I stumbled upon their website, the process for booking was painless. The contract portion was also easy and done before we picked up the van. Then, we chose a convenient location for us to pick up the van, and once we got to our van, it was ready to go. No lines, no waiting, no talking to front desk people who make us spend 20 minutes on our feet signing a bunch of papers - we just texted them that we arrived at our van and they unlocked the vehicle for us remotely, and we were on our way! During drop off, we just left the keys in the van, texted them the address for pick-up, and sent a photo of the van. Super easy process. The most convenient experience I've ever had with a car rental company. Also our rental for the 15 seater passenger van was super affordable! Cheaper than other van rental companies in Nash! I think they also have 12 seater passenger vans. Highly recommend!!!!

I was super on board when I heard what Archer van rental offered till our extra charges were…read moreimposed without validity. I feel like they should definitely be upfront, but unfortunately they were not. Do your self a favor and rent somewhere else. You would think that they would take care of your first responders. Anyway just don't do it.