Avis Rent A Car

I had a rental that I turned in on a Friday. I was told I would get a receipt within 48 hours. When…read morethis time elapsed, I called about my receipt each day for a week. A week later, the rental was finally registered as "Turned in." Still haven't received my receipt (which keeps me from getting reimbursed from work). Not ideal...

I rented a car from this location 6 weeks prior to the day I needed it. I was in need of a large…read moreSUV to transport people to my son's wedding. I confirmed the reservation 3 days prior to pick-up and I had the reservation scheduled for a 12:00 pick-up. I arrived at 12:10 and the location was CLOSED. The attendant left at 12:00. I received no prior notice that this was the case. The system allowed me to schedule a 12:00 pick-up and my name was sitting on a piece of paper on the desk with a scheduled pick-up. Who does that? Who just goes home when they know someone is coming to pick-up a car. If anything they can call or text and say please come at 11:30. I live locally I could have done that had I known. I will NEVER use Enterprise again!!!

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National Car Rental

3.3

(3 reviews)

My almost bad experience was turned into a good one. It is a small location that opens at 8. The…read moreperson at desk was stuck in traffic and was late which meant I was going to be late and would get stuck in even worse traffic. It also meant I was going to miss my appointment which annoyed me. However, as soon as she came, she apologized, got me my car (upgraded which was a nice touch although I was hesitant at first since I had to spend more time figuring out a new car), gave me a discount and helped me get on the road as soon as possible. She came outside to check in on me. Appreciate her for being human and making sure once she was there she did everyone she could in her capacity to make my experience better! Life happens to all of us but how we show up matters!

This review is really for Ivan. He's a one man show at the property and runs things well. It's a…read moresmall location with limited inventory, but also easy to access when I need a car in the suburbs. Thanks to Ivan and Jake and team for doing such a great job with this location!

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Budget Car Rental

2.3

(8 reviews)

smoothest pickup ever thanks to Joe White. It was a one way rental to another state and I had some…read moredifficulty when dropping it of. I called Joe and he smoothed it out quickly. Joe went above and beyond and thusly I will continue to rent with Budget in the future.

Liked the location. Booked through costco and it was about $600 cheaper here for a month rental…read morethan from the airport. Car took a bit to get since only one person was there and the entrance isn't well marked. But the picture shows where you should go.

Hertz Rent A Car

1.0

(3 reviews)

I echo previous reviews. The service and cars at this location are abysmal. It was also $222 for…read moretwo days for a really low end and dirty car. I will neither rent from this location nor another Hertz location. Stick with Enterprise in Maynard. I will in the future.

I echo previous reviews, my experience here was miserable. I went called an agent to book a car,…read moreand he told me that I could book a compact car for $300/week, that was the cheapest that he could do. I thought that this was excessive, so I went to the website and booked a reservation 5 minutes later at the same pick up site for $100/week less. When I called the manager and said that the representative that I spoke to had been polite yet incompetent, he told me that he that there was a history of price discrepancies and that he would make a note. Don't trust anyone that you speak to here, and you will probably save money by taking a cab to another car rental location as opposed to trusting the uninformed clowns who work here.

Rides by Joanne

4.4

(33 reviews)

11.1 mi

Ride service has been on time after every flight. Driver sends text messages to customer regarding…read moretheir location and is very helpful navigating Boston Logan's insufficient signage to hired driver parking area.

We really had quite excellent service with a pick up and drop off for our international flight…read more Joanne communicated both by email and voicemail after the quote and confirmation emails were sent after booking. Driver communicated well with a slight delay in the pick up and was courteous as well. Highly recommended.

Seven Passenger Vehicle.... Lots of Luggage room!

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Corporate Limousine Service

4.0

(7 reviews)

Corporate Limousine is an OK service. I've seen limo services await their passengers at baggage…read moreclaims/arrival gate, but I nearly missed my limo thanks to the unhelpful interactive computer map Logan Airport provides. My driver was friendly, slightly curmudgeonly, and the destination was literally out in the woods. He was taken aback by New Hampshire's unpaved (and not well-marked) roads. I had to be very specific in my directions. He was accustomed to city driving within the Boston metroplex. My driver offered to come back to New Hampshire to bring me back to the airport. It's not a bad service, but an OK one.

The two drivers I had were friendly, courteous, and cautiously early per schedule. They radio…read morepickup updates in to dispatch, which was kind enough to nudge my first ride from the holding lot at Logan. Props for spelling my name right, though I'm sure documentation helps. Both town cars' interiors were kept clean, ashtrays empty, and smelled like nothing in particular. Their driving styles both erred towards the safe side, and nary a flicker of road rage to be seen in afternoon traffic.

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Bedford Car Wash

3.4

(35 reviews)

2.2 mi

Been here a few times over the last 6 months, they do a decent job and are very reasonably priced…read more At least 25-40% less expensive than what's in the area. Give em a try and see for yourself you won't be disappointed.

I come into this place all the time.Great job on the wash and a better job on the drying.Always…read moregood people and great service!

After "the works" plus wheel cleaner. Again 9 out of 10. Overall though looks great!

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Before wash (not that dirty this time)

CitizenM Boston Back Bay

4.2

(33 reviews)

13.0 mi

Stayed at CitizenM Boston while attending a conference and chose it because the rate was very…read morereasonable for the area at about $317 per night. The check-in process is completely self-service on a tablet, and it was surprisingly quick and easy. The location is excellent, with easy access to restaurants, shops, and everything Back Bay has to offer. The lobby is one of the highlights of the hotel. It's modern, inviting, and offers plenty of workstations and comfortable seating areas for getting work done or relaxing. The rooms are definitely small--think cruise ship cabin or train compartment--but they're extremely well-designed, modern, clean, and functional. Every inch of space is used efficiently. If you're like me and primarily need a comfortable place to sleep, shower, and recharge while spending most of your time out exploring the city or attending meetings, CitizenM is an ideal choice. Great value, excellent location, and a very efficient hotel experience.

Great hotel at a reasonable price with a great location. The rooms are updated, clean, and have all…read morethe new technology. I would compare the room to an upscale camper. It is small, but done right so it doesn't feel small. Shower is small, but nice with a rain shower head and a wand. The wand in ours was broken, but good thought. The soaps and lotions are great, the room is really quiet for being in a city. The lobby is huge and relaxing with a bar and food if you want it. The biggest downside is there is no free coffee in your room or at the lobby. There is no free water or water to purchase in your room. We walked to cvs for water. No big deal.

My wife laying in bed next to the window

Interior

Working space

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The Envoy Hotel, Autograph Collection

The coolest hotel ever. I felt so bougie and chic. Great…read morelocation. Can walk to the pier and rent the paddle boats for cheep money. Walk to bars and restaurants. And they have THE MOST AMAZING rooftop bar and restaurant!!!! If you wanna sit or eat. Reservations are HIGHLY Recommended! A must. And The Best Deal In Town $78 huge a$$ pitcher of Rita's that last you a life time and you only need that. Amazing. Was 500 drinks in it! Maybe even more. And if you're staying at hotel. You can bring it to room!!! Wtf. I'm amazed at this place. Staff was so nice and welcoming. I'm going back. Soon!!! Before the summer is gone and done

Hotel is nice, good location in the Seaport. Lots of great restaurants around. Only does valet…read moreparking. When I called they said they did self parking across the street so I parked there, then when I checked in they said it's separate. Rooms are clean. Bathrooms are nice if you are solo or just a couple. Not crazy about the bathroom with a family, it's a glass sliding door and it's tough to get ready if people are sleeping and not waking them up. Shower gets hot water quickly which is great. The elevators in the building are terrible. They have two elevators and a busy roof deck so you can wait for ever as a hotel guest which is ridiculous. Staff was very nice.

The view from the front door

Room decorations

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Fried fish sandwich at Lookout rooftop bar and restaurant

Beauport Hotel

Nate at the Birdseye bar is an outstanding bartender and staff member. Very friendly, attentive and…read moreknowledgeable. We had such a great experience at the roof bar, mostly because of him. Above and beyond!

Beautiful location but do not recommend staying there overnight. Restaurant was good but hotel very…read morepoorly managed. Pool is over run by day passes the hotel sells for $20 meanwhile I paid $600/night and couldn't get a seat. When spoke with manager was dismissed and said they are paying guests also. She also lied about their policy. Trash on roof from rooftop guests in photo.

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AC Hotel Portsmouth Downtown/Waterfront

3.1

(39 reviews)

50.3 mi

Overall, this is a very nice hotel in a good location with very good service, clean conditions and…read morefriendly staff. Just watch for added fees. First the good stuff - the décor is really nice, great artwork on the walls, nice carpeting, clean tiles, nice furniture. As I said, friendly staff, very helpful and courteous. We used a Marriot gift card, which is typically always a problem, but they had it done in minutes. The place is clean, rooms are very well maintained and the cleaning staff does an excellent job. It's about a 10 minute walk to the heart of the town so it's very convenient. It has a rooftop restaurant, a bar and a breakfast buffet. The gym is fantastic! One of the best I've seen! Super clean, multiple machines, a virtual workout station and plenty of free weights. The rooftop restaurant is nice, good food at a good price and has a great vibe. It's apparently a pretty trendy spot with the locals. The not so great - added fees. They charged us a $25 a day "destination" fee - money that they are "giving us" that we had to spend at the hotel. Well, if you're charging us automatically, then you're not giving it to us. No mention of that when we booked. Also, parking is not free - it's Valet ONLY and it's $45 a day. That was also misleading in the listing. It reads Valet or parking garage. You can take your chances and try to park on the street, but you have to pay for that too. Two observations that are neither good nor bad - the views are "ok" - there are multiple construction projects going on in the immediate area (not the hotel's fault) but it definitely doesn't make for great views of the water or town. Hopefully, in time, those projects will finish and make the neighborhood look better. It's also a pet friendly hotel, so you'll see lots of dogs coming and going. They do a really good job masking any "smells" or "sights" you would normally come across in a pet friendly environment - I honestly didn't notice anything until I saw an actual dog and thought "oh wow, I guess they are pet friendly" Overall, a very good experience, just didn't appreciate getting nickel and dimed with extra fees.

Requested a 1 bedroom suite with a view. Got the suite. Nice room, clean and comfortable. Yet we…read moregot the worst room location in my history of traveling...a lovely view of the dumpsters which they fill at 10pm. As quietly as an herd of elephants could possibly do. That same herd is in the room above me practicing for the 25th annual Portsmouth Irish Stepdance competition. Fingers crossed they win. The "hydration station" a glass airless tomb that reeks of last summers trout catch was an added bonus. Maybe next time I'll be brave enough to try the ice! Small goals. None the less I wake up to dreams of breakfast... an bountiful offering of Meats and cheeses that would make Melissa McCarthy proud. Sadly thanks to this week's news on deli meats we decided to not partake and ubered to a near hotel for a lovely breakfast with Mimosas. The view from the other side of our suite? Who could ask for more. Ground level to the Parking garage.. which thankfully it snowed so it was a beautiful coat of white powered until the tractor shook us out of bed to plow. One more night to go... I long for my next trip to Vegas for the peace and quite.

Entry to rooftop bar/restaurant

Entryway

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Desk area

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Sean B.

2 years ago

I have rented a car from this location several times. I am always extremely happy and really impressed. I only back to this location because of Mike. He goes way above and beyond to ensure that my experience and needs are met, I have never had a bad experience here because the Avis Staff named Mike is the BEST ever. He is a true professional and I recommend this location and Mike who will help you even on a highly busy day. Thank you very much read more

Jonelle S.

3 years ago

The employees were so helpful and willing to go the extra mile to make sure my family was safely on our way home when our car broke down 6 hours from home. We are truly grateful for all of their help and will absolutely use this company and location again when we are traveling in this area. read more

Amanda S.

3 years ago

Absolutely amazing. Got me a quick and easy. Thought I was going to be stranded after a serious accident. Avis bent over backwards to help me and make sure I was comfortable. Truly my hero of the day!!!!! read more

Avis Rent A Car - carrental - Updated July 2026

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3.7

(10 reviews)

Went here with a big job and wanting it done right, all I can say is these guys are THE BEST, hands…read moredown. They do fantastic work and keep a clean shop. Family business, great hard working people that do the job right.

I feel this company isn't as well-known as I think it should be to those in the area. Not only do…read morethey deal in the realm of car rental, but they also fix and inspect cars as well! They are my go-to mechanics and never mess around. They are a bunch of good-spirited people who will always try to get you the best deal and never pull any funny business. Many people knock shops since they can be hit-or-miss or "sketchy." This place is a hit and not sketchy in the slightest! Never have had an issue with them and I don think I ever will!

New England Corvette

(9 reviews)

The date night package is amazing!! The package is a half-day corvette rental with a…read morepre-programmed route up into New Hampshire and back including a $50 gift certificate towards dinner at a great farm to table restaurant in Groton. The only down-side was that now my fiancé is determined to buy and fix up a corvette of his own!

We had the best experience with New England Corvette! It has always been my husband's dream to own…read morea Corvette, so I wanted to find some way to get him to rent a Corvette. I heard about Mike from our town Facebook group, and found him to be very friendly and great with answering any questions I had. I decided on doing the breakfast tour, and it was awesome! We had such a great time with Mike and Erin, and my husband loved the experience! It was the best birthday gift for him and one he will never forget. We have told many friends and will definitely rent again!

Unity Car Rental

(2 reviews)

They did a good Job renting me a car quickly and easily. Give the local business some love! Open…read morelater than the competitors

Good experience renting after my car accident ! Flexible…read moreafter I needed to switch to a bigger car and rental process was easy . I would recommend

V & P Specialty Autobody

3.7

(3 reviews)

Amazing Service!!…read more The shop dose all INS. claim repairs and walk in business as well. They don't just make money off INS companies and if your in the busses you know that means a lot. Let's face it we all hate giving up our cars for even a minute, we all don't want to empty our safe deposit boxes either for car work. I had to give my car up for just under a month and it was hard. Larry who runs the desk and paperwork dose a great job making sure you know what's going on step by step. He always pick up the phone or calls you back. He did a better then my own INS company did. Patrao runs the back of the house and dose it well. The work completed surpassed my expectation!! I thought my car was a goner for good but by leaving it in the right hands I got my car back quickly and done right. How quickly you may be asking- so fast that the car was ready before my INS. company ripped them a check for payment. The paint job was perfect along with the major repairs that was needed. From asking the locals this is the place to go in Lawrence and the surrounding areas. 3 different people told me to go here, and I'm really happy I did. Check out their website for great before and after photos. Larry set up every thing I needed Tow and rental He even had Enterprises pick me up and drop me off.

This man is crazy. Called for an estimate and couldn't get a work in edge wise. He was on ten,…read morerambling on and on about how if I'm looking for cheap work, this is not the place to go. Problem was, I never told him what my budget was, and so I'm not sure where he got that assumption. Poor customer service is all I can say

Boston Auto Collision Center

4.7

(6 reviews)

Amazing service. They took great care of my car and handled the rental. Seamless! They can handle…read moremy car and the customer service.

It was okay, had to get the siding of my door replaced after a collision- went through my insurance…read morecompany. My car door doesn't close easily like it used to but just needs a little more force, which is fine. Also I swear I'm hearing a louder whistling noise when I'm on the highway like the door isn't fully sealed but rain doesn't come in so I guess that's okay too. They fully cleaned and detailed my car which I thought was a very nice gesture after taking longer than the initial quote to get the work done. However when I looked in my bag of tote bags I saw evidence of mice/some small animal who went after a couple bags and my orange hand sanitizer. I don't eat in my car and have never had this problem ever, so I know it occurred while at the collision center. Take everything out of your car if you go!!

MVS Limousine

3.4

(5 reviews)

Very professional and punctual. The car are clean and comfortable. Good communication and…read moreaffordable. I HIGHLY RECOMMEND!

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JLI Exotic Car Rental

(2 reviews)

The Team at Rent with JLI are Great. Jadden, Shawn, Chris &…read moreLaith all Rock! Look no further if you want to rent an Exotic, Luxury & Supercar. These guys have got you covered. Lamborghini Huracan, Urus, Corvette, Amg 63 , BMW M5 & much more Check out their custom shop, where you can get your cars wrapped, tinted, Ceramic coated. PPF & tuned Give these young Bucks a chance & you'll be blown away by their skills, knowledge & customer service! These guys love cars & it shows. Great job fellas, keep up the Great Work! Kam Big Time Ridez - SoCal

Had my new car detailed by JLI. They did an amazing job, it looked better than it did when I bought…read moreit. Will definitely be returning!

Salem Auto Body

4.5

(60 reviews)

I was super stressed trying to fix my car out of pocket. Another shop quoted me over $5,100 and I…read moreleft feeling defeated and overwhelmed. Then I found Salem Auto Body and Corinn completely changed the experience for me. She's not only incredibly kind and helpful but she's a business owner you can truly trust. She walked me through everything, gave me a quote that was nearly half the price of the other shop, and even found a used red door that matched my car perfectly, saving me another $200. I never felt like she was trying to upsell or take advantage. I honestly felt like she had my best interest in mind the entire time. The work done is incredible my car looks amazing, they detailed the inside, and I felt so taken care of. I loved the staff so much I kind of wish I could just hang out there! Thank you, Corinn and team I'll be recommending you to everyone I know.

On our way into Salem, a heavy rain storm rolled through and our low sitting sedan drove through a…read moreflooded street causing our engine's splash shield to loosen and drag on the pavement. No questions asked, Salem Auto Body got us into the shop as soon as we called, fixed the splash shield within 20 minutes at no cost to us. Friendly staff kept us company while the car was being fixed, and gave us some good restaurant recommendations since we are from out of town. 10/10 experience, thank you!!

Alan’s Car Rentals

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Alan is amazing! While traditional car rental businesses had no inventory right before Christmas,…read morewe were able to rent a car from Alan the day we needed it--and he made it available to us within 15 minutes of booking. He was flexible about us extending our reservation, and was always responsive and communicative. The cherry on top was when I realized 24 hours after returning the car that I had lost my wallet--Alan searched the car, and ended up finding my wallet in the parking lot next door. Rent from Alan!!

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