Outstanding experience with ATR Limousine! First time using them and highly recommend! Prompt…read moreresponse, competitive pricing, clear communication and excellent service at pickup and drop off.

The stretch limo was so much fun! It was part of a Christmas gift for (2) 12 yrs .... Bringing…read morethem to the wang theatre and then pizzeria Regina. We all had an awesome time! There were balloons in the limo and we had fun with that. The driver was awesome, the car was clean and comfortable. I highly recommend them!!!

Ride service has been on time after every flight. Driver sends text messages to customer regarding…read moretheir location and is very helpful navigating Boston Logan's insufficient signage to hired driver parking area.

We really had quite excellent service with a pick up and drop off for our international flight…read more Joanne communicated both by email and voicemail after the quote and confirmation emails were sent after booking. Driver communicated well with a slight delay in the pick up and was courteous as well. Highly recommended.

We needed a car service to take my elderly mother from Concord to Springfield MA. Bedford Coach was…read moreresponsive, worked with us to figure out the pickup spot that worked best for me, and were prompt and lovely. We recommend them wholeheartedly.

Bedford Coach & Limo is an excellent car service. The owner is very responsive and strives to meet…read morehis customers' every need. He recently sent a car to pick us up at Hanscom Air Field. The car was spacious, spotless, and comfortable, and the driver was the consummate professional. Thanks for a safe and easy ride home.

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!

We were in town for a wedding and they used Boston Executive Limo Service to get us from the hotel…read moreto the wedding. The driver, Bennie, was so friendly and professional. The car was immaculate and very comfortable. We had to leave the wedding and texted to see if he would come earlier than planned. Bennie didn't hesitate to pick us up and bring us back to the hotel. I highly recommend this service and would be using it instead of Uber from now on.

Highly Recommend. Good communication, on time, very comfortable car, Great Driver. Price reasonable.read more

My family has used this service for probably 20 years. They were recently bought out by a larger…read morecompany and what used to be nice reliable service has become terrible. The last three rides I have had with them have been unsatisfactory. One was over 45 minutes late to pick me up to catch a flight to go to the airport with no apology or compensation from the company whatsoever, they have a call center that is somewhere , managed by people who don't really care whether you get your flight on time or not and seem to have no control over scheduling or fixing a problem. The second trip from the airport, my flight arrived, and I had received a text while I was still on the plane that they had forgotten about my reservation( made at least a couple of weeks in advance) that I needed to call them (!). They get the flight info so they know when you land. The driver was great and texted me, but apparently they had run out of cars , so he had to come pick me up in a school bus! Again he was quite late getting there. My most recent ride was with a driver that I have had multiple times he is unwilling to make any conversation and was really sick, coughing excessively, opening medication while he was driving and wearing no mask! Even after I explained to him that I'm going to see an elderly relative recovering from cancer treatment he didn't make any effort to be more considerate. I don't like writing public reviews like this, but considering the cost of this service and how polite and elegant it used to be, I would say you're much better off getting an Uber or a Lyft.

Do not take your car to this place. They totally ruined my electric system in my car, and will not…read morefix. They told me to take it to a Ford Dealer. I have reported them to the BBB.

Based on my experience, I do not recommend Metro West Car Service…read more I worked with this company as a remote independent contractor, and my final payment was never made, despite multiple follow-ups and providing the requested documentation. Communication from management completely stopped. From what I observed while working with them, this appears to be a very small operation, and service reliability was often an issue. Vehicles were frequently unavailable or experiencing mechanical problems, and there did not appear to be a dedicated fleet. Because of the lack of professionalism, poor communication, and failure to pay for services rendered, I would not recommend this company to customers or contractors.

I have used these folks for five years for my work travel. They are excellent - reliable, great to…read morecommunicate with, clean and excellent cars. I trust them so much I have even used them to take my mother-in-law back and forth to her appointments. Highly recommend.

Wonderful service to the airport, amazing team. Always on time. Highly recommended…read more Thank you D&O limo.

A great service I've been using for a few years now…read more Always reliable, never late; if anything they are a bit early on the pick up. Some very good drivers with great personalities. Prices are competitive, but these guys are my go-to. I'm 6'5" and they always have Yukons with plenty of leg room, complimentary water, and the vehicles are always sparkling clean and smoke-free. Highest recommendation.

We've used JB Livery several times for family airport drop-offs and pickups, and every experience…read morehas been seamless. I also booked a group brewery tour through them, which was absolutely fantastic. Their communication is always clear, the drivers are professional, and the pricing is very reasonable. I couldn't recommend them more highly!