Two stars for the convenient location adjacent to the Marriott. Even though they allow after hours…read morereturns at this location they don't make it easy. They blocked the parking area entrance with a sign and plastic traffic barriers. Had to move them to park the car in the proper place. 8 AM the next day came and went and still no receipt. Called National on the toll free line. They said the car had been checked in and I'd receive a receipt within an hour. Five hours later still no receipt. Went to the location in person around 2 PM and encountered two women in the booth They claimed they were working on the returns and finally issued a receipt. Certainly not my experience when I rent from Hertz.

Billing practices . I was billed for a previous rents parking ticket. Notified company but has had…read moreno response

This is the second time I have rented a 15 passenger van from Green Vans to take 8 teenagers from…read moreBoston to Arlington, VA for a leadership conference. The customer service at Green Vans is friendly, responsive and personal. For an additional fee, they were able to deliver and later pick up the van to my work location in Boston and kept me posted via email and text as to when the van was delivered and where the key was left. The fee was well worth it in my opinion. They also removed the back row so we would have more room for luggage. That request is all part of the online confirmation process. Super easy and very clear instructions and fee structure. No hidden fees. Will definitely use again if and when the need arises in the future.

Greenvans is EXCEPTIONAL!!!! I used them for a trip starting in Boston ending in New York. Chris…read moreand Andy were a pleasure to work with. Very friendly, accommodating and super helpful! The price seems steep but it's worth every penny. White glove service all the way. Very grateful to find Greenvans. Will absolutely use them again!!!!

Yuk! I rented a compact car from them in Cleveland for three days and piled on all the fees and…read moreinsurance I could which totaled $425. I wanted to be sure I had no problem. Now I get a notice from their collection agency EAN that I owe them money! What! after calling and emailing they tell me to ignore that notice. Now I just got another notice from EAN that I owe them money. Do not rent from Alamo!!!!!

Alamo was budget friendly and just aheads up you do have to take the airport shuttle to get to the…read morecar rental building. Once you get to the building it shows you where your car rental company is located. Very easy to find, you just have to pay attention you don't miss your stop to get off when the bus driver announces the next stop. The only drawback is depending on when you arrive, there might be a long line and short staff. There was only one lady there attending to each customer so it took abit longer. They were trying to get people in line to use the car rental kiosks available but people were having trouble using them and it seemed it bit difficult and they would just get back in line. Another staff member finally came to help the other lady who was by herself and helped us out. He was very friendly and kind. It was pretty quick. We just had to go upstairs to get our car. We got a silver Nissan Pathfinder. I believe all cars come with a Toll road box. The person who takes you to your car will tell you how it works. It actually comes in handy in the city and highways here. We thought we weren't going to use it but we needed to especially with the traffic during rush hour. It helped out alot. You just flip it down to use it and flip it up not to use it but they'll go over that with you when picking up your car. We enjoyed having the freedom of having a car to go wherever we wanted to. The car seats comfyness was a 5, they were uncomfortable after long road trips on our backs and bums. The niceness was an 8, the gadgets on the car were a bit complex to figure out but we got the hang of it. We did like that the back seat folded down to put my husbands wheelchair and our belongings, a plus on that! We would use them again. As everything went smoothly when dropping off the car and the pricing. We would use Alamo again if renting anywhere else.

I had an amazing experience especially with a worker name Ricky. He went above and beyond to help…read moreme when I accidentally left my wallet in my car. I was already at the airport with an hour left to board my flight when I realized I had left it behind. He went out of his way to retrieve my wallet and have a driver bring it to me before I boarded my flight. I was extremely grateful because I would have been in a very difficult situation without it. His kindness, professionalism, and willingness to go the extra mile truly made a stressful situation so much easier. I really appreciate his outstanding customer service and the fact that he took the time to help me when he didn't have to. Employees like him deserve recognition for the excellent service they provide. Thank you so much for going above and beyond! I will definitely use Park n Boston again.

very poor customer service. Stranded at the airport for over an hour. When we would call to see how…read moremuch longer they would hang up on us. Heard multiple excuses for why they didn't get to us. don't use this business.