I had the best experience with Budget/ Avis rental car! Adel and Ali were so sweet. They helped me right away union entering, they assisted me with all questions and I got a great rental for a good price. The car was great, customer service was stellar and I will definitely return just as I did with their car ... ;-) read more

The car was fine and the price was good. The staff were friendly but non- responsive. When I picked up the car, it was dirty on the outside. It was covered with dirt and large water spots. I asked them to clean it and they told me that it had just been washed. I told him that that may be true, but it was filthy. They did pressure wash it for me, but when I got it home, it was still covered with the same dirt and water spots. We ended up paying for a commercial car wash to have it cleaned. As we packed the car, we found the had done a poor job, cleaning the interior as well, and found all kinds of wrappers under the seat and in pockets The first day of our trip we got warning lights about fluids being low When I returned the car, I commented about it being dirty, and he got very defensive and told me that it had been washed and that black cars always look dirty. It's all small stuff I realize, but the lack of attention to detail and responsiveness to customers is disturbing read more

The staff here is rude and they need customer service training. The car had trash in it from a previous renter as well.

Terrible franchise. My wife and I are both Avis Preferred members and we are considering never renting from Avis again based on our experience at this location. They accepted a reservation for pickup at 12:00 Saturday. They called that morning to indicate that they close at 12:00 and would not be waiting. We arrived at 11:57 and they were very rude, rushing us to sign the paperwork and leave. When we returned the car, we discovered they had snuck insurance onto the rental - we did not include insurance on the reservation and never do. They also attempted to charge use for 1/4 tank of gas even though we only drove 37 miles. In addition, the office is dirty, the parking lot is dangerously small and needs to be repaved. In short, do NOT rent from this location. read more

Been a loyal customer here for over 10 years. This morning they said my car was not completely full. I filled it and they claimed I didn't fill it completely. They charged me 19.99 for maybe half a gallon short if that. So stupid guess who won't be returning. read more

Run, don't walk from this rental company. We had a pre paid voucher from my travel agent. After waiting for 2 hours to reach the counter to be helped, the woman behind the counter pulled up our reservation number, but could not put in the right information. After an hour of showing our voucher, license and credit card she still refused to give us a car. She did not offer any alternatives or want to help us in any way!! She refused to speak to our agent. After an hour getting nowhere, we canceled our reservation and walked next door to National Car Rental. Valerie had us in a beautiful car within about 15 minutes! What a total waste of time!! read more

Avis Rent-A-Car - Line that took two hours to get through. - Car Rental Near Me - San Rafael, California

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Don't ever rent from AVIS! Yelp 1-star reviews and my own experience. Just FYI, in case you ever consider renting a vehicle from AVIS, I only discovered after a $500 rip-off scheme, a month of trying to resolve the issue, and finally checking Yelp reviews did I discover how horrible this company has become.  It used to brag about "trying harder" since they're '#2' behind Hertz.  I think they succeeded in making it!--To LAST PLACE. The fact it took an hour to book a van in El Salvador, as the only customer, that they lied to me about full coverage insurance, after they provided a vehicle with safety issues and on it's 'last leg', and then denied any adjustment to resolve this while billing me an unfair amount for a small scratch that should have been covered by the 'full insurance' I thought I had purchased, did I truly realize the magnitude of this company's systemic failures. Just look at their Yelp reviews.  Says it all! Robert Cameron read more

I flew in from Florida to Sacramento and rented a car for nearly three weeks. I work remotely but every once in a while I come out for a couple or few weeks at a time. I work in Corte Madera. I picked up a Malibu car from Avis at the Sac airport. The rear tire was making loud noise. I checked the PSI and all four tires were fine. I thought maybe it needed a new tire but the tread was fine. I then realized the the car would shake once you reached 35-40mph and would only get worse the faster you'd go. I was on the freeway and stuck in bumper to bumper traffic for a while, so I hadn't noticed this right away. Well, I sure as heck did not feel safe driving the car. I called the customer service line for Avis. I spoke to a gentleman that was SUPER helpful and very kind over the phone. I wish I would have gotten his name because he deserved a five star review. Anyhow, he arranged an exchange for me at the San Rafael Avis location, since it was the nearest one. This was the absolute WORST service ever! There were two men when I walked in. I explained that it had been arranged in advance for a car exchange. The elderly man demanded I go fill up the car with gas. I told them I was on my lunch break, it was inconvenient and when I originally rented the car, I made it clear that I would pay the $10 a gallon for them to fill it and nothing had changed between then and now. He said I wasn't returning the car, I was exchanging it and it needed to be filled up I told him I would not be filling it up. He told his coworker to pull out the Camry at first and after our gas conversation, he told him not to pull out the Camry, that I would be given the Corolla that was parked on the street. I don't care what I'm driving, I just needed a dependable car for a few weeks. I got the car and it was FILTHY. I think someone had just returned it and they never cleaned it. Being in Marin County, I would expect better service and a clean vehicle. If you have an option, stay away from Avis on Francisco Blvd. The guys stink and the service is s**t. read more

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I rented a car for a weekend trip. The car I was given was an old Mazda. It had damage on every side of the car -- I had to very thoroughly review the damages with the clerk. The car was dirty, making it difficult to see the damage. The windshield was similarly dirty, and when I used the washer fluid to clean it, I discovered the wiper was malfunctioning. The interior of the car was really grimey, a gross film covering every surface of the car. The interior of the windshield had a foggy layer of grime coating it that, when the sun hit it while driving west to the sunset, seriously impaired my visibility, almost causing an accident. Also, the Apple CarPlay was malfunctioning making navigation very difficult. Absolutely inexcusable. I'll never use this place again. read more

I am not surprised to see that other renters have had a horrendous experience at this facility. Please note that this location services both Budget and Avis. First of all, our car was rented from Budget at the San Francisco airport but we went to the closest rental location since we are in Marin. all four tires had pressure problems, one in particular was extremely low, potentially making the vehicle dangerous to drive. We called ahead and they told us to bring it in... I walked into the rental office and was ordered twice in the rudest fashion to sit down in one of the chairs. I was being spoken to like I was a canine. I objected and I stood. This is not the way men talk to women in Marin or elsewhere. In exchange for our malfunctioning vehicle, they offered a lesser car. We objected because it would have been very uncomfortable to squeeze in five family members. They claimed that they didn't have anything else to offer us but their junkyard lot was full to the brim of cars. There was no apology and no acceptance of responsibility. In fact they blamed us for the problem and ordered us to fill the car up with gas. Once again we objected. We asked Adil to fill the tire. He did a half-assed job; did not even fill it up to the level recommended by the manufacturer. So we had one wheel at 31 and 3 wheels at 39. Soon after we left the junkyard Budget the tire started leaking again. I pointed out that we could have a wreck and that Budget would be responsible. Adil shrugged; he did not care if we lived or died in the Budget vehicle. Long story short, we drove all the way to the airport because they would not cooperate. My brother was in town to see my mother who is quite ill so we had to burn over two hours going to the budget location at SFO. He was only here for the weekend. Infuriating! We drove very slowly and were terrified that the car was going to have a flat and roll on the freeway. This was among the most unpleasant experiences I've had at a business in Marin. They are one mess up away from a big lawsuit. Of course when we got to Budget at the airport they handled it immediately without charging us for gas and gave us an equivalent vehicle. Go to another car rental agency. This place is the worst! We will never rent again from Budget. read more

Avis Rent-A-Car - Car Rental Near Me - San Rafael, California

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The "We Try Harder" motto is long gone. Dirty office with a hundred signs on the wall telling you of various charges if you don't do this and don't do that. Car was not washed when picked up. Windshield was filthy and washer light came on as I pulled away. Then a mile down the road, the tire pressure warning came on showing low tire pressure. Franchise owner was rude. Upon return, noticed the charge was about $32 more than my email total at booking. I looked at the invoice and he charged $32 for "fuel service fee". I filled up right down the street. He said, "oh" and he removed the fee. No apology. No sorry. No thank you. Nothing. Very rude owner. I said to him, since I could not say he did this on purpose or not, it would be a good idea for him to apologize for the $32 mistake. He did, but it was an afterthought. After reading all the 1 star comments, pretty sure this guy pulls the "$32 fuel service fee" all the time and hopes the customers don't notice it. Avis should revoke his franchise read more

Avis Rent-A-Car - Corrected bill - Car Rental Near Me - San Rafael, California

Terrible vehicles that are very dirty, to the carpet of the vehicle being covered in hair, dirt, stains, sand. The hertz representatives just said "it's just a rental car". I'm sure that it's suppose to be clean when given to the customers when they are paying for these rental cars and the terms say if the rental is returned dirty with stains that the customer gets charged for a cleaning fee. So who cleans it ? These cars are disgustingly dirty. Not only are they dirty but they smell like wet dog and must. I'm not sure why this company doesn't care more for the customers and taking care of these vehicles. The minimum they can do is Sanitize the vehicles. It's very disappointing and time consuming to drive out here to then find out the car you're getting. read more

I rented a car to drive in Europe this last May, prepaid with my USAA credit card after being transferred to them via USAA ( who has a car rental partnership with Avis) When the total was calculated , I asked the agent about insurance coverage and if any additional coverage was needed to drive in Italy. The answer was : No. At the time of picking up my car at the airport in Rome, the rental agent literally forced me to get additional insurance insisting that I had no road or vehicle coverage. The amount of that coverage exceeded the rental cost. After much arguing , I signed ( my mistake ) in order to get going and meet my party about 2 hours away. Neither Avis or my credit card company( who is partnered with Avis ) has done anything to adjust or cancel the charges. I am , of course canceling a credit card of 25 years, as well as never again renting from Avis or recommend that any of my family or friends do. As for USAA, I will leave a review specifically for how they have managed my credit card account read more

It's a disgrace to Avis to have such a branch. The car always filthy, the service is poor and the owner is cheap. The car always damaged and the "car wash" is on site, with bucket of water and some wipers. I would never recommend to use this place, definitely not during COVID . I live in San Rafael but prefer to rent the car from San Francisco. read more

Great team, friendly and cars well maintained. I've probably rented 20 vehicles from them

Words cannot come close to how horrible this rental car facility is. I've rented countless cars over the years from different companies and this particular company/location takes the cake... I rented several different cars from this location for about a month and a half. Each time I rented a car, the owner would change the protocol of the holds on my bank account. From initially holding $200 to the next time putting a $950 hold on my card without my permission after I had just spoke with him-he had just said it was only going to be $400. My overall experience from doing business with this place was completely disgusting. Shame on this business for gross dishonesty & lack of regard. Cheap $ heartless...if that's your jam then go for it. I refuse to support dishonest businesses like this. On a high note, karma is a bitch... read more

Customer service was great. The only place that is open on Sunday. We only needed the SUV for a day. So we didn't get charged for two days like we did at Hertz. Our SUV was ready and clean, when we went to pick it up. The SUV was extreemly coomfortable, compared to our Nissan Sentra. Hertz couldn't find our rental, last month. I booked it for one day online. A pick up on Saturday to return on Monday, since they are closed Sunday. When they were open. When we got to Hertz, we were told they some how couldn't find our reservation. I found the printed reservation later iny purse after we were charged two days. So we aren't going back to Hertz in San Rafael again. We had a long drive, so we decided to pay extra money for a smooth ride and a nice SUV. There are a lot of uneven freeways between here and Fresno due to constructions. Our backs thanked us. read more

Said went the extra mile. Helpful, polite, caring. Car was ready at time promised, I was given lan upgrade. Car clean and in excellent repair, low milage. No one in line either at pick up or drop off, so I was in and out in an instant. This will be my local go to for car rental. read more

If you need a rental car on Sunday, this is the place for you. Excellent well kept vehicles, delivered on time. This will be my go-to place everytime i need a car rental. Thank you Avis, for being there for me. read more

On my way to return my rental it was barely below a full tank and I topped it off completely just down the street from the rental center. They gave me the receipt and I walked out without looking at. I immediately noticed a $39 fuel charge on the receipt and walked back and they told me it was only 7/8s full. It was 100% full when I dropped it! He told me to start the car and check. The needle went to completely full, then dropped back to empty, then up to 7/8 of a tank. This is some sort of scam! It was more than 7/8 before I even topped it off. I'm never renting here again! Also the tire pressure light was on and a notice came up saying it was due for an oil change durning my rental. read more

Summary: 1. Somewhat sketchy location. 2. At pick up, the cars were parked so closely together I had to climb through the passenger door to get to the driver's seat. 3. Multiple signs covering the plexiglass at the customer service counter saying "attention..." Red flag. 4. Manager is unreasonable/belligerent. More detail about my experience... When I returned the rental vehicle, the store manager inspected it and claimed that there was pet hair all over the car. There was some pet hair on the floor mat but certainly not all over the car and not enough in my opinion to warrant concern (see photos) He told me that I could either take the car to a nearby car wash and vacuum it or he would charge me an extra cleaning fee. I told him that I didn't agree and was not going to pay an extra fee. I followed him inside and asked for a receipt. The receipt he gave me had a baby seat/misc charge for $120. I asked him why he was charging me $120 for a baby seat. He said he wasn't and asked for the receipt back. He then printed a new receipt with a $50 baby seat/misc charge which he said was the cleaning fee. I asked him why he was charging me arbitrary fees and asked to speak with his manager. He told me he was the manager! He then gave me the toll free number for Avis reservations and pointed to one of a dozen signs on the plexiglass in front of the counter saying that he reserved the right to charge additional fees for any number of different situations. When I realized that this guy wasn't going to be helpful I called the Avis customer service line and waited on hold for 20mins before hanging up. I've rented from many Avis locations and this was by far the worst experience I've had. I will not rent from this Avis location again. read more

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Unsafe tires! I arranged a rental for 5 days, and when I got the car home (a 50 minute drive), I found that the tires were all unsafe, and one of them was showing metal bands (the steel belts) all the way around. (See photo). The other 3 tires were bald. I was offered a different car, but after driving all the way back (wasting 2 hours total of my time), I decided I didn't trust this rental car place, due to their neglecting basic safety checks. I asked the owner to refund the cost of gas I bought ($9.33) to take the car home and back, and he said, "I can't do that." I walked down the street to the Hertz rental place and got a safe car. read more

Avis Rent-A-Car - Steel cords poking through the left front tire - Car Rental Near Me - San Rafael, California

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"Always drink upstream for the heard." This...this quote perfectly captures the spirit of this Avis location, and how it is turning the car rental industry completely upside down with its revolutionary service. I recently rented from this location while on a couples retreat with my bangin' S.O., and I sure was not disappointed. Their customer service? Unparalleled this side of the Mississippi. Their Prices? What a freakin steal. Their car selection? Simple exquisite. The atmosphere of the building? Very inviting. The workers are terrific. The one younger gentleman, I assume the son of the owner, is especially a delight. The boy's quite the lady killer as well, had to nearly pry my girlfriend's hands off of him when it was time for us to leave! (We've had issues with cheating in the past, but we worked it out). Long story short, if you want to not only rent a car, but experience something greater, make lasting friendships, share a few laughs, and experience excellence, stop by this Avis location, you won't be disappointed. read more

I have rented from this location multiple times. It's convenient, right off the 101 exit and everyone is extremely efficient and nice. Thank you to Syed for making everything so easy, I'm most appreciative! read more

Really Easy. No wait- at all. Comfortable, 2019 State of the Art Cars. I love the wide range and variety of cars that are on this lot and readily available. The owner, Seyd is exceptionally easy to work with; Seyd is honest, genuinely makes the process easy; I was rushing off to work, and in a matter of a six minutes my husband and I were out the door with a new 2019 Toyota Camary- which is exactly the car I requested! When I called Hertz and Enterprise, I would have had to wait half a day, when a car- which they do not know their inventory- would possbly become available- and only American economy cars, which I tend not to choose. No need to go anywhere else then Avis! read more

This was the absolute worst car rental experience I have ever had. I rent cars monthly. Got a car with mileage charges after I explicitly confirmed with the Budget Customer Rep that it was unlimited mileage! Called them back and after 30 minutes of wasting my time navigating IVR and ignorant call center folks, I was told that this was just how it is. Smh I didn't have any options due to timing of my trip so I went ahead and went to the retail location to pick up my vehicle. The Indian guy (forgot his name) working the counter was pushy and tried to rush me through the legal paperwork. When I asked questions about the rental he gave terse responses and made me feel as though I was bothering him. I had explicitly reserved a Ford Escape because I needed the space of an SUV and CarPlay for navigation for a 1,000 mile trip. He gave me a Mistubishi truck straight from the 90's telling me off for asking what happened to the car I had explicitly indicated I wanted AND been told I would get. After fumbling with the car for a while I realized that it was not going to work for me nor what I had agreed to get. I regretted acquiescing and taking the car in the first place but I mustered up the courage and attempted to return the vehicle immediately after getting home--I live three miles away. Well, of course it is impossible to get someone on the phone from the right department. Finally got Customer Support on the line (NOTE: This is different than normal phone support) they agreed to let me return the vehicle for a full refund. Catch was that the location had closed so the nearest place would be SFO--35 miles away! I had had enough. I agreed to drive their crap mobile down to the airport and did so through traffic! Lo and behold, a week later no refund. Called again and sat through the IVR rigamarole. Nope, no refund would be provided. After the Service Rep EXPLICITLY confirmed that he annotated my account/reservation. Nope--nothing there. And they refused to honor their own stated refund necessitating a Credit Card dispute. Don't rent from this place. I am contacting the BBB. This place is a scam and a very bad business. UPDATE: Surprise, surprise, they're weren't listed with the Better Business Bureau. Maybe there's a "Worse Business Bureau" that they're members of. read more

The reviews are correct on this one. Hard to find a more hostile or disagreeable staff that feels like you are being done a favor when you give them your money. I hate doing negative posts but this one is certainly warranted. The overall attitude of the staff is sour at best. The general vibe of the office is not unlike you would find on a prison warden's Office if it were located in a mobile home park. there's a gate on front that closes probably at closing time and there is no drop off situation available so if you are unable to get the car back by closing time, which is 5 PM on weekdays and noon during the week, you are out of luck. you are also reminded by the staff that they have no flexibility on any policies and you will be charged for rate for everything if you happen to be late or short 1 gallon of gas. I highly recommend not using this service. Pay a few more dollars and go to Enterprise down the road! read more

I've rented here a number of times. I like the staff. I would have given 4 stars, but their public restroom was "out of order" and there wasn't an alternative nearby. I hope they remedy the situation. read more

Was very disappointed here. Should have read the reviews prior to renting here. The cars were packed in so tight the person working there had to crawl in from the passenger side just to pull the car out for me. The car had a fair amount of exterior damage, which we noted on the sheet and I mentioned I thought I smelled smoke and all they did was offer me an air freshener. I had to get going so I just said I wanted to be sure I wouldnt be charged or blamed for the smell. I wish I knew how much this would bother us, but my family really got nauseous from the awful smoke stench in the car and when I returned it I told them how unsatisfied I was and how awful the car smelled and they did nothing. No discount, no refund - not even an apology. Not going to rent here ever again, read more

Wonderful experience at Avis/Budget car rental 8n San Rafael. Price was outstanding compared to other companies. When I arrived I was greeted by Ms. Shella with a smile and she was happy to see me. She was professional, courteous and experienced. I was grateful my rental was ready, gased up, clean and AVAILABLE. I have previously booked rentals in the area, only to show up and told the car would be several hours or there were not enough vehicles so I was left with nothing with other companies. I will definately be renting from them on my next trip to Marin. read more

I found the team at this location to be particularly pleasant, efficient and helpful. I'd not hesitate to use their office again. Yes, there are lots of signs on the walls, but that is easily understood to be an effort to avoid misunderstandings with customers. My first rental from another State registered a maintenance light; the car was immediately swapped out in San Rafael at my request. Both cars were clean, had only a few exterior dings and have performed to expectation for the several weeks of this rental. read more

I have rented SUVs and cars from here 3 times. Each time the rate was very fair and the owner, Syed is an extremely kind and accommodating person. He was even nice enough to allow me to store a few items in his back storage room until I could get them moved into my storage next door. This is my number one go-to for car rental in San Rafael, and I recommend highly. Stephan read more

I have rented cars from this particular location at least 10 times during the past year. I have never experienced anything but great and awesome and efficient service. These 2 people go above and beyond to give me the best deal for the lowest rate possible. I almost have a personal relationship with them now and have nothing but great things to say about them. They have let me return dirty cars without saying a word! I have never received extra bills and they always make me comfortable about trusting me with a rental. I've rented cars from other places, and this particular location is informal and lets you drive the car without them having to state all the things you need to be afraid of while renting. I would prefer this location over any other company and any other location to get a rental anytime! Keep up the good work guys :) read more

This guy is a crook. We rented a SUV with a damaged headlight(he pointed out the preexisting damage...) and when we returned the car, he tries to claim we busted the headlight!! What a scam artist!! After reminding him that no, that was there before, he says okay, we sign and leave. A month later we get a bill from Avis for $2400. DON'T RENT FROM THIS AVIS LOCATION!! He probably damaged the car himself and tried to pin it on the next renter... I'm sure he's done this several times before. What an ass... read more

Terrible service. Took $250 out of my bank account immediately because I used a debit card to pay. Fine. I get it. Then went on to lecture me no eating, no smoking, no pets. Fine. The moment I bring it back, the man walks STRAIGHT to some marks on the outside of the driver's door and says, "Oh you scratched it." I grabbed a cloth and wiped it away. We were SO careful in this car. We even vacuumed it out before bringing it back. The customer service we received was awful. It's a rental car. Meant to drive. Meant to take on a roadtrip. The fact that they were so quick to jump on some tiny scratch THAT COULD BE WIPED AWAY was disgusting. Find somewhere else to rent a car. read more

I rented a car from Avis on a Thursday morning. The only person working was clearly rushed. He swiped my credit card and handed it back. Then he asked to swipe it again because it didn't go through. He swiped it again, and again, and then said, "finally!" and handed my card back to me. The car was nearly new, and I had no complaints about it. I returned the car Sunday, but the place was closed, and there was no drop box for the keys. I called the main number, and they told me that I either had to return it the following day (not possible as I had to be elsewhere), or I could return it to the San Francisco location (30 miles away). I left the car on the street, but kept the keys. I asked a friend to go back on Monday and turn in the keys, even though I knew this would mean paying for another day. My friend returned the keys, but the same man said that he needed the credit card to return the car. My friend said that he was just returning the keys, and that he didn't have the credit card. The man's response was, "There's one like you every day here! I can't close this out without the credit card because it's not paid in full yet. You have to pay me now" "Or what?" was my friend's reply. My friend left and called me to tell me what had happened. By the time I was able to contact the man, he said that he had already called the credit card company and that there were four authorizations for Avis, which meant that adding more to the charge would have taken me over my limit. They released all the authorizations, ran the card for the correct amount, and all was well. This was the absolute worst customer service I have experience in a long time. How does this guy stay in business, and why doesn't Avis do something about him? read more

I reserved a car online for a 5PM pickup today. The reservation number is 29757255US3 in case anyone at Budget decides to research this. I arrive at 4:50PM. The gate is closed, the lights are out. I talk to a women standing outside who says "the guy in there just left". I call budget, and after 10 minutes I get a human. It is now 5:05PM. The customer service agent on the phone says, "Its after 5, they are closed, that is why you cannot get your car." I agree with her, then I ask why I couldn't get my car at 4:50PM, 10 minutes before closing. She says "Because it is now after 5PM and they are closed." Really? That's the best you can do? I ask for a feedback form and/or manager, she says I can "go online" to give feedback. So here I am, online. I presume she meant I should write a Yelp review, or perhaps write to the BBB? Who knows? Update - at 8:27 PM I got an email reminder from Budget to pick up my car at 5PM today. Such winners. read more

When I picked up my rental, they told me "to be sure the gas tank is full and we close tomorrow at 1." Never did they specify a time to return the car, so I assumed to have it in by closing time. I dropped it off the next day at 12:40 and he told me I was late, had to charge me a full day because I was supposed to return it within 24 hours. He was rude and super fast to charge me. I asked if he could give me a break, charge me only half a day since i was two hours late, he said no. He said I had a reservation for you car and I asked him why didn't to call me, he said not my problem. Overall, just poor service and having looked at past reviews, clear he doesn't care and wants to trap people into extra charges. read more

BAD BUSINESS - Horrible customer service from the owner. The car I reserved was not available. He would not allow me to switch another vehicle even though it was a cheaper price unless I wanted to pay him more. The car was filthy and dirty inside and out. The car was difficult to drive as steering wheel was stiffed. Owner was very rude and not someone you want to do business with. He told me return tomorrow morning and never stated a time. I returned the next morning but not at the exact time I reserved the vehicle, so he said you are being charged another day with no time to explain. He said system already automatically charged me which is a lie. He as the owner can modify any rental if he wishes to do so. Super rude, not friendly and will never recommend his business or rent from him again. I should have checked Yelp and read the reviews before I put my safety and money at risk. This business will be reported to the Better Business bureau read more

I don't get some of the neg reviews for this location b/c I've used them several times and they're always efficient, courteous and fair-priced. They're my go-to for rentals in Marin County. Was just there again today...great experience; keep up the good work! read more