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    Avis Rent A Car

    1.9 (17 reviews)

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    6 days ago

    Hazel was super helpful with my reservation, great receptionist, super nice and extremely respectful.

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    8 months ago

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    2 years ago

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    4 years ago

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    2 years ago

    great company great staff great atmosphere Loved the car and the service. Hotel is awesome as well.

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    3 years ago

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    9 years ago

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.4
    (33 reviews)
    1.2 mi

    Multiple calls from some lady that leaves messages to call back a phone number different than what…read moreshe called from and can't understand that number as she talks way too fast. Had to listen to it 8 times to get it written down (annoying). Being concerned they would cancel the reservation, I tried calling the number to see what's up, but they close at 5:30pm est... no way to get ahold of them after that at all and I am on the west coast (extra annoying). I finally got a hold of her, frustrating communication, and all they wanted was to tell me to bring my documents. Duh. Whatever. Thanks for stressing me.out for no reason when im trying to get ready for a long trip. When we got into town to pick up the car... equally frustrating conversation. There was no one else around (customer or other employees), but she was in such a rush that it seemed like she was hopped up on energy drinks or Adderall. Very strange. She rushed us through the sign-in, saying our card would not be charged until the end and that not to worry about all the charges for things that "would be taken off at the end." Okay...why? She left no room.for conversation or understanding. So, we get in car, go an hour, and I see the email receipt come through that my husband signed. It is not the same confirmation number I received from enterprise or costco (who I made the reservation through) ...and it is over $200 more than I reserved the car for. It's 5:45pm est...try to call and can't get ahold of anyone again. On top of this communication frustration, the car radio dims off every 20 minutes to have a big flashing warning of telling the driver to take a break and get coffee?!? What?!? We have 2 small adults and 4 bags...they hardly fit in this "small suv"... what a joke. This car and the rental agency... poor experience. We will be looking to return it to the nearest enterprise and get another car from a different company in the morning. I've never in my life had a poor car rental experience (I'm 45)... this marks the first.

    So, to be fair (which I think is important) - they did attempt to call me while I was teaching -…read moreand I did not answer. You see, the insurance claim I had been tracking each evening was finishing up. The insurance stopped paying for the rental car as of 2/13 - and I did not catch that until the next day. Then I saw an email - this is good for busy people who don't have time to constantly listen to random voicemails. **Newsflash for corporate (everyone knows this!): if you are not on my list of calls I will drop anything to answer, you are not saved in my phone - so, text and email = good, voicemails = bad ** The email I responded to the next day (2/14) after 5 pm (they close at 5) (after school activities keep me late quite frequently) stated that my insurance was no longer paying for the rental. Okay, no problem. It was after hours, so I responded, "Oh, so sorry, I did not realize - I will call you tomorrow." They towed the car from my driveway that afternoon, 2/14 - Happy Valentine's Day. Advice for consumers - keep a close watch on the money flow if you are trying to track a claim while going to work every day - and don't blink. Or, boom, gotcha!

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    Avis Rent A Car - carrental - Updated June 2026

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