I guess you have to expect low reviews when most customers in the market are grumpy, don't do their…read moreresearch, just getting off planes, and want the world to work for them no matter what. I desperately needed a last minute one way rental. I was helped out, treated with respect and patience, and given the best rate in the state for sure. (Nearly a grand less than Avis & Sixt, Enterprise told me to kick rocks) If you treat people with genuine respect, you might be surprised at the result. Shoutout to Jennifer and Jazmine once again. Those two were a dynamic duo helping with my situation the entire time.

If zero stars was an option zero would be my true rating . I rented a car for a day, returned it…read morethe same day 9 hours later. almost a month later I get a 920 charge from them. I call and they don't know what's going on I have to wait to speak to a manager 3 days later. I speak to the manager and she doesn't know what's going on either they send my funds back but now I have to wait 5-10 business days. Unethical unprofessional and just plain sloppy I wouldn't recommend any one go here. You're better off just walking or taking an uber it'll be cheaper and less of a headache.

Great Place they have nice cars. And Great Customer Service. Adam especially was phenomenal, very…read morehelpful and charming. Overall Would recommend, great place

I found customer service for pick up and return very good. Car was very clean and actually pretty…read morenew. Also because my car was being worked on at A&R Body I received a discount which was a plus!

Why does Enterprise continue to have a Middletown office? Multiple times I have tried to rent a…read morevehicle both on line and in person. They never have vehicles available. Last night I reserved a vehicle through the Enterprise website for a 730 am pickup. They had a vehicle I wanted; Received a phone call at 715 am stating they would not have a vehicle for me till later in the afternoon. Unfortunately I am forced to use another rental car company that is not convenient to where i work and live. Very unfortunate. I will no longer use Enterprise. Bill, Corporate and Personal Customer

I reserved a car on line before the office opened, and it was confirmed. The reservation was for…read more1:30 pm. At 1:25 pm they sent an email saying there was no car available for my reservation. When I arrived they said, we sent an email, you didnt get the emai? 'Then when they offered no help or suggestions, I asked if there was another Enterprise where I might get a car, they looked at each other and said, "you could try Holyoke" When I said can you check for me, the woman who seemed to be acting as manager said "honestly, you'd probably have better luck calling than if I made the call." I had to ask for the number. This place takes the prize for the worst customer experience I've had my entire life. Reserve at your own risk.

Rented a car from them for 3 days, nice vehicle, clean, latest model Camry. Rental price was…read morereasonable.

I really appreciated the personal attention that I received when I went to Discount Car Rental…read more They made an effort to make sure insurance was up to date, accepted a deposit and were very clear in explaining the terms of the rental... Plus, rates are less and reasonable!!

This place is dump run away Mike the owner son is Rude and not a true professional at all He locked…read morethe door as soon as I left I had to run to get my credit card 5 mins away if that he told he was going to get the car ready for me. I could see him leaving as soon as I hit the lot I called him back and he stated that they are closed til Monday plus the cars look like trash it was a left minute search please run from this place