They came to help me out when the State Farm adjuster took over two weeks to come appraise my…read moreauto; it was in a horrible accident;( They cut off helping me when their coverage ended; even knowing I had no transportation;( I lost nearly two weeks dué to their lack of coming and appraising my car;( That's how they treated a senior who trusted their insurance company. I'll NEVER TRUST THEM. Thank you "Wakefield Enterprise Staff" for your care and comfort and outstanding service. Thank you for helping a stranded senior lady, in a new state, without transportation!

zero stars!! After being hit by a tow truck, having my car in the body shop and dealing with…read moreinsurance and rentals a week before Christmas...to say I was stressed...yeah. I am across the street from the Saugus location, very convenient. I called as early as 9 am to get a rental, I went through all the information and told I would be contacted. First off I thought they were dropping it off, turns out the guy was alone that day in the office and couldn't. I got a call at 3:30 asking "if I was ready?" Ready for what? we hadn't had a conversation yet on time. He asked about 4:45 then. I agreed. Now, I called at 9 in the morning and when I called I had asked for a smaller vehicle but when I went there, all they had was a huge SUV. I was at the point of tears and told him this was ridiculous and that it's been all day and the Malden location wasn't open that early when I drop my car off in the morning at the body shop. I told him this has been an absolute NIGHTMARE he said that's all he had for a car and that he was closing. So now it's dark and I'm on the side of rte 1 with a bad day and still no rental. Now I decided to do it online, you can pick the car and I can make sure I get a compact car. Instead I got a call from Jackson at the Saugus location letting me know he has no cars and if he did that he wouldn't rent to me. REALLY?? Why? if you can't deal with upset customers then you shouldn't be in the field that deals with customer. it's disgusting how I was treated and he should be FIRE. Don't go to Jackson in the Saugus location

This place is great! Julia took great care and accommodated us with all our needs. She even sent a…read morethank you text once we brought the car back. I got the rental last minute and it was ready as soon as I signed!! They're easy to work with and super nice.. I will be using them for all my future rental needs!! Cherie

Great place! When Enterprise dropped our Reservation at the last minute and left us with nothing,…read morethis place was able to get us in a great car with a better rate! They have a good selection of beautiful clean cars and great customer service! I would highly recommend them!

This location is kinda weird, man. Like, it's not difficult to find or anything like that…read more Simultaneously though, the parking lot is hella tiny; which means there's ostensibly no convenient parking for customers. Basically your options are.. A.) Park in the fenced area out back and hope your ride doesn't get towed or.. B.) Park awkwardly in front of their other parked rentals and (you guessed it) hope your ride doesn't get towed. Parking anomalies aside however, Enterprise is still commodious as ever when it comes to booking a rental in a crunch. In this instance, I was having some customization work being done on my car in Stoneham. Apropos, I called upon their Wakefield location because I also needed a ride from Stoneham to their office. Luckily for me, Enterprise was more than happy to oblige. They even gave me a ride back to my original pickup spot after recompensing the rental. Fancy that! All the usual accommodations one comes to expect from Enterprise are alive and present here as well. Turn your rental in ahead of the scheduled time or date? You get a partial refund and only pay for the actual time the car was used. Just be sure to bring it back with equal to or more fuel than it had upon pickup. The staff here are super cool and chill, too. I'd certainly do business with them again if my particular circumstances required it. With that, I'm giving Enterprise in Wakefield 5 cramp but findable parking lots out of 5.

We had confirmation of rental from Costco Travel. We took taxi from Boston Cruise Port to Wakefield…read morefor $60. Received voicemail from Michael 5 minutes before arrival in Wakefield saying "do not come, we don't have car for you!" I said we're coming to talk about this. He said he'd call police if we came. This was the worst business experience of my life. For the first time, I feel compelled to alert the world on Yelp!

Was trying to extend my car rental but they couldn't find me in the system. This location does not…read moreuse updated credit card terminal. They still need to swipe your card which caused my card to decline 3 times. Very poor management when the manager told me to email him in case I need to extend my vehicle. He still couldn't extend it on his end saying because of the whole fraud situation. They were all about money and not to care about the customer's well being. Now I am wondering what's gonna happen when not extending my vehicle.

While the staff at the Malden location were very nice, the car they rented to me through an…read moreinsurance claim was NOT safe! After 10 days the brakes started grinding so I stopped in at the Lynn location not wanting to damage or be blamed for any damage or have the brakes lock up while driving, that said, this was a 2025 yr car... again the staff person very nice, but sent me to get brakes fixed, and then was told it also needed two front tires as they were bald... Why IS IT MY responsibility to have their car fixed on my time??? I will never ever rent a car from them again. They are sending out unsafe cars on the road. Please look at and verify your vehicle before driving off, which one should not have too, but... And forget about trying to speak to a live person on the phone they are so unhelpful. I still have a hold on my account for double than the stated amount and no one is willing to help at so called customer service. They also rent under Dollar, and Thrifty renter beware! Would give ZERO stars if they let me

This was a great experience. The agent was helpful. He found the quickest was for me to get from…read morethe airport to the dealer. The price, even with transport to the dealer was considerably less than anything at the airport, Plus we had a full size! The dealership is the cleanest I have ever seen. We were treated with the greatest respect from start to finish. Skip the airport fees and talk with Bonnell before you rent elsewhere.

From the owner: Bonnell Ford Rentals for all your needs. Best rates in town. Family coming into town, planning a…read moretrip out of town, car being serviced? Give us a call and we will provide your next rental at a discount. We only carry newer model Ford vehicles for your use. We will even work with your insurance company for your car replacement needs. Pick up trucks also available.

I had such a nice experience at Melorse Auto Body! My car…read morewas accidentally scratched by a brick that feel from a bridge and the guys here made it look like new at a very reasonable price. Very grateful to have found this place and I will recommend it to everyone around. Thank you!

I had a dent that chipped the paint on the roof of my beloved 10 year old Golf R as well as a spot…read moreof rust on the rear hatch that I wanted to keep from spreading. A good buddy recommended Melrose Auto Body, and even though there are many shops close to me in Beverly, I wisely decided to go here. Sal was very straightforward in his assessment and did a fantastic job at a very fair price. He will be my go-to for any future work.

Everyone at this location is amazing. They were very helpful and accommodating. Their employee…read moreAllen was so nice and helpful. Go here. Avoid the airport

The employees at the Everett MA location are fantastic. Rental pickups and dropoffs are seamless,…read moreand the vehicles are always spotless. Kudos to the team there!