Went today to pick up my items and I haven't been there in awhile and noticed The Main Street is…read moreunder construction and I turned into where everyone was turning and making a u turn I clearly did not see the signs either arrows where to go so I entered the wrong way. I take responsibility for that part but didn't do it in purpose but then to have one of the guys run in front of my car yelling at me STOP STOP what are you doing to me. I told him I didn't see a sign and where was I supposed to go, he still insisted on still standing in front of my car yelling at me, I told him he didn't need to yell from inside my car instead of calmly stoping me coming to my window and just simply telling where to go. Clearly this guys is lacking customer service. I'm a very understanding person when it comes to customer service since I'm a person that wants to be kind to people in that type of job but not when they are being ASSHOLES like him. I get it gets busy and getting people in and out quickly but customer service is still very much needed in this place.

Quite literally the biggest waste of money ever! I paid $240 for my $5000 white gold tennis…read morebracelet to be rodiumed. Not only does the bracelet have a yellow hue to it still ... but as you can see they didn't even fully rodium the safety chain. It's half white and half yellow now. Total absolute garbage work. When I told the girl it looked yellow her response was "well that happens sometimes". Excuse me? I've had this bracelet for years and never had such a shotty rodium done on it. I cannot believe these people charged me $240 for doing nothing! The bracelet literally looks worse now.

Everything about this place is wonderful! I hate leaving reviews, but I even redownloaded Yelp to…read moreput a good word in. Very friendly; efficient; great prices. Will be back!

when we first walked into Haney's, Clint was a typical family man type person. We were comfortable…read moreright off. We were ready to get married but didn't have the money for a ring. He sold us a set of cubic zirconias. When we could afford it we went back and got a real set. we knew he was ready to retire. Next time we went in Clint Haney was there with the new owner, Rod. As we got to know Rod, we find he is just as nice and helpful as Clint. Definitely the perfect place to go for your jewelry needs. When you walk in you feel like family

Great guy. Friendly and helpful/informative. Great service. Would highly recommend. Helped me sell…read moremy gold and silver jewelry.

Dan was great to work with I wanted to lab grown bling…read more He was able to source and set amazing certified diamonds at a savings over every other option. Super knowledgeable and great to work with. My new source for all my bling!

When we moved from the east coast to Arizona, we were looking for a great jeweler. We yelp and…read morefound the gem. The owners are just awesome and there ladies are as well. So if ever are in need of a great place to buy your love a new diamond, then this is the place to go.

I stopped in to get damage to my fiancée's ring evaluated and was helped by Andrea. She was kind…read moreand knowledgeable and offered polishing services that resolved our issue. We look forward to considering The Diamond Guys for our wedding bands due to the quality of care and attention we were given. Thank you, Andrea.

This store was great. Took in my Timex watch for a new battery. No hassle. No complaining that I…read moreneed a new watch. Just made small talk while I waited. 3 minutes and 13 seconds later, BAM. She was ticking once again! Now for the bill. A whopping 10 bucks! That's it. Wow. Amazing. Totally worth it. I will definitely go again. Thanks!

My husband and I had been here previously, but just for a watch battery change. He wanted to take…read moreme here as we think it's a family owned business and had a nice experience when we came here for the watch battery. My husband wanted to stop in to take a look at what they had in jewelry as he was buying me an anniversary gift. We were also going to check out their gold and coin purchasing program as I had inherited a coin collection from my father .It said online that they opened at 10 AM. We were sitting out in the parking lot area and saw what we believe to be one of the owners showing up AT 10 AM. In my personal opinion if you're open hours start at 10 AM then you should be open and ready to do business at that time. We walked in about 10:05 AM as we wanted to let her get in the door (and someone followed her in). We had to buzz to get in. She was already saying something through the speaker at us, but we went ahead and walked in the door. Without any greeting she said I won't be ready for 10 to 15 minutes ! Why don't you go over to Starbucks and get a coffee! And then said "Do you have an appointment?!" We immediately turned around and left! Her tone was rude, she could've addressed it so much differently like could you please give me a couple of minutes? Everything seemed abrupt. Like we were putting her out because we wanted to come spend money at her store. I have not needed an appointment to look at jewelry for a possible purchase anywhere before. Needless to say... I will not be walking through their doors again. We already had another jeweler that we use on Alma school and Queen Creek Road area that we've been more than happy with for purchases and repairs! The only reason I gave two stars is because of the previous gentleman who took care of my watch issues.

Felt called to stop in here this morning while driving by. I did a quick peek at yelp before taking…read moremy U turn the positive reviews was enough to get me to park and follow my instincts. I am so glad I did! I have been looking for an authentic turquoise necklace for a long time. I met Elka, one of the owners and she shared that many of the pieces are made in house, I could see the workstation of the artists in the back. After sharing with her what I was looking for she helped me start to try on different pieces. The issue wasn't finding the " right " piece it was settling with just one! Alas - decision made I left with this gorgeous necklace handmade in house! I also saw so many other incredible pieces- a mosaic watch, festive earrings- you name it! I am looking forward to my visit next time I'm in AZ. Highly recommend coming in!

Skystone is our go-to for all of our silver jewelry. The…read morein-store selection is MASSIVE. The Amber section of the showroom is worthy of its own separate review. Squash blossom necklaces worthy of any gathering. But the Custom Shop...... So many family stories of their own Skystone Creations . We love their Custom coin jewelry! Let them put your favorite coin on display. On your body! I costs less than you may think. Just go there.

I stopped by to sell off a few of my High End Breitling watches. I was introduced to David Nelson…read morewho was very personable and friendly. We chatted for a while and talked about his business. He told me he gives every watch he purchases and full and complete service. He made a very good offer which I accepted. Check them out....

We had a great experience both buying and selling from Nelson Estate Jewelers. Randy is the…read moregentleman we worked with and he is very knowledgeable about the market and the products they have in house. He was patient with all of our questions and I left knowing way more than when I went in. We fell in love with a Neil Lane ring while shopping for something completely different and ended up getting it. When I compared it to prices at jewelry stores, jewelers outlets and even eBay, their price was between $500-2000 less. By far the best price and quality. They have a wide variety of new and vintage pieces. Don't hesitate to shop here!

Robbins Brothers never disappoints on service…read more December came and went so fast I missed taking our rings in for the annual inspection. I called and the kind associate said no problem. (My words). I combined appointments while in Scottsdale from the West Valley. Frieda was the first to welcome and greet me upon entering. Welcome to AZ! I appreciated her hospitality. She is truly an asset to your company. Ian checked me out and offered a pouch the place the rings in. He is also a great representative of the excellent service we have experienced since our purchase in CA. It might be time for an upgrade. ;-) Thank you Robbins Brothers!!

I was in town visiting and dropped in to get the annual service for our rings. I did not have an…read moreappointment, so I was going in hoping they'd be able to take care of it that day. I like that it's a secure building but still with an air of welcoming. The agent who assisted us was very kind and friendly. They were able to complete the service in an hour - which she had said it would be. They have a very comfortable waiting area with water, tea, coffee and a TV where you can control the channels yourself. The whole facility was pristine - even the bathrooms. We waited there the whole time and even though my toddler was trying to destroy the nice people's place (I did not let him), we felt comfortable the whole time. Another agent even came over and entertained my toddler for a few minutes which I thought was so sweet, because he really did not have to. I really appreciated them being able to help us out right away and get us on our way quickly.

They do a great job with my watch repairs! Recommend this place for any watch needs. 'read more

**Outstanding Service at Ed Marshall Jewelers of Scottsdale**…read more I can't say enough great things about Ed Marshall Jewelers of Scottsdale and their incredible watchmaker, Nick. I brought my Rolex watch in hoping to have it checked, and Nick went above and beyond in every possible way. He carefully inspected my watch, gave it a clean bill of health, walked me through how to properly use it, and even resized it--ALL FREE OF CHARGE! What makes this even more impressive is that I didn't even purchase the watch from them. The level of professionalism, knowledge, and genuine care I received was exceptional. Nick was patient, friendly, and clearly passionate about his craft. It's rare to find service this honest and generous these days. Ed Marshall Jewelers has earned my trust and my future business. If you're looking for expert watch service and truly first-class customer care, this is the place to go. Highly, highly recommend!

Elite Jewelry & Loan was incredibly kind and helpful when I reached out about repairing the leather…read morekeeper on my vintage watch band. Even though they were not able to do the repair themselves, they took the time to give me a thoughtful response, understood how important it was to preserve the originality of the watch, and recommended another shop that may be able to help. I really appreciated that they did not just give me a quick "we can't do it" response. They genuinely seemed to care and wanted to help me find the best option. Great customer service and very friendly people. I would absolutely recommend reaching out to them.

We had an absolutely wonderful experience at Elite Fine Jewelers. Edwin was incredibly kind,…read moreresponsive, and genuinely a pleasure to work with from start to finish. We came in with a somewhat complicated request, and both Edwin and the owner went out of their way to accommodate us without hesitation. Communication was fast, the process was seamless, and the care they put into their work really shows. I'm beyond happy with my ring and the resizing service, everything turned out beautifully. It's rare to find a place that combines skill, efficiency, and true customer care. I would highly recommend working with Edwin.