Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I had a great experience with this property management company. They were always professional,…read morereliable, and easy to work with throughout my time renting. A special thank you to Marla--she is incredibly quick to respond, extremely helpful, and consistently professional. Any time I had a question or needed assistance, she made the process seamless. I would highly recommend them to anyone looking for a well-managed rental experience.

I recently signed on with Good Life to manage my property because they seem to be a fit for what I…read moreneed. When researching various property management companies, Good Life's approach was the most straightforward and transparent with no long term commitments. After speaking with them multiple times with various questions, I was left with a feeling of assurance that I was in good hands. Being a first time landlord, I have no experience in knowing how to screen tenants, knowing the rules, etc., especially when my background is not in the real estate and rental business. Having a busy work schedule also means that I won't likely be able to attend to the tenant's needs in a timely manner. This is where Good Life fills in the gaps for me. The team at Good Life during the onboarding process has been super helpful and efficient in getting the property ready, whereas it would've taken me ages in trying to do it myself. I was assigned Andrei as my property manager and it's been a great start. He has been open, transparent, professional, and great to work with since the start. I recently had an online shopping shipment mis-delivered to my rental property, to which Andrei was instrumental in helping to coordinate the handoff between the tenant and me. Even though Andrei is my primary contact, I can see that they have great teamwork. On one weekend, I had a question to which I received an out-of-office note from him. But rest assured, another team member stepped in that day during his time off to help with my question. Good Life also has a great online portal for me to see all the documents and tax information. Their services have impressed me since the beginning, and I look forward to a great relationship moving forward. Keep up the great work, Good Life! I highly recommend them!

Maria Dumas is the best! She is always so quick with responding and answering questions. She's made…read morethis process really easy and comfortable. I can't say enough good things about her or her work ethic!

I loved working with Joe and Daniella. When we had our initial consultation with Joe, we got this…read morefriendly yet professional vibe from him. From the get go, he showed that he would work for our best interest. As we went through the process of preparing our house, he walked us every step of the way. Through this time, we ultimately decided to sell our house instead of rent. Joe was a great sounding board and we talked about the pros and cons but there was no pressure from him to rent at all but wanted to help us make the best decision for our family as he would for his own. Daniella was also very kind with a calm demeanor and was extremely easy to work. No question, go with 18doors for someone who cares and wants the best for you, no matter what.

One house was left vacant for 7 months with no communication. I paid them more than they collected…read morein rent!

I came from out of state and the rental process was very easy! Reza was super helpful, he helped us…read morewith paperwork late into the evening hours. He was helpful throughout the whole weekend. I would recommend Keyrenter San Diego to anyone looking for an apartment in Southern California!

Fara and her team have been exceptional! We have difficult renter situations and they have been…read moreincredibly helpful and knowledgeable. They respond quickly to every situation. Highly recommend this company!

New West is AMAZING. I have been using them for decades. They ALWAYS get me a tenant almost…read moreimmediately and manage to find tenants that are prompt payers, no hassles and stay for years. Thank you New West

I did not have a good experience with NewWest property management managing my condo downtown…read more Communication was poor, the tenant they found would frequently pay late and left a lot of damage when he moved out, there were multiple mistakes made on expenses they charged me, it definitely felt like they did not care about me or managing my property well. If you are an owner I would not recommend using them to manage your property.

We love our apartment and have only great things to say about living here. The customer service has…read morebeen excellent, and Paul has been amazing throughout our experience. We feel very happy with our decision to call State & Oak home and highly recommend it to anyone looking for their next apartment.

Great place to live! Manager/s and maintenance are always fast to respond and work on issues!!!…read moreDon't you love it? Btw, fellow renters my neighbors, maybe bests to speak to them with respect and be nice when we request. These people are pressured but will do their job for us.

Julie is awful, uneducated rude and immature. She argues everything and blames tenants for…read moreeverything. She has ZERO sense of urgency .. i reported rats 15 months ago, still have them. I asked for a trap a week ago, nothing. She likes to hang on me when she can't express herself like an adult, I would not recommend. Lazy and cheap.

This is a great company, very reliable and very nice business. Julie and Erin are exceptional and…read morevery caring and understanding and helped me a lot when looking for an apartment.

We were introduced to William at Leasing San Diego through a mutual friend and are very grateful we…read morewere. After a flood right before the holidays left our kitchen and bathroom severely damaged and uninhabitable, William stepped in and helped coordinate a complicated renovation during Thanksgiving, Christmas, and New Year's. Not only did he restore the unit, but he also helped upgrade it. The quality of the work--from the tile to the cabinetry--was excellent. We highly recommend William and Leasing San Diego for property management and renovation work.

I moved to San Diego from China, full of excitement and curiosity, and I couldn't have asked for a…read morebetter start than staying in one of William's short-term rentals through Leasing San Diego. It was the perfect base for my new adventure! William was incredibly friendly and helpful, and when one of his long-term rentals became available, I was able to move right in without any hassle. He didn't just rent me a place to stay--he became my local guide! Thanks to William, I got to explore San Diego's neighborhoods, discover amazing restaurants, and enjoy all the local activities. His recommendations really made me feel like I was living like a true local. I've already told my friends about Leasing San Diego because of the wonderful experience. If you want a place to stay and a friendly face to help you along the way, William's the person to go to!

EXCEPTIONALLY AMAZING SERVICE!!! A trusted agent, like family - Simon never disappoints, provides…read moreworrying free management service for over 10+ years. You can never go wrong with Simon on your side! 100% guarantee satisfaction!!! Kcs

The first time I met the agent, I told him that I wasn't working with any other agent and that he…read morewould be my agent. He followed up with me for several days, and I started working with his broker. Unfortunately, his broker was not very professional. I had already put down $300,000 and owned another home that was fully paid off and worth about $550,000. Yet the broker told me I needed to put down $600,000 to buy a home priced at $850,000 . After that, I went to another broker and got pre-approved almost immediately. I qualified for the home without any problems. All I can say is that they were not very professional. In my opinion, Simon seemed focused only on money. I felt that he was trying to earn commissions from both sides. When I decided not to use his broker, my offer was not accepted, and I was told that another offer had been accepted instead. That was my experience, and it left me feeling that my interests were not the priority.

Next to imposible to get a hold of anyone in the office. As a company they should work on their…read morecommunication skills. Provided them with more than 30 days move out notice, was not offered or provided move out inspection, was told they would give me move out list which I never received. After moving out they sent me a letter that was typed up by them with move out charges that were excessive. Did not provide any itemized receipts for charges. Have attempted to contact them on several occasions to get this resolved and have gotten no response back whatsoever since moving out in April 2024. Be cautious if renting from this property management company as they dont act according to tenant rights and blatantly disregard CA tenant civil codes.

Just had the worst experience with this property management. If I could do 0 stars I would. I…read moreapplied for one of the listings on Monday the 14th. I saw the listing on Friday with Crystal Alarid, who was 15 minutes late and had no clue where the listing was. I literally helped her find it because I already drove by a couple times. This was the best spot for my living situation so I really wanted to go for it. She told me on Friday she will message me by Monday Or Tuesday to let me know any updates. She said I could be moved in by the end of next week which was perfect. Monday comes around no response so I message her around 2. Then she replies at 7 that she will have an update the next afternoon. Next afternoon comes No response. I then texted her at 4 and texted about the update. No response. So I then said just call me whenever you get a chance. So now today is Wednesday 7/23 and still no response. It's so frustrating because I told her I wanted to move on Thursday. To me it feels like I'm being purposely ignored by her and she doesn't know how to communicate. I then went straight to the office and they helped me contact her, she finally texted the office staff. She said Josh was supposed to call me? The office staff then called Josh for him to let me know that the listing is given to someone else already. How does that make sense, I literally was the first person to see the listing, I applied 10 days ago for the spot. Literally just wasted my time. How can someone be so busy not to make a text. Even after I payed for my application and everything. Like if this job is too stressful for Crystal or your work load is too much for her then she should be retrained or hire more people. Can't even get a text back.