I have been a tenant for 3 years now and the people who manage the leasing office are extremely rude !!! Very unprofessional, I dread calling the office because of the attitude I KNOW I will receive. I have tried emailing as another method to contact them, don't hold your breath. THEY WILL NOT RESPOND, it's almost like your issues don't matter to them. This is the service you will be paying for. Not to mention that my kitchen floor has been replaced 3 times for the SAME reason (imagine the inconvenience), water temperature and water pressure is always failing. There's no A/C and good luck trying to get a parking spot that you gotta pay extra for. read more

SD Realty & Management - Property Management Near Me - La Mesa, California

Do you own a property that you are looking to rent out? Are you looking for a property to rent? Either way I recommend SD Realty and Management to handle it for you. The bad reviews make zero sense to me. Perhaps that just comes with this type of business. Our experiences and interactions with SDRM have been nothing short of exemplary. Jessica, Tara, Shellie and the rest of the team and SD Realty and Management are all professionals. They are prompt with responding, we have never experienced any communication breakdowns. Any problems that have materialized have been handled quickly and professionally. We have nothing but good things to say about SDRM. read more

Dishonest to tenants and landlords. We are so grateful that the property owner pulled his property from SD realty management. They were telling him that we were putting in maintenance requests and billing him for these services. We never once submitted a maintenance request in the last two years! Clearly they were pocketing the money and could not produce any invoices to the property owner as proof otherwise. Scammers. read more

Our small business was hired to repair a property that this company manages but they never paid us, even after we laid out the funds for labor and materials. Not trustworthy! read more

I currently live in a unit within a property managed by SD Realty & Management (SD R&M). Upon move in, we identified 17 issues during our home inspection of which the below 2 were urgent: 1. Found mold damage on the living room baseboards. It appeared to have been painted over but we weren't sure if this was still an issue, so we put in a request to get it checked out. 2. Front door lock could be opened with any key Below is the sequence of events leading to the resolution of these issues: * 06/17/19 - 06/18/19: Created 17 maintenance requests via SD Realty & Management's website. Also, emailed SD R&M a list of the 17 home inspection issues as a courtesy. * 06/19/19: Never heard back from SD R&M so emailed checking on status of 17 maintenance requests * 08/06/19: Never heard back from SD R&M so emailed again checking on status of 17 maintenance requests * 09/14/19: Never heard back from SD R&M so emailed again checking on status of 17 maintenance requests * 09/16/19: Received first status update from SD R&M and promised to fix all home inspection issues * 09/18/19 - 10/22/19: Handyman/contractors serviced all issues. It took over 4 months to resolve the issues. We continue to have issues with SD Realty & Management of which I'll summarize below but follow the same pattern of communication as above. Shortly after we moved in, we also found termites flying around our kitchen. Picture attached. On hot summer days, they find their way into our unit. SD R&M dispatched pest control on two occasions (2019 and 2020) to patch up the areas where they are entering but they continue to enter the unit. Pest control advised that they are only treating the symptom of the problem, not the root cause. Until the root cause is identified, pest control cannot treat the problem. The root cause requires a termite inspection which I've explained to SD R&M on multiple occasions but they either don't understand or neglect to do anything about it. The termites are harmless but nonetheless affect our ability to work from home and cook in the kitchen. We've also had issues with trash overflowing in our alley and causing unsanitary conditions. Reason being is that the garbage collector stopped emptying the trash from one of our bins as it was damaged. SD R&M neglected to do anything even after reporting the issue numerous times. So I contacted Waste Management to initiate the trash can replacement. I sent SD R&M the invoice to make payment. It contained clear-cut instructions on how to make payment, yet SD R&M asked me for information on how to make payment for the bin. I provided them with the information and the bin was replaced 4 months after reporting the issue (Reported 4/2020 and not resolved until 8/2020) We have maintained a detailed event log of our communications with SD R&M evidencing that they are a negligent and unqualified property management company. SD R&M is unresponsive and/or unwilling to service our maintenance requests and the problem is compounded because they do not clearly take the time to understand our issues. I would not recommend them to any current or prospective property owners looking for a company to manage their properties. read more

SD Realty & Management - Termites - Property Management Near Me - La Mesa, California

They don't appear to want to do their job. There were two rentals listed by them that I wanted to see and possibly rent out. I sent the request through Zillow, crickets. I text the number that they have listed on their website, crickets. I call and leave a voicemail, crickets. I feel for the owners of the properties that are listed by this company as it appears they're in no hurry to get them off the market. read more

SD Realty & Management is "2ND to NONE" for the professional service they provided me. I had Them sell my Alpine home in October 2021 and Jessica sold the house for $30k over asking price in less than 2 days! SD Realty also provided me with a rental property for a seamless transfer from my sold house in this rental. I am currently renting another property from Jessica's company for almost 2 years now and we are so glad we hired her to sell my house. 100 percent satisfied and highly recommend this company to anyone! read more

Here are the facts you decide for yourself A month after moving into 4781 Seminole Dr (4/18) our hot water in the kitchen went completely out. Put in repair request every single month along with constant verbal complaints and requests for repairs. They would send out a plumber who would diagnose the issue and say they will return but don't. After harassing them again they would send out a new plumber who would rediagnose the issue and say the would return. ...our water issue NEVER GOT FIXED. 1/31/19 we noticed mold in our closet. After harassing them they finally came out to look at it a month later! They tore down the drywall leaving the moldy wood exposed and left it like that from 2/27/19 to 3/31/19 when our lease was done!! I doubt they repaired the mold and just slapped some drywall over it since they waited till our lease is up for repairs. Also we paid rent for 3/19 even though we did not stay there and now Jessica is dodging me to pay back for that month repairs took place SMH.. Various tenants also had complaints about having to "hunt down" Jessica to get repairs done. read more

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Old fashioned slum lords. Pay your rent and leave them alone. Got an issue? Deal with it. Something needs repair? Learn to live with it. Loud disruptive neighbors? Get some earplugs. They won't help fix even the most minuscule issues. Contacting housing authority now. read more

SD Realty & Management - Been calling since yesterday. You're telling me not one person can answer or call back? - Property Management Near Me - La Mesa, California

Beware, this woman is a scammer, do not ever allow her to try to sell your home. I already reported her to the board of realty in CA. Story: she posted/advertised to "investors" before listing which is a huge violation of the rules, convinced her buyer to go with a flipper, so she got both ends of the deal, told the buyer/my sister the house was so nice to get the listing and then later told her it was a pile of crap. They dodged court-judicial to stop a property sale. The flippers ended up paying us back $10k or $15k, but this woman caused damages, selling a perfectly nice home in a good area, putting pressure on a grieving person, my sister, and violated the realty rules which could have got her license to be questioned. I call the main insurance c carrier to go after her but my sister folded when I tried to protect her. Jessica is highly deceptive and her staff person pretended she was a family friend, they tried to deceive the trust knowing it was a "trust sale" a realtor trying to secretly sell trust property. I gave up on suing her as I was not sure what liquid assets she had and it was too extensive for my time as I had other things going on. Do not ever ever use the person for any business, she is highly unethical, she threatened to sue me. Well if she did it would not bode well for her as I have a lot of proof to do her in called "factual evidence". She is a crook, a thief and a narcissist, no regard for anyone but herself. I have read many many bad reviews on her lack of care for properties she rents out. Beware of these people they are rotten to the core! I was forced to give her a 1. She may rot in hell below for all I care. DON'T DO IT...STAY FAR FAR AWAY. read more

Thank you so much San Diego Realty and Management for being the best property managers out there. I have many confusing units that they are now managing perfectly. We are so glad we switched to them! Customer service is tops! They have extensive knowledge of the law and how the system works. They protect both the tenant and the owner fairly. Thank you for all your help and extra work you put in! Reading the bad review from a tenant... sometimes there is nothing a property manager can do if the owners dont want to pay to fix. They have been wonderful for us! read more

Jessica is "2ND TO NONE" when it comes to professional service. I have used her to sell my house and she sold it in 1 day at above asking price. I have also used her property management team which is excellent. She goes way above and beyond for all her clients. It an absolute joy working with her and her team! Thank you, Jessica, for all you do! You're the best hands down!! read more

Very unprofessional management that dodges you anytime you try to contact them. Never had any issues with on-site manager, only Jessica and the rest of management. Poorly run company that needs new management or needs to shut down. read more

I typically don't like coming off and writing reviews that hurt a company but dang this one needs to be heard the company has a realtor by the names of Jessica Kennedy.. she is the biggest scam you'll ever meet, she lists a house for sale and within a couple days removes it from the market (puts it in escrow) the house was priced way below market value and had a contingency that no one can enter to view without an agent, well guess what the agent didn't answer calls or texts before the house went into escrow, asking price was $499,000 and the house ended up selling for $467,000 wow what a jump I'm pretty irritated of her unresponsiveness so I brushed it off right, then I was able to identify that she indeed was the buyers agent... what a shady way to do business, she listed the house and had someone who she knew would sell to, didn't answer all other offers and sold it at a big loss for her clients just so that she can get the commission on both the sale and the purchase, someone help me spell out what was the word? Joke? read more

This is the worst most unprofessional company I have ever dealt with. I've rented several places and NEVER had the issues I've had with these people. Everything they have told me from day 1 has been a lie. It started with the home I was renting had a roach and termite problem and broken sprinkler system/garage door before we moved in. I was assured they would have everything fixed the first week and that they would have the pest control out as many times as it took to take care of the pests. During the first month of our tenancy we asked for the pest control to come out again for the first and last time, and I got berating phone calls and emails from them saying the owners don't want to pay for this and they don't think there's a problem with roaches, etc etc. All of this because the exterminator they hired came out to the property around noon, full sun out, and didn't see roaches scampering away from him. I have pictures of literally piles of dead roaches from the outside of the home all the way to the street. You don't get rid of an infestation like that by spraying once. Garage door was never fixed and I was told by the "handyman" they hired it needed a new motor. However owners were too cheap to spring for it. The home was cleaner when we vacated than when we moved in, stove was filthy, windows filthy, carpets smelled of dirty dog because the previous residents had 3 huge dogs, rat and mouse poop all over the garage and the water heater room because mice were living in there. Sprinkler system was never fixed even though we put in "maintenance orders" several times for that and garage door, as we were told that was the proper course of action. Nothing was done about it. After we got a $600 water bill and the street outside flooded we just turned them off. We were promised our deposit back as soon as we vacated the property and handed over the keys and of course that hasn't happened. They did not one thing to maintain or fix the property the whole year we were there. They sent a plumber out once for a clogged sink and the plumber wound up FLOODING our kitchen and living room, ruining our rug and leather sofa. But they didn't care. About a month before our lease was up I asked about renewing it and was told "the owners are toying with the idea of selling it". That's all. No definitive yes or no, until 2 weeks before the lease was up, at that point they told us we had to be out at the end of the lease. Giving us 2 weeks to find a new home, get a deposit and first months rent together and move all of our stuff out of a 3 bedroom house and garage. These people should be prosecuted for their illegal and totally unprofessional practices and please please PLEASE do NOT trust them with your money. Find someone else to rent from unless you want to live in a nightmare. And one last word for all the single women renting, the guy Ryan that works for this company is a total bully and chauvinist. He will try to make you feel stupid and intimidate you at every turn. All the harassing emails and phone calls I received were from this guy and even though I'm married and my husband dealt with him as much as possible, he still tried to manipulate me. read more

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They are unprofessional and rude management service. They stole my deposit and they canceled my contract without giving me notice.The bathroom was leaking and they didn't fix it for 2 months. Apartments are filthy and not safe.a lot of germs and bacteria are underneath the carpet.I had a terrible experience with them and I'd like to inform other people about this ignorant and unprofessional management. I do not recommend this company to anyone . They don't answer the phone calls and messages.If you have a emergency situation they don't help you. They are fraud. read more

My wife and I rented from this company off and on for over a decade, in multiple units and two properties, until we purchased a home. It seems that the harsher reviews here focus on responsiveness and truthfully, this is something they can work on. If that's a deal breaker for you, fine. However, we never had any issues with urgent matters; the only emergency we reported over those years (broken pipe) was addressed quickly and properly. For the past few years, we mailed our rent check every month, so there really was not much reason to interact. On that note, rent went up over the years, but I never found it unreasonable for the area. Finally, something I really appreciate - they returned our full security deposit from 7+ years prior with no questions asked. If you're looking for a reasonable arrangement, check them out and decide for yourself. read more

I've lived in San Diego for over 11 years and I've had my fair share of property management companies. Jessica and Tara have been nothing short of amazing to me while I've occupied their unit. Any time I have an issue whether big or small, I can contact them and know they'll handle everything in a timely manner. Thanks ladies for being so awesome, I definitely recommend their services!!! read more

I've had SD realty & management managing my properties for several years and I can't believe I waited so long to change. This office looks out for your best interest and knows the legal system very well if and when evictions are needed. I always am paid on time by them and have zero complaints. Thank you Jessica and Tara for your hard work and being there any time I had questions. Wish I could give you 6 stars. read more

My husband and I have rented from this company several times over the past 8yrs and each time the places were well kept and the girls at the office very helpful whenever we had a question or issue. I would highly recommend SD Realty and Management for your rental needs. Thank You for always providing our family with the best care. read more

I've really tried to give this company the benefit of the doubt and have postponed leaving a less than ideal yelp review. First off, upon moving in we discovered the downstairs kitchen and restroom was infested with roaches, both dead and alive. Pest control had to come out several times, even after that we had to buy our own roach kill products to keep them away. We stayed at the property for approximately 1 year. Any thing that was wrong, any service request took forever to be taken care of. There were no lights installed in any of the upstairs bedrooms, so we bought our own. We had ceiling fans installed and the electrician WE hired to put them in told us whoever did the wiring in the house had no idea what they were doing. There were live uncapped wires all over the place. Talk about dangerous. We've had packages stolen from our front door step, BY OUR neighbor, a police report was filed, however nothing was done. We've been moved out for a little over a month and have not received any word on our 2,600$ deposit. Completely unprofessional. Multiple emails, text messages, phone calls and voicemails have been made with not a single word back. My advice to anyone looking to rent from them, do your research first. read more

I can't say enough great things about SD Realty & Management, Inc. Tara and Jessica have been nothing short of amazing to work with. As a property owner you are hopeful and trusting that your tenants will pay the rent on time and treat your property with care. Since contracting with SD Realty I have been able to rest easy knowing that Jessica and Tara are looking out for me and my property. I would highly recommend them to anyone looking for property management. read more

I have nothing but great things to say about SD Realty and Management Inc. I have lived in one of there properties for 9 months. They were extremely helpful in finding place that was a great fit. Any questions or concerns I have are always handled promptly and professionally. Tara and Jessica have been great and I would recommend them to anyone looking to rent a property or manage their property! read more

Thank you so much Jessica and Tara! I can't tell you enough what an awesome experience I had living in one of your properties, you two make a great team and were always just a phone call away anytime I has an issue or question. You were difentley one of my favorite property managers. Thanks again! read more

My husband and I came across this "company" run by Jessica Kennedy thru Yelp, my first Contact with her was via yelp messaging and she was very enthusiastic to meet up with me even on a Sunday, we met with her to let her know what we are looking for in a property manager and of course we heard what we needed to hear at that time, just to find out later that everything she's told us was her strategy to get our business. She promised a smooth transition from the other property management company, our former PM emailed us to let us know that They were still waiting to hear from her after a week of supposedly transitioning. In September is when all the nightmare started with Ms. Kennedy. She called to let me know of a plumbing leak in my rental property, she sounded like she's on top of things, three weeks had passed,I contacted her via email, text and a phone calls regarding the invoices and expenses for the repairs. She was able to produce 1 invoice, I asked for the other invoices and her response always was "I should have them for you next week", that "next week" never came, this went on for a month and a half which made me and my husband think that maybe the rest of the repair was never done and what do you know, I got a hold of the tenants to find out that the carpet have never been put back in place and the hole on the wall where the plumbing company has cut out was never repaired either, the vendor that did the demo and drying out were never paid, while she got paid to manage our property. We were the once doing all the work for her hence the reason why she can never produce the invoices and has left the tenants living in that condition. We ended our business with Ms. Kennedy as she isn't capable of performing her job. In short I'm warning anyone that is thinking of either hiring her as a property manager or renting from her company. She will blow you off every single time which she has done to us while we were paying her to manage our property. It's mind boggling to know that there are these kinds of unethical business people. One thing that Ms. Kennedy was on top off was to collect the rent, why won't she, she wants her commission. Her company shouldn't be operating at all. Unethical business practices by a property manager puts a stigma on all property management companies. Bad doesn't even explain our experience with SD realty. read more

SD Realty & Management core business is property management but that's not all they can do. Jessica K. Was an excellent real estate agent who found us an awesome house that checked marked all what we wanted. She was thorough in the process of buying and was always available to us anytime we needed her even if it was a question at 9 at night or 6 in the morning. We would definitely do business with her and her team again. Thank You! read more

SD Realty and Management has been managing my rental property for me. I work with Jessica, and she always does a great job.

The service and professionalism I have received from sd realty is top notch! I moved out of state shortly after agreeing for them to manage the rental of my condo and I have had no problems or concerns. When in the first week it wasn't rented, without any pressure, they gave me recommendations on what they believed we could do to get more hits- the next week we had multiple people interested! I didn't have to do a thing and it saved me a ton of time and money since they have quality vendors they use and trust. So, in addition to finding renters for me, they also arranged for my place to get into renting condition: carpet cleaning, painting, and cleaning for close to nothing. They are always reachable and friendly. Using them allowed me to focus on my move and starting a new life out of state instead of stressing and dealing with renter issues. For being a homeowner in need of property management for the very first time, it is a scary thing- but I don't worry one bit using them. They walked me through the process from the very beginning and clearly explained how everything works and what they do for me. I don't need to deal with the renters at all which I believe is nice for all parties. Highly recommended! read more

Jessica has been managing my properties for years, I don't ever have to worry about any details, renters, or issues,she makes it so easy for me. I have dealt with other management companies in the past that made it so complicated, When I made the switch over to SD Management I wish I had done it years ago! read more

Jessica Kennedy was the most unprofessional person I have ever try to deal with. We have been searching for a property to rent and we found one of her listings available. We made several attempts to meet the Jessica via Text, Email and Phones calls. Her communicates skills are the worst. She would not reply NOTHING... I finally made one more attempt to and called her, OMG.... she actually answered. Anyway the house we wanted was rented yesterdays and as we have been trying to DAYS to get an opportunity to get the rental. Jessica Kennedy I would not allow you to manage any of my rentals with your horrible skills. I hope you get a HORRIBLE tenant. read more