Dutch Heating has been taking care of our home and our…read moreneighbors home for years . They service our natural gas boiler/ hot water baseboard system. They service our natural gas water heater. They installed and service our water softener and filtration system. Whenever they service or install items they make all systems work much better. They are punctual, pleasant and professional. Their prices are VERY reasonable and they don't upsell you. One last thing, the plumbing in this house was a rats nest. These guys come in, assess the mess and make everything work better with a smile at a reasonable price .

Had an appointment scheduled, they couldnt even bother to cancel until I called them to see where…read morerepairman was. It took me 3 wks to get that appt and will take me 2 more weeks to get a new one. I guess no heat isnt a priority with them. I will be calling a different company.

I got a brand new furnace! Great service and excellent price! Chris was a very helpful and friendly…read morethroughout the whole process.

Called these guys for a furnace that wasn't keeping up with the thermostat setting. They showed up…read moreon the same day. They gave me an approximate time and then called me half an hour before they showed up. Chris O. Showed up right on time. He put on foot covers so that he didn't track anything into the house. After a very thorough evaluation of the furnace he found the problem. He continued his examination to make sure that there were no other issues. He was very courteous and professional. Great experience.

From MY expeience with them, Excellent company from initial diagnosis, to sales rep, to install…read morecrew to follow up. All called ahead to confirm arrival time, all within designated window, and all had picture I'd on text of person/s coming. Will use again for HVAC issues and maintenance.

I would like to begin by stating that these are my personal opinions and observations concerning my…read moretime spent and experiences working with Leaps and Bounds. Other individuals may have different opinions and experiences, but these are mine. My tenure at this company was very short lived. I'd been attracted to it after seeing their social media posts and ad campaigns. Employees were prominently pictured on social media, meetings/company breakfasts shown, and happy customers pictured next to their new equipment. I was even included on two social media posts during my short tenure. I discovered, in short order, that the company's social media/advertisement persona was not entirely accurate to it's real life culture, values, and day-to-day operation. I worked in the company's HVAC installation department, so I can only confidently present my opinions based on my experience with this end of the business in particular. The company does operate HVAC service and plumbing service/installation. I've no experience in those departments. Leaps and Bounds (L&B), formerly AC Service Pros, has been in operation for approximately 2yrs and has begun rapid expansion of it's business model within the last year. It is my opinion that with that expansion has come rapid and significant decline in quality of workmanship and compliance with the Pennsylvania Uniform Construction Code (PA UCC). I had observed, reported, and attempted to rectify issues with installation that I believed went against customers' best interests, standard trade practices, and that were, in some cases, blatant violations of PA UCC and EPA 608. Opinions and observations presented in later paragraphs will explain why I have come to this conclusion about the company. Firstly, I had observed that a decent amount of L&B's installers had less than one year of experience in the HVAC trade. Most began their HVAC career with L&B and had assumed that L&B's company practices, operation, and lack of oversight/back end support were standard within the industry. After all, their only point of comparison was L&B. Certain persons working with and recovering refrigerants also had no EPA 608 certification at any level and were not being directly supervised by an individual who held a certification. Sometimes, certification holders were not even on site. With that said, L&B had some installers with an abundance of experience and proper certifications. However, this would lead to extremely large variations in quality of installs from job to job. Additionally, concerns amoungst more experienced installers regarding job quality, back end support, and logistical support were ever present. The turnover rate for experienced installers was high due to these factors. In fact, the install manager that interviewed and hired me had quit within a week of my hiring. Call backs and warranty repairs on equipment that was less than one year old was routine for this company, and mainly stemmed from their use of less experienced persons as install technicians. Restricted TXV's and filter dryer replacements were common due to their non-use of nitrogen flow when brazing and excessive use of brazing material, causing excessive build up of contaminates within the lineset. Other common call backs would include supply/return ducts and trunks falling apart due to improper securing methods, system issues due to a plethora of ductwork deficiencies (improper sealing, undersized returns, supplies not receiving enough airflow leaks, ductwork/grilles falling apart or off the wall, etc...), leaks stemming from non-glued PVC fittings or backpitch, system failure caused by improper wiring. One specific issue that I'd like to mention would be a warranty call that I responded to in which the installing technician ran a 10/2 UF wire up the side of the home and wire stapled it across the home's asphalt shingled roof, running it back down the side of the home to the mini split ODU. A run across the basement and along the house's siding was possible and is what I had replaced the previous run with. The roof was obviously compromised and shingled needed to be replaced due to the previous installers negligence. The company meetings that I had experienced also differed from what had been portrayed on social media. The first meeting I had been in attendance for consisted of one of the owner's, Brandon Carey, all but yelling at everyone in attendance in regards to many of the quality issues and callbacks that I have mentioned in previous paragraphs. Rather than taking responsibility for their role in the issues regarding quality and call backs, by means of using in experienced technicians as leads and providing minimal support/training, installers were singled out in front of the group and threats were made to reduce pay or move to flat rate based pay due to the issues. No solutions like increased training, supervision, or creation of a company wide standard practices booklet were provide

Extremely polite, very professional, helped make a horrible day with our plumbing issues get way…read morebetter. Will only be calling them for any plumbing needs and wish they did more than just plumbing for how easy and incredible they were.

I recently moved to PA from AZ and discovered the home I purchased needed a gas line run to the…read moredryer. Also, I needed to the replace the 16 year old water heater and two toilets. I requested a quote and was satisfied with the cost based on materials and labor. As covid was still an issue, scheduling took some time but was worth the wait. When the crew did arrive, they accomplished all of the tasks including the replacement of worn, aged toilet flanges and ensured all equipment was in working order when finished. In addition, they showed me how to set the pilot on my gas fireplace (no charge) and walked me through all of the equipment features and what to do if there was an issue. To date (6 months later) everything is working and I am satisfied the company and crew understood what to do from start to finish.

Fantastic job. Shannon and Brian were both professional. They surpassed my expectations. They…read moregot the new furnace and air conditioner installed and the old oil tank removed in the time they quoted. When they were finished, they reviewed everything with me and best way to maintain the new system. I fully recommend these guys. Thank you for a job well done.

From the owner: Make the most of the residential furnace services from Connelly Heating and Air Conditioning. You…read morecan keep yourself warm and cozy this winter with our superior equipment. Depending on your requirements, you can get gas or oil furnaces installed for your home. You can be sure that we don't cut corners when you use our services. Call us today for all kinds of furnace repairs. Whether it's a gas or an oil furnace, we provide reliable maintenance services for all makes and models. It's unsafe to use a malfunctioning furnace. You can determine what needs to be done with the help of our experienced team. You'll be pleased to learn that we have multiple certifications. We always stand behind our work to give you the results you have always wanted.