We had this company come to our home as part of our home warranty and Mike and his crew were…read morefantastic in EVERY aspect. Don't let any of these false reviews fool you. You won't find many companies that are honesty , trustworthy and affordable!! Dont hesitate reaching out to them !! Kathy in the office is a very friendly and knowledgeable part of the crew. 5

These guys are my go to - ask for Mike - I believe he and his family run this place but he's been…read moregreat. It took me several bad experiences and looking around until I landed with this group and now they are all I use. Really fair prices but the real gold here is working with him - he explains everything, he's really clear with what the situation is and what he recommends and, when possible, I feel like he's given me options with the pro's and con's of each... now I just go with whatever he recommends because the trust is there.

In October of 2024, I had Stepp Heating and Cooling installed a complete unit in my home in…read moreMiddletown. Jim from Stepp Heating and Cooling installed a new all electric heating system. The Air Handler and Outside Heat Pump. Jim installed the unit in a day with no issues. His work is highly regarded and the installation is clean. His price is really reasonable. The most important aspect of the service was he cared about the customer. This month I had a service call on a Sat., and Jim was at my home on Sunday to resolve the problem. Listen to ME. When you need heating and cooling work done it's hard to find a trust worthy contractor. But Stepp Heating is reliable, honest and dependable. Call him for all your Heating and Cooling issues. Thanks Steve Jefferies Thanks Steve Jefferies

I am a customer for life. I called James Stepp when my furnace wasn't working right. He came…read morequickly and found the issue left by my previous heating contractor. He promptly fixed it and the cost was very affordable. I've had him back again to do some duct work. He does excellent work and is very personable. I highly recommend this company.

Didn't realize our heat pump wasn't working for months using emergency heat. Chris came and put in…read morea new system, gave us a good deal and didn't try to give us a more expensive unit, didn't upcharge labor like a lot of other quotes we got. Works better and we like the unit is smaller/looks nicer and works better than our last. We told him what we could afford and he gave great service, got done fast and stayed in our budget. It took him a few days to order the parts then two days to do the switch.

This guy is a legitimate professional! He came out to my home and introduced himself before…read moreentering my home!, Came in and went right to work. He communicated everything he was doing, explained what was going on with my Central Air, gave some suggestions as for what to do with our 2nd floor because it has poor air flow with no return vents. This guy went above and beyond. He didn't have to go upstairs and check our vents after he fixed our central air issue and he didn't have to suggest anything to help us with keeping the 2nd floor cooler! He was very friendly and did not rush. He took his time and made sure he he did the job right. He also was very friendly with our dogs. We have 4 of them ! He just made me feel comfortable and confident with his work! I appreciated his time and business!! After dealing with a very unprofessional person yesterday and got no answers and nothing done to our unit, this guy was a breath of fresh air.. I highly recommend him! His name is Chris! Check out his website! Chris is you read this, Thank you again!!

I got a brand new furnace! Great service and excellent price! Chris was a very helpful and friendly…read morethroughout the whole process.

Called these guys for a furnace that wasn't keeping up with the thermostat setting. They showed up…read moreon the same day. They gave me an approximate time and then called me half an hour before they showed up. Chris O. Showed up right on time. He put on foot covers so that he didn't track anything into the house. After a very thorough evaluation of the furnace he found the problem. He continued his examination to make sure that there were no other issues. He was very courteous and professional. Great experience.

We really like Bruce with whom we've connected about moving our service to New Holland once our…read morecurrent HVAC contract is over. We called to get a quote to replace a heater blower in our HVAC system. The problem had already been diagnosed. In fact, thru Shorty's in Indiana, we were quoted a price for the Carrier brand blower motor- $790 In fact, Shorty's told us what an easy fix this particular blower motor was. FYI: Shorty's marks up the prices by 20% to the trade and consumers. https://shortyshvac.com Bruce quoted a price of $2001- the highest estimate we had gotten from 5 companies. What part was being used, an EOM, or an aftermarket? We have no idea what that $ 2001 entailed- a massive markup on the part is what we presume, or an incredible hourly rate. We told him the price from Shorty's and he responded that his supplier was double in price. (WUT??) We bought the part from Shorty's. Had to ask twice via text to learn that Bruce was not interested in installing it for us. " We can only install parts we source and purchase. The installation of customer supplied parts presents issues with insurance coverage and warranty policy." What issues are they Bruce? is it that this job means you are making less money since your supplied parts markup is gone? Am sure that is it. Lack of transparency is not a winner for us. We have a 1 year warranty for this part from Shorty's. This quote and final response was unfortunate, especially knowing that we had opted to move to New Holland HVAC after our contract was over. No longer happening.

I am over the top happy with Bruce's work and the professional…read more way he conducts his business. He meticulously installed my new air conditioner, stabilizing it, framing in out, and even filling in a gap between it and my house. You can tell he and his co-worker take great satisfaction in doing a meticulous job!! And the work he had to do in the basement was excellent. It is much better to work with small business owners like Bruce!! I can't say enough good about this business--their skill, work ethic, and professionalism!!

Joe and Joseph came for the estimate and thouroughly gave us options as to what would be the best…read moreway to install central air on our 100 year old house with all plaster/lathe walls and ceilings. We couldn't be happier with the results after the install. They cleaned up daily. Very professional and top notch system installed. I would highly recommend Comfortable Design for your HVAC needs.

Don't ever do business with them. We had them out to check our thermostat and they fixed the…read moreprogramming. They were there for 30 minutes as one guy just watched the other work. For 30 minutes of work I was presented with a $410 bill. Beware. There are many other HVAC companies that will give you a reasonable price.

We decided we wanted to add ductless AC to our home.. Our…read morefirst impression of the sale rep...Gary White.. was what a company person. He gave us a little history about Boltz and said he had been with them for over 20 years...made me think we have the right person for our air conditioner needs, estimate. Its been weeks now! We called the main office and sent an e-mail! Nothing !!!! It must be nice that your business is doing so well that your sales rep doesn't need to drum up new business. At the least, return our phone call. You could still send us the simple job estimate we requested, but I guarantee you won't be getting our business. We were trying to stay with local business. We'll stay local, it won't be Boltz though. Disappointed !

Late season residential AC failure. We have an 18-year-old unit and recognize we are close to end…read moreof life. In this case however it was a simple change of capacitor and cleaning. Our technician John is TOP NOTCH. Friendly, respectful, polite, knowledgeable and hard working. His professional and affable demeanor show that he is a true craftsman and customer focused. Anna the dispatcher is friendly and helpful and sent our tech earlier than expected, which was perfect as we reached mid day 90s with brutal humidity. We've never been concerned by the pricing as it is fair and what you would expect to pay for this service in our region. Despite the family owned company being sold to Rhoads Energy, the fast and friendly and professional response with fair pricing, among other things, are the hallmarks of what the business was and will continue to be with the staff they have.

All I can say is BACK SLOWLY AWAY from this company!…read more Here's the story: We recently moved to the area and decided upon Stover for our fuel oil needs. Their prices are higher than other local companies, but we were told it was worth it, since they were responsive and customer-oriented. So we forked over the extra money. A few months into working with them, our fuel-fired water heater started leaking. We called Stover to see if they could come out and take a look. During this initial phone conversation, we asked if there would be a charge associated with the visit. Randy, the person with whom we were speaking, said, "We'll worry about that later." Stover came to our home, diagnosed the problem, and left, all without any mention of a charge. We remembered that our Realtor had bought us a one year home warranty plan, and that the water heater was covered (yay!), so we called the warranty company and had them take care of it. We thought that was the end of it. But NO. A few weeks later we get a bill in the mail from Stover for $70. A phone call with Randy made the situation worse: not only did he staunchly refuse to forgive the bill ("We provided a service. It's a fair charge."), but his constant interruptions and completely rude demeanor proved once and for all that this company is NOT oriented toward customer service! As I tried to tell Randy, it is not that we believe $70 is an unfair charge. What we think is completely insane is that, upon DIRECT QUESTIONING about whether there would be a charge, we were essentially told "No." And then a bill shows up. All I can say is that if you value HONESTY and CUSTOMER SERVICE in the companies you work with, stay far far away from Stover Fuel Oil Inc.

I have used Stover for 20+ years and the service has been outstanding. They are responsive and very…read moreknowledgeable. I see a review from Becky who does not expect to pay for a service visit and just laugh. Stover has ALWAYS been very fair in all my dealings and would highly recommend them for oil or service work.