10 gold stars for the CarMax South Jordan team, with a special shout out to Hayden!…read more Three days before leaving for her sophomore year at University of Utah, my daughter's car was diagnosed with a transmission issue that would be too costly to fix. With no time to spare, we bought a Nissan from the CarMax in Meridian, Idaho. There was a known issue with the AC that was agreed to be fixed before her departure. After we walked out of the dealership, the sales person was MIA and was no help. Thankfully, Gabe in the Meridian service department connected us with Hayden. After a sweaty 5 Hour Dr. to Utah, we pulled into CarMax and were in great hands with Hayden. He provided a loaner car, called every day with a status, and was just so accountable for the issue. And it wasn't even from his dealership. Hats off to the UT service dept and to Hayden! He's the best!

Salespeople and the folks that work at service are awesome. Salespeople do not pressure you…read morewhatsoever in terms of buying a car or not, if you find a car you want to look at, you just fill out a form and they hand you the keys for you to drive for 30 mins or so, you get to drive the vehicle wherever you want without a salesperson telling you to turn here and there. I do like that concept because it gives you a better chance of evaluating of the vehicle is for you or not. Once you're done, you go in and decide if you want the vehicle or not. We went through 3 different vehicles within a few weeks. Their 10 day satisfaction is great. We were able to switch and find the exact Audi we wanted with the features that we were looking for. Of course, the 3rd vehicle we got, had a lot of scratches. They took it back within a week and had it fixed.

After facing some medical issues, I ended up with a considerable amount of debt and I needed to…read moredownsize. Raymond Martinez, has always been my go to guy for cars in the past 6 years and he surely did not disappoint this time! I called him up and told him the situation. He immediately expressed his concern and asked when I could come in. He was very attentive to my questions and concerns. After driving a few cars I was a little nervous, nothing felt like 'me'. I asked if we could try again in the up coming week, he was very accommodating and agreed. Before I made it home, I had a text message from Raymond stating that he found some more options that might work better for me. After a quick power nap (car shopping is exhausting) I was back at the dealership ready to go! Raymond found me a cute little Toyota Carolla that would work in both price and it had a few little extras that Raymond knew I would like. We were able to meet my budget within $25.17! That is unheard of when financing a car...any car buyer will know what it's like to be shown cars that you ultimately can't afford and how frustrating that can be. The finance person that I sat down with, Casey, was great, he explained the process, and answered all of my questions...even the really stupid questions all without judgment. I would work with and trust Raymond and Casey on any car deal that I ever needed or wanted to make. Save yourself some time and frustration and ask for Raymond Martinez.

I bought a BMW X! there 3 years ago. The dealership was closed dowqn recently and absorbed into…read morethe larry H Miller across the street. My car had a tire pressure light on that they said they would fix and when I had it in to fix the just reset the light. The light was on for a reason. There were multiple pieces of metal in the tire (which they said they took off and checked) I had to purchase a tire from Big O. I also had the oil change pckage and the 18 year old that did my last oil change over torqued my drain plug and bent the opening pretty bad so he put a really big after market plug in with a gasket. BMW said that the entire oil pan had to be replaced, Fortunately I went in and threw a big enough fit that they gave me a written promis that they would replace it if it ever leaked. Then I found that the rear passenger door was broken with the child lock on and the Transfer case was out. Everytime I took it back they said it was fine. The warranty that they sold me for 3k was locked to their service dept! I finally got someone to listen to me and they checked out the transfer case and said it did fail. It had metal shavings in the fluid. They used to check off that they rotated my tires and they didnt until I told them too. Then when I drove home my car started making a weird noise about a block from home. My husband checked and the lugnuts on my driver side front tire were so loose that it could have fallen off. I can see why they have been closed down. update: my oil pan is leaking now and the dealer is closed, the gentleman who promised a replacement is saying the they will honor it since it was all part of the Larry H Miller chain and he is still a district manager there. I am glad I had the manager brought into this when I was in there fuming . Still waiting to hear back where I take it for repair, another update coming.

Caveat: try to go buy a car on a weekday. We came in at about 3 on a Saturday afternoon and the…read moreoffice was slammed. They only seem to have 3 or 4 salespeople. We were there until after 7 p.m. and a not insubstantial chunk of that was waiting around. Their parking lot was also overstuffed with cars--not sure if they were all inventory or a combo of inventory and customers, but it was not really navigable. Had to park elsewhere and walk. That said, aside from the length of time, we had a pretty great experience with the team at Utah Used Cars. Matt was our salesman and did a great job answering questions and thoroughly explaining the process and options. Helen walked us through each piece of paperwork clearly and efficiently. Everyone was friendly and solicitous, offering water and snacks and even t-shirts. Long process but not complicated and we left with a reasonably priced car we're pleased with. Would recommend.

DO NOT STEP FOOT NEAR THIS PLACE. I bought my first car from Matt, the vehicle had been amazingly…read moremaintained and everything looked really good. Before I even made my first payment my entire engine blew up on the side of the road. I could have easily been killed. I have to replace it all by myself at 19 years old. DO NOT TRUST THESE PEOPLE. It has been 5 months and my car is not fixed. He sent it to a shop that doesn't even work in engines. Matt isn't just a bad car salesman he's a bad person. he better watch his back karmas coming. They do not give a single fuck about their customers they need to be shut down.

Bought my second car from these guys and they were great both times. Took good care of me, gave me…read morea fair price for my trade in and had me in and out in about an hour. Our Salesman Luke could not have been more helpful.

I'm disappointed with my experience at this dealership. I was repeatedly encouraged to come in…read moreregarding selling my vehicle, only to arrive and be told they would only consider taking it if we were purchasing another car from them. That important detail should have been communicated upfront before asking us to make the trip. It felt misleading and like a waste of our time. Clear communication and transparency with customers should be a priority.

We have purchased 2 cars from here in the last year and they have been awesome to work with. No…read moreshady sales tactics or pushiness. We'll be back.

Worked with Kyle and it was the fastest and easiest experience I have ever had buying a car. love…read morethe no haggle price.

John the manager is awesome! Got me the best deal on a f150 Raptor R! Excellent service and made my…read morecar all shiny. Easy financing and insane selection!

From the owner: Find Your Next Ride at Generous Auto! We’ve got a huge…read moreselection of quality used cars, trucks, and SUVs — plus we work with good or bad credit to get you approved fast! Need repairs or maintenance? Our mechanic team has you covered, too. Ready to drive? Reach out to Matt, our sales expert, and let him help you find the perfect vehicle today!