Came in for cavity fillings and there was a scheduling error that required me to wait for about an…read morehour until I was able to see someone. The way the handled the situation was amazing, they were courteous and very apologetic, which was enough for me to show they cared. BUT it gets better, upon leaving the office I get a message attached with a Starbucks gift card for the inconvenience. Never in my life have I ever experienced something like, and very grateful to be a patient here!

Perfect Smile is committing insurance fraud. When I arrived, I clearly told them I only wanted to…read moreuse one insurance, and they assured me the cleaning and exam would be fully covered with no copay. I only provided my second insurance AFTER the cleaning was completed so they could check estimates for future treatment, and I never authorized them to bill that insurance for the visit. Later, when the insurance claims were processed, I discovered they billed BOTH insurance companies for the exact same services. I was still charged nearly $150 out of pocket based on insurance claims. This is extremely dishonest, unethical, business practice. Please be careful and avoid this place.

Amazingly great dentist and the office staff. Everyone there is very kind, friendly, caring and as…read morea person without dental insurance I was gratified to know that patients without insurance get a discount! Eva Shtern

I came here today for my 6 month dental cleaning and check up. I've been a patient of Dr…read more Balabanian for 5 years now and have always been happy with my care. Dr. Balabanian is honest and caring. My teeth are in good hands. My cleaning today was painless and didn't take too long. Alice, the office manager is so sweet. I enjoy talking with her before and after my visits. They are very accommodating here and will cater to your appointment needs. I highly recommend Dr. Balabanian for your dental needs.

I want to sincerely thank Dr. David Meng for his exceptional care. He personally answered his…read moreafter-hours phone, took the time to listen to my situation, called in a prescription for antibiotics right away, and arranged for me to have a root canal appointment the very next day. His compassion, responsiveness, and commitment to his patients gave me tremendous peace of mind during a very painful dental emergency. It's rare to find a dentist who goes above and beyond like Dr. Meng. I truly appreciate the outstanding care and highly recommend him to anyone looking for a dentist who genuinely cares about their patients.

Recommend all the way! Dr. Meng and his team are awesome, they are super friendly and make you feel…read moreat ease, right at home I'd say! Haha. I'm so happy to have found a dental group in my area since moving here last year. Front desk - all very nice and they make you feel welcome right away. Office is modern and styled quite nicely too. They also have great playlists of music! Lani did my teeth cleaning and she made it as enjoyable as a cleaning goes- thanks Lani!! Dr. Meng is a a magician with teeth because I had some major issues needing to be fixed. ( I had my front teeth ruined by this dentist overseas- plus a gap - and a crown- so basically I had ton of obstacles in the way ) He found a solution for me AND FINALLY MY SMILE IS WHAT IT USED TO BE. Thank you thank you!

If you're someone who has dental anxiety, or you've put off going to the dentist for years because…read moreyou're scared, embarrassed, or worried about being judged, this review is for you. I had excellent dental care growing up until I was about 14, but I also had a traumatic experience as a child when I flipped over my bike, knocked several teeth out, and had to be strapped into a chair while a dentist worked on them. That experience stayed with me. After my parents divorced, going to the dentist stopped being a priority, and despite brushing my teeth every day, I avoided dental visits for years. Eventually, I started having tooth pain and assumed I had one bad tooth. It turned out I needed two root canals and multiple fillings. To say I was terrified would be an understatement. One of the biggest fears about returning to the dentist after a long time is the feeling that you'll be judged. Dr. French completely erased that fear. She has been nothing but kind, compassionate, and genuinely caring from day one. She's the type of person who instantly makes you feel comfortable, and honestly, she's just an incredibly cool person. The hygienists and the rest of the staff are just as wonderful. Every single person in the office is warm, welcoming, and makes you feel like they genuinely care about you. The office itself is beautiful and has such a calming atmosphere. Then there's the fear of pain. I can honestly say I experienced virtually none. Dr. French referred me to Dr. Baines at San Jose Endodontics for my root canals, and I couldn't have asked for a better referral. Both root canals were completely painless. They prescribed ibuprofen afterward, and I never even needed it. Back at Willow Glen Dental, I was also genuinely impressed by how much they've invested in technology. It's not just a beautiful office--it feels like they've made a real commitment to giving patients the best experience possible. After my root canals, they digitally scanned my teeth, designed my crowns, and milled them right there in the office. I took about an hour to an hour-and-a-half break, came back, and had both permanent crowns placed that same day. No temporary crowns. No waiting weeks. As someone who hadn't been to the dentist in years, I had no idea dentistry had come this far, and it made the entire process incredibly convenient. The same was true for my fillings and every other procedure I've had. Throughout every appointment, the team made sure I was comfortable, answered every question, and never rushed me. Yesterday I finished the restorative portion of my treatment plan after about a year and a half of care. Dr. French joked, "Last round!" and then laughed that I was probably tired of seeing them. I surprised myself with my response: "Honestly... I used to have really bad dental anxiety, and now I don't." And I truly meant it. That's one of the greatest gifts this office has given me. They didn't just fix my teeth--they completely changed how I feel about going to the dentist. I never thought I'd be someone who could walk into a dental appointment feeling relaxed, but that's exactly how I feel now. I've already recommended Willow Glen Dental and Dr. French to several friends, and I'll continue recommending them to anyone who asks. (Just don't book Dr. French too solid--I still need my appointments! ) As long as I live in the Bay Area, this is where I'll be coming for my dental care. Dr. French is nothing short of amazing. I don't know what kind of magic she works, but she's incredible. Thank you, Dr. French, Dr. Baines, and the entire Willow Glen Dental team for giving me back not only my smile, but my confidence and peace of mind. 10/10. I couldn't recommend them more highly.

This is my review of my recent dental checkup. The front office staff is extremely friendly and…read morewelcoming, and checked me in right away. I waited no more than five minutes before being called in by the dental hygienist. She struck up great conversation and made me feel very comfortable as she cleaned my teeth. Dr. French came talk to me about a couple of issues I had and provided very reasonable recommendations and paths forward for each. Very friendly dentist! The facility is brand new, very clean, and very well run. If you're looking for a new dentist, look no further than Willow Glen Dental!

My daughter and I have been going to this dental office for 4 years now . I just got a teeth…read morecleaning today by Jenny one of the nicest and professional I have met . The staff are all nice. Zahra at the front desk is always friendly. My dentist has always been great too. I was looking at some of these bad reviews to bad for those people. My daughter and I have always had a great experience. This is why I took this time to write this review.

This review is not for the office itself but for the new provider. I've been a loyal patient at…read moreSanta Clara Family Dental for years and always trusted the care I received from Dr. Sajid and her wonderful dental hygienist. Unfortunately, my most recent experience left me deeply disappointed and concerned. At my last checkup, I was unexpectedly scheduled with a new provider at the practice. During that visit, I was told I had four cavities--which completely took me by surprise, as I've never had that many before. Trusting their judgment, I scheduled to have all four filled in the same day. From the moment the new doctor began working on my teeth, it was clear to me she lacked experience. She overfilled my teeth, which left me with an uneven bite and made eating extremely uncomfortable. I had to return the following week to have her fix them. That fix, unfortunately, led to another issue--she over-filed my teeth, and ever since, I've experienced noticeable tooth sensitivity and my newly filled teeth seem to be shorter than before. It has only been a year since I got them and already can tell they need to be replaced. It breaks my heart because I've always taken great care of my teeth, and now I genuinely feel like irreversible damage has been done. I strongly advise anyone visiting this office to request Dr. Sajid specifically and be cautious of being scheduled with the newer providers. I've learned my lesson the hard way, and I hope this review helps others avoid the same mistake.

I started my journey with Star Dental maybe 17 years ago had a bridge done in front with about four…read moreteeth. I'd been experiencing lots of pain with my teeth that now I needed two bridges replaced 4 teeth pulled gum treatment 5 root canal rebuild Dr. Yunzhe Zhu DDS . Has changed my life I'm so happy with my new bridges fixed in . Thank you so much doctor I've always been very insure about my teeth , today is a great day for me I can smile so big now and feel like a human being again !!!! This project took 4 months I'm so grateful to her , she treated me so kind and I always felt so comfortable on my visits . She is truly my angel I will never forget you Dr. Yunzhe Zhu . The help she gave me was incredible!!! The staff was great too thanks to the team !!!

Receptionist is very rude here. Don't suggest calling or you will have to deal with a lady with an…read moreattitude. I'll be choosing another office in Santa Clara !

Such a memorable trip to the dentist for my little one- all thanks to Dr. David Delong & his…read morewonderful staff!! While my daughter didn't have terrible previous dental experiences, she never got into the groove of things when it came down to actually coming in. With her permanent incisors coming in & one specific baby tooth seeming like it wasn't doing any budging, I reacted logically by FREAKING OUT!! Lmao. I reached out to the office and was able to schedule something in fairly quickly. Thank you, Indi, for being so professional, kind, and informative- you truly are a wiz at what you do! Fast forward to the visit: My daughter and I were immediately greeted with Indi's warm smile. I can't think of a better first person to meet & interact with upon arrival. The vibes of the office was warm, welcoming, and immediately put me at ease. Forms were provided and in no time at all, we were brought back. Shout out to the hygienist, Marrysa!! Thank you for taking the time to allow for my toddler to warm up. I appreciated the patience you showed and the extra efforts you made to walk my child through the entire process/visit. Thank you Cathy for chiming in with the assist and making the appointment seamless. Your lovely smile and calm demeanor gave my child a little extra pep in her step. Lastly, thank you Dr. Delong for the prompt evaluation & putting this mama's nerves at ease. The eval was quick but it did not compromise the quality in any shape or form. For those of you in need of a gentle doc, he is THE MAN! 5/5 stars. I honestly didn't expect for the appointment to go so well. Check out was just as fast as check in! Indi was proactive in covering the next scheduled cleaning and the other girls quickly put together a goodie bag. My child left asking when she would be back. Lol. While explaining to her that our next visit would be in 6 months she eagerly responded with wanting to come back "EVERY WEEK"!!! If that doesn't speak volumes, idk what would. Thank you Dr. D Delong & thank you ladies- customer service and patient interaction doesn't get any better than this!

Dr. Toy is an awesome dentist, and lives up perfectly to dr delong's work. Everyone is extremely…read morekind patient caring and professional! Had my wisdom teeth out here and fillings and deep cleanings and all went really well. Dentist took out my wisdom tooth while I was awake and I didn't even realize when it came out. They're all really good at what they do!

I had a great first appointment with them and afterwards I scheduled my next appointment 6 months…read moreout. Then 2 days before my second appointment, I was told that they have to cancel. When I asked why, the admin just said "I don't really know, no one is being scheduled to come in that day." I then had to schedule a month out from that day because that was the first day that was available that worked with my schedule. Then, a day before my new appointment, I get a call saying that they have me scheduled for a general checkup and I'm not scheduled for a cleaning. When asked why, she explained that they do not include a cleaning automatically, and that it needs to be scheduled 6 months out to have an exam and cleaning in the same appointment. I told her I did exactly that, but when the other admin rescheduled me, she did not add the cleaning. I had already moved clients around to make that new appointment time work only to be told that a mistake was made on their end not once, but twice. There wasn't another appointment that worked with my schedule for another 2 months! I do have a hectic schedule with limited availability, but that's why I scheduled 6 months out. Also, both admins I talked to were standoffish and didn't take accountability for the clinic's mistakes. If you value helpful staff and scheduling consistency, go elsewhere.

I went in for the first time 7 months ago and the experience was wonderful, from the dentist to…read morestaff, everyone was welcoming and helpful. However I recently went back in twice and the experience is no longer the same sadly. The staff became more confrontational and seem to don't have a clue of what they're doing. The hygienist is totally rude towards customers with no hello and goodbye and no word of dental care instructions. When asked to be more gentle due to personal health reasons, she essentially told me to let her do her job. I feel humiliated and disrespected after walking out of there today. Will not be back. She also made the front desk call me three times an hour before my appointment to see if I can go in early to accommodate her schedule because she got done with her other appointments early. Zero respect to customer's time. And when I show up on time, she gave me the rude attitude. What a ridiculous service experience.

I recommend Dr Jigna and her professional team for anyone looking for dental care in the bay area…read more She is very patient and takes care of all very well. I have been coming to this practice for the last 4 years for cleaning and my dental needs. She was also able to do last minute appointment for my mom when she was in town and needed urgent care.

Discovered Ark Dental when I had to find a new dentist in SJ after moving away from Palo Alto and I…read moream so very glad I did! 1. The terrific reviews in Yelp, Google, ZocDoc, & more are entirely accurate! It was a breeze to schedule an appointment through ZocDoc and from there it was a continued breeze to both fill out all of my new patient forms online and receive helpful text/email reminders leading up to the event for confirmation. 2. On the day of, I was greeted at a spotless reception desk (plexiglass shields, hands-free sanitizer dispenser) by a Ark team member who talked me through their Covid questionnaire, took my temperature & oximeter (complete with plastic film shield) reading, and led me to patient room. Everything was spotless, patient chair & armrests covered with sanitary plastic film, air purifier running the whole time. Was greeted by Dr. Khetani and her assistant, both of whom were incredibly kind, professional, & gentle throughout the exam and cleaning. 3. The entire appointment, team, office, & support was a delight and I only wish I'd found Ark Dental sooner! Looking forward for to being a longtime patient foe years to come and will be recommending Ark to all of my SJ friends & family!

I became a patient almost two years ago now and it was the best decision I could of made for my…read moreteeth! I no longer fear going to the dentist because the staff and Dr.Lee are wonderful. They're super gentle and easy to talk to- the environment there is always chill and friendly. I've gotten a root canal done, a couple fills, and completed my Invisalign treatment with them. I now feel confident to smile :D Thank you Dr.Lee and staff

Great experience at The Smile Company! Everybody is friendly. Dr. Lee is very knowledgeable,…read moreprofessional, and caring. A special thanks to Claudine, my hygienist--she is gentle, thorough, and always makes the cleaning comfortable. I really appreciate their excellent care and highly recommend them!