I adopted my kitten Tessa from North Bay Animal Services earlier this year. We did foster to adopt,…read morewhich was nice because we experienced what fostering was like, to be connected to a creature and then decide if it was working. Of course, we were in love with her right away, and the day we adopted her officially was a very happy one in my life. I had great communication and support from Mary along the way. She loves the cats deeply, and that reassures me. (Tessa was rescued as a kitten and had a bad respiratory infection, which they took care of with great tenderness and professionalism.) When I have extra time, I like to go to the shelter and visit the animals, and just sit with the cats and visit with the doggos. I also started volunteering there and love the experience of supporting the enrichment of the cats and taking dogs for a nice long run. One dog, it was remarkable, was super excited to go back to the shelter after a very short walk. I thought that was a good sign. I also really appreciate the donation station and love being able to drop stuff off without any hassle. Really appreciate everyone there and all of the work they are doing, volunteers and staff and the community that supports them.

Still Missing Since April 26 - North Bay Animal Services Has My Dog and Won't Give Her Back…read moreMy dog, originally taken in by Sonoma County Humane Society and later transferred to North Bay Animal Services, has been missing since April 26. Her ID tag is A58381636. I have reached out repeatedly to North Bay Animal Services, waited patiently, and even provided clear photos proving she's mine. I also received confirmation from Kerrie, a manager at the Sonoma County Humane Society, that the dog who came in had the same leash and collar I described by name. Despite all of this, I have received no phone call, no email, no explanation--nothing. And now I've learned that my dog is currently being kept in a foster home, while I'm actively trying to get her back. This is heartbreaking, frustrating, and unacceptable. I have done everything I can to prove ownership, and I've been completely ignored. If North Bay Animal Services truly cares about reuniting lost pets with their families, this is not how they should operate. If you're considering trusting them with your pet, or relying on them for help in a crisis, please know what I've been through. I just want my dog back, and I deserve at least a response.

We adopted a kitten from PetPals about 2 months ago. We named him Smidgen but we call him Smidge!…read moreShannon, the founder of PPP really knows cats and has great empathy for them. Smidge was fostered before becoming available for adoption and he is the most relaxed and socialized cat we've ever adopted and gets along great with our other cat, too. Shannon sent me current photos and updated us on upcoming arrivals. If you are thinking about adopting, talk to her.

Skip this place. When a representative of Petaluma Petpals emailed me back and told me that i was…read more"not a good fit" i just wanted to cry because my application was so stellar. I do work during the day but i have so many relatives in my neighborhood and there are a wealth of dog walkers and sitters in the Novato area i thought for sure i would be able to adopt. Nope. Sorry. I informed Petpals that i had to work to pay for dog food and my mortgage but it seems that the magic word is I WORK FROM HOME or I'M RETIRED. This does not seem to be fair to normal people that need to work. The little dog i wanted to adopt would have been the luckiest dog in the county and would have been treated like a little prince had they given him to me. NEXT TIME, do not become prejudice of us normal, working folks, because we have a nice warm place for a loving animal, good food, fun dog walkers and we have a place in our hearts just waiting for you.

We've been trying to find someone our neighbor can surrender her dog to because they neglect…read morehim--tethered outside 24/7 in Sacramento even in 110° heat on white-hot gravel, they don't feed him (so I have to) and he had horrible infections (we had to get him treated at the vet). We sent an email to Lily's days ago asking if they could take him. They didn't respond, and upon calling them, it turned out they hadn't even checked their emails at all. Plus, this place claims to take big breeds (50+ pounds) but apparently this dog is TOO big?! (he's a fit 120 pound, 10 year old senior shepherd/husky mix), so no help there. He needs help NOW as we head into summer, this can't wait! Why would you advertise yourself as a place for large breeds but have an unspoken limit?! So much for that!

Lily's is a unique and amazing senior dog sanctuary! I had the privilege of visiting the gorgeous…read morefacility in the Petaluma countryside today and, wow, was I impressed! The "pups" I met were so sweet and super well cared for! The doggos who get to come here are super lucky since they'll have the best of care and the love of a wonderful staff and volunteers. They have loads of opportunities to play, walk, and be in the fresh country air. Each dog selected to come here is immediately vetted so that any medical issues are taken care of right away (see the happy coned dog in the first picture). Once they are well, they will be acclimated or re-acclimated to trust and be around worthy humans so they can eventually recover from any trauma or sadness. The dogs will eventually get a "forever home" where they will be cherished (see Deanna S review)!

Odessa is one of the real dog saints in our county (we are so lucky to have a group of these). She…read moreworks with most of the other local shelters/rescues in the area to save small dogs of all ages and conditions....as she has space available. I have known Odessa for years and have so much respect for her incredible personal commitment to dog rescue. Most of the dogs 'roam' freely in her house, learning to get along with other dogs and with people. Puppies (and moms) stay in the puppy palace (a charmingly converted and furnished garage space). Rescuing and adopting dogs is very hard and very expensive work, since many dogs who were neglected or abused require a lot of love, medical care, and training. Please take any 'negative' reviews with a big grain of salt. All of us who have to deal with the public understand how unreasonable and uncharitable some people can be. This is a truly extraordinary woman who makes great sacrifices to rescue and place dogs in the best possible homes. It's an uphill battle with so many people allowing their dogs to breed and dumping them on rescue. And with some adopters/lookers who can be disrespectful of the process around placing dogs. Very few of us could do this work day in and day out with no reward other than seeing dogs go to the right guardians. Thank you to everyone who supports and adopts from rescue, saves lives, and appreciates those doing the really hard work. And please consider fostering a little dog if you can. It's a rewarding experience being part of the pipeline to forever homes.

Odessa Gunn and her commitment to animals is nonpareil (no equal or unrivaled in simpler terms)…read more Every animal that is cared for by Little Trooper Ranch is family, not a rescue or anything less. Little Trooper Ranch is an inviting, safe and loving place for all creatures. 5 stars for Odessa and LTR! https://www.littletrooperranch.org/how-you-can-help

Wildlife rescue came out to our home and secured a young skunk who was acting sick and full of…read moreticks. We hope he was nursed back to health. A very professional rescuer and explained her role. Thank You

These people are SPECTACULAR. Taylor, who I am dubbing Yaylor, is a total Rockstar. I had an…read moreinjured possum stuck in my fence. She came out and was so sweet with this poor creature. Talked to it in a calm and reassuring tone and gently put it in the carry case. Instead of looking like it was going to rip her face off, it stayed calm and compliant. Nice work!!!​

We booked a private tour for our family and had a wonderful time! The farm is super peaceful and…read moreall of the animals are incredibly well cared for. We were able to feed lots of animals, including donkeys, emus and ostriches, pigs, horses, goats, and our favorite, guinea pigs. Would absolutely recommend this for all ages (seniors included).

Randomly found this farm on Yelp and decided to take the kids. There was a medical emergency that…read moreday so the tour was different than usual, but we had fun feeding and brushing cows, horses, goats, guinea pigs. My kids had a blast! Pros: - love what they are doing by taking in animals when their owners need help with caring for them - fairly affordable, group tour was $100 - they provided lots of carrots and lettuce for the animals! Cons: - I would have loved learning more about the animals, we were only provided information when we asked questions 1:1 with tour guide.

Clean and excellent customer service! What more can you ask for? Seriosly, I have adopted many pets…read moreover the years from all different organizations. I truly had a fantastic experience at this shelter. The staff including the volunteer that I interacted with were very helpful. I had alot of questions. The environment was organized and the facility was clean. I adopted a super sweet dog. Happy tails!

Most recently we adopted a kitten from here who is the purrrfect member to our family. Before COVID…read moreI volunteered at this shelter as well. The shelter itself is very nice for an animal shelter. It's welcoming with many programs besides just animal adoption. The animals have cozy places to stay while waiting for a home. There's a kitten room where we found our newest family member, catios, dogs runs with heating and AC I believe, it always seems cozy in there. They don't just have dogs, cats and bunnies, they also usually have guinea pigs, rats and other animals like one time there was a rooster. I definitely recommend this animal shelter for adoption, and or volunteering.

We got off to a bit of a slow start with me obsessively reaching out to them since I had already…read morekind of fallen for one of their available pooches. I was feeling like I must be one of those one star folks who had said something wrong in her application, and they were black listing me already. I was pretty deflated. Imagine my delight when I got an email to make an appointment on Friday, and got to head up and meet said dream-pup that same day. We hit it off, so we went to pick up the boss (our other dog), and see what she thought of him. She wasn't impressed, and he was intimidated, but she warmed up to him (defined as "ignored") more quickly than some other dogs she's met. We hung out in the yard for a bit to see how things would unfold, and it went better than we had anticipated. We decided to give it a whirl and bring him home, and are so glad we did. The dogs are totally getting along (after drawing some boundaries at home of course), and starting to play and sleep all cuddled up together. SUCCESS!! Cheryl and Abby were super nice, knowledgeable and helpful. This is a beautiful temporary home for these rescued pups, and the folks working there clearly care so much about them. A million thank yous for helping us add a new little lovebug to the family. Edgar (now Poe) has his forever home!

Any dog that gets to come live at the Big Dog Rescue has hit the jackpot. Although it's not a…read moreforever home, it is a gorgeous sanctuary for dogs to leave the streets and shelter for some decompression in Sonoma County. My dog Cherly was a homeless hound from Oklahoma who lived at the Big Dog Rescue for a year and a half of her life. Cheryl saved my girl and gave her a chance even though no one wanted her as she was one of their long term residents. This peaceful palace is a fully fenced sanctuary. Cheryl (the owner) and staff has put so much love and care into her passions. They dogs she's rehabilitated, the care they receive, they support they get. You have to be one lucky pup to be at the Big Dog. My dog loves coming back to the Big Dog for visits. She's super excited and happy. Cheryl wants to make sure her dogs are going to the home that is the perfect match. She will carefully screen as every rescue should do. I've read some of the 1 star reviews on here. And Cheryl is right, dogs are not ment to spend hours outside. What if it's hot? She is correct and has every right to be concerned where her dogs are placed. If you are not a good fit of she is not comfortable with your household, then I'm sure there is another match out there waiting for you to save them.

Can't say enough about this Hospital! If you have a cat,…read morelook no further. It's a calm, environment, with knowledgeable staff, that genuinely care, and available to assist with your needs. Just picked up my kitty and she's happy! Purrrrrring A first, from any vet, in 12 years!

We have been coming to Petaluma Cat Hospital for the last 14 years with our two kitties, Leo and…read moreRex. I appreciated them so much for their excellent customer service. They would do nice things like leaving special diet cat food on the porch so that I could pick it up after work, and they would add the cost to our next bill. They would also make a point to us that they appreciated that we paid our bills in a timely fashion. Nice. All that has changed. I just got off the phone with them. I was trying to make an appointment for a check up so they could resend Leo's prescription. They found an opening for us for the very next day. Cool. Well, apparently they have a new policy that they need a $50 deposit just to make the appointment. I don't at this moment have $50 to spare but I explained to them that I just deposited a large check and that funds would be available tomorrow. I also reminded them that we have been long time customers and that we have a good record paying our bill and asked them that since this was a new policy and we were all paid up if they could just give me a pass this time and I would bring them cash tomorrow at the appointment. The receptionist put me on hold. The second woman I spoke with said to me, a good customer for 14 years, no. She said she wanted to backup her receptionist rather than accommodating a long time customer. I then told her that she was forcing me to go to another vet and that I would rather stay with them as my cats have been going there almost their whole lives. (They are 18) She then told me, that was fine with her. Over the years we have spent thousands of dollars at PCH. No more. I fired them and now we go to another vet. It didn't have to be that way.

This is a trek for me since I don't live in town but we started going there once we heard they let…read morethe dogs hang out all day outside and only kennel them for meal times and nighttime, vs the place closer to us where they kennel them for the majority of the time. Our dog seems more relaxed and tired when he's stayed here.

After multiple referrals from friends, we took our dog to Two Rock. After his evaluation, he was so…read moreexcited to come back and play. And on pick up our dog was happy, tired, washed and fluffed! So grateful to Sue and team!!