Was very skeptical going to this location given the reviews, but was very impressed. I checked in…read moreon the kiosk as a walk in, and probably waited around 25-30mins. The lady at the desk was kind, and made sure she had all my paperwork, confirmed my check in info. The tech that drew my blood was nice and drew my blood quickly - they usually have a hard time with my veins but she only poked me once! I would come back to this location over the Avondale one any day. Clean nice waiting room and friendly staff!

This is a very questionable place. I waited in the waiting room while my husband got blood work…read moredone. The condition of the waiting room makes me question just how sterile and clean is this place. Walls that needed to be painted, chairs that need replacing, garbage on the floor, stains on the carpet, ripped up carpet. It makes me wonder what is going on here. I would not go this one if you can avoid it.

Excellent service & blood draw. Not covered by our insurance but I'm willing to private pay (very…read moreaffordable) due to the convenience and ease of scheduling. We arrived on a Saturday morning and expected to wait (I've never not had to wait for a blood draw, even with an appointment). Much to my surprise, we were the only ones there. The young lady (sorry I didn't get her name) was informative and helpful in both completing the paperwork and doing the draw. Results were received via email later that SAME DAY! Clean, friendly, fast, easy, affordable! What's not to love?! Keep up the good work! Thank you! [I was just now attempting to schedule an appointment thru Sonora Quest so I could have it covered by insurance and in order for me to be able to take my son and have him not miss school, we have to go at 6:45 a.m.! So, here I am back looking at LabExpress and love it so much I am submitting this review! Knowing how insurance works, I'll probably end up paying MORE to use it, so I'll go back to Labxpress]

Andres is an exceptional phlebotomist. This is the best blood draw service I have ever had, as a 70…read moreyear old with numerous experiences. A friendly place to go.

Drug testing 9-11am only. I would recommend getting an appointment. It's on the 3rd floor straight…read moreright. Tips: The waiting room is wall to wall packed at all times. Prepare for a 1-3 hour wait IN THE LOBBY. Do NOT leave the lobby, lesson learned. I was in the hallway for 5 minutes and apparently missed my name being called and had to wait another two hours. I've never had to hold in my pee for so long. There should be a sign saying to not go into the lobby even when the room is packed.

I went to this location to have routine lab work done. The staff were very extremely nice. It was…read moreclean and quiet. The nurse/technician that did my blood work was nice, personable and fast. I would go back here again.

The front office staff and technicians are phenomenal. I don't suggest messing with calling in. I…read morehad several issues with the number, including whether it went to a central location. The MRIs, the x-rays, and the technicians who handle both are professional and courteous. They explain what's going on and how the testing will proceed. Unfortunately, the doctor who read my MRI scan, I believe, is the dumbest in Arizona. Not sure how this radiologist observed an organ in my body and documented that there were no issues with it when the organ was removed 33 years ago, so either there was a miracle, thank you God, or this doctor is not very good at what he does. The doctor also recommended no further assessment or treatment for a cyst that was observed, which could very well be true. However, if it has not been biopsied or looked at, how can this doctor make that recommendation without knowing my prior scans? I am sure there are other radiologists, but I would not touch this particular one with a 10-foot pole. because of this, I removed two stars.

Absolutely horrible customer service , they are rude , the way they speak to people it's absolutely…read moredisgusting and unacceptable. If they hate being in this industry they need to find another job Patty the ultrasound tech it's the worst . Someone needs to do something in regards how they speak to people .

I would like to thank the staff that helped me on Tuesday morning 10/14/25…read more I was having trouble getting results online.I went to get my lab results. As this facility 4is a drawing station only, I was not able to get. I tried various times online prior to going, to receive results. I was helped to make sure I got on line with steps to do so. After trying steps I had already done at home, a staff member gave me a form to fill out and have results faxed to me. I was so grateful for such great help from the two employees. I understand they are busy, as I work in the medical field also. Thank you for your professionalism and patience in helping me.

Hands down one of the most professional and caring staff I've encountered. This office works…read moreproficiently in a timely manner. Sending a huge thanks to Alexia and Nicholas who went above and beyond for us. Thank you!