I can't say enough about Bay Dental Health and Dr. Antenucci, Donna and also Diane the…read morereceptionist. I had feared the dentist for years and years which lead me to dental problems. Dr. Antenucci and Donna were so compassionate and gentle and very attentive to how how I was feeling. I am very thankful to Bay Dental Health for giving me back my smile

I decided to change my dentist because my last dentist moved and the one that replaced him I was…read morenot fond of. They were professional and pleasant. Personal skills go a long way and help me to decide to continue to come here as well as my family for my dental needs. I gave it a 4 because I do think some things in the office could be updated.

Our child is.a.patient at the Nesconset office, but when my husband had a tooth Crack and we…read morecouldn't get into our own dentist (no longer our dentist!), the team at AM went above and beyond to help us get him the care he needed. They managed to get him into the West Islip location on a Saturday with Dr. Sabrina (adult dentist) who was awesome. When the customer service is as good as the dental caregiver, its a win win!.

I don't have dental insurance for my 8 year old granddaughter. she was having pain. They have a…read moreprogram where you pay a monthly fee and it covers cleanings and exams. She had a cavity and they were an to fit us in when someone canceled. The care and gentle approach is unbelievable. Every staff member is excellent. I highly recommend!

Been coming here for years. Staff is polite. The only thing that is a pain is that they don't do…read morecavity fillings on Saturdays, so juggling schedules between work, and after school activities is hard . For twice a year checkup appointments it's no problem. I can always get a Saturday for that for I always make the next appointment while at the first appointment They should really consider doing cavity work on Saturdays.

A pediatric dentist with a 10-month waitlist for after-school appointments is very frustrating…read more Since most patients are school-aged children, the limited availability during late afternoon hours is unfortunate. It may be worth adjusting office hours to better accommodate the needs of your clientele.

If I could give zero stars, I would. The customer service was unacceptable. They refused to support…read moremy child despite significant medical needs and refused to collaborate with me as the parent. I strongly advise against bringing your children here.

I'm feeling incredibly frustrated right now, and it's hard to put into words just how upsetting…read morethis whole situation has been. I tried to schedule appointments for my three kids at the dentist on Friday, October 11. I called the office, but no one picked up. Then, I received a text from the office's virtual assistant, Sophia, who seemed eager to help. I explained that I wanted to set up three appointments, and Sophia informed me that they had slots available on Monday, October 14, at 12 PM, 12:30 PM, and 5:30 PM. I was relieved and quickly accepted all three appointments, thinking I had everything lined up perfectly. Fast forward to today--Monday, October 14--I walk into the dentist's office with my kids, only to be met with an entirely different reality. The staff informed me that the appointments I scheduled with Sophia weren't for today. They are actually for October 30. I couldn't believe it! It felt like I had just wasted my entire day, trying to juggle my work schedule and personal commitments around these appointments, all for nothing. What made matters worse was the fact that I had rearranged my work hours to accommodate the dentist visit. I could have gone to work today and simply taken another day off later in the week, but instead, I was left feeling like I had made a colossal mistake. The office manager told me that the virtual assistant "Sophia" is something new that they are trying out and they couldn't accommodate my kids today which only added to my frustration. It's one of those moments where you feel like you're putting in all this effort to balance everything in your life--work, kids, appointments--and then something as simple as scheduling a dentist visit turns into a major headache. I left the office feeling disappointed and upset. All I wanted was to ensure my kids got their dental check-ups without throwing my entire week into disarray. I won't be returning to this office. If they can't even get the schedules right, it makes me wonder if they're truly on top of their game when it comes to cleaning my teeth. I mean, scheduling is such a fundamental part of running an office, and if that's falling through the cracks, what does that say about the attention to detail for the actual dental work? It's a bit concerning! I want to feel confident that the people taking care of oral health are organized and reliable, not just winging it when it comes to appointments. It's just hard to shake off that doubt when you're sitting in the chair, thinking, "If they can't manage a simple schedule, how can I trust them with something as important as teeth?" In the end, it's about finding a place where I feel comfortable and assured that I'm getting the best care possible, and right now, that's just not happening here. If there was an option for me to give zero stars, that's what it would be.

Overall, my experiences with the dentists and hygienists have been positive and accommodating. They…read moreoffer payment plans for those without insurance and are willing to fix any issues that may arise, such as my incorrect tooth color.

I'm posting my Google review here as well because I don't like how someone I care about was treated…read morerecently at this place. I no longer go here and am much happier with my new dentist who actually answered my question I had and didn't try to convince me to spend thousands on a procedure I didn't need. Don't trust dr.doogan. Staff is incredibly rude. Went today for doctor's appointment. They acted like everything was a minor inconvenience and got annoyed at every little thing. Dr antonucci is such a kind and wonderful doctor. It'll be a shame to lose him as a dentist. Donna is also incredibly kind. I've known her since I was a child since I was going to the old office location for Dr antonucci. I'll miss seeing her when I come in for my 6-month appointments. Edit- they have now scheduled me for an appointment I DID NOT make for this Monday. Edit for appointment from December - decided to give them another chance. staff is still extremely rude. Dr.Doogan only saw me as a dollar sign and didn't listen when I asked why my back molars hurt when I get a migraine and that my migraines are triggered from lack of sleep. I know my jaw isn't aligned properly and I trust my actual dentist Dr.antenucci about if it doesn't bother me to not spend thousands to fix it. I get he's a dentist and he does need to make a living but maybe listen when a patient is telling you what's wrong. This is why women rarely go to the doctor because we get ignored. He asked what my migraines get triggered by I told him lack of sleep and dr.doogan just ignored what I was saying so he could make me spend thousands on something I didn't need. I had to reschedule my appointment because The hygienist had an emergency. Totally understandable. It happens but what would have been nice is if they told me that I wouldn't be seeing my usual dentist when I rescheduled. The hygienist was really nice. Office manager had called me after my first review and was very condicending and would not let me speak. She spoke over me everytime I tried to answer her question. Going to miss dr.antinucci and Donna

Dr Pham is amazing. She truly cares about her patients. I have already had 3 kids had treatment…read morehere and I am now getting invisalign. She is just as good with kids and with adults! I like it how she takes her time to talk to us and explain everything so we will not be nervous. I have recommended her to many friends and family members and noone has ever regretted getting their treatment from her.

Dr Pham is the best. She is the ultimate combination of science and practicality. Her chairside…read moremanner is bar none. More importantly she treats you as a person and not just a walking set of teeth. Run not walk to Dr Pham if you want the best orthodontic treatment.

SIMPLY THE BEST!!! The office and staff are amazing, and Dr. O'Connell is wonderful. Brought both…read moremy daughters here and could not be happier. Would highly recommend 10x over! Absolutely top notch care from beginning to end.

We had 2 daughters go through their whole treatment course. Needed to go back after 6 months…read more Wanted FULL PRICE. W went somewhere else, they did it for $1800 less and the Orthodontist didn't even know herShop around. They play good cop bad cop. The office manager secretary plays dumb. Dumb like a fox she is. Must be getting a percentage. Felt like we were at PC Richard's where the salesman is insisting on the extended warranty! Buyer beware!!

I've been coming to Grace Dental Smiles since 2018 when the office was under Dr. Cherian, and I…read morealways had great experiences with him and the staff. During COVID I moved away for a bit, but when I returned I found the office is now under new ownership with Dr. Alex. I'm happy to say that the quality of care has stayed just as good. The staff has been friendly and professional, and the office still runs very smoothly. Recently I started Invisalign treatment here after having a not-so-great experience with an orthodontist at another office. Dr. Alex has been very responsive to my questions and took the time to make adjustments based on some concerns I had during the process. That kind of attention and willingness to listen really made a difference. Overall, I've had consistently positive experiences here over the years and would definitely recommend Grace Dental Smiles to anyone looking for a reliable dentist in the West Babylon area

Sadly they don't stand by their work -all about the money - I have plenty of ignored emails to…read moreprove it - actually - 40 emails -spent quite a bit of money on implants and got a bridge that needs to Be replaced within a year but started emails 4 months later regarding issues - chipped and blackish in front with cracks in front teeth chips all over sides -and cracks - would love to resolve

This is the best Dentist on Long Island. The staff is so professional and the location is clean and…read moreDr S is always knowledgeable and friendly and caring and spends the time with you to make sure you feel comfortable. They treat everyone like family here it's just an amazing place to go for any dentist needs . Krista the hygienist. Is so nice and friendly. Number 1 Dentist on Long Island this is a must once to go for your dental needs. Thank you all.

Dr. Ferdman did a great job fixing a couple of my teeth. It was a pain free experience compared to…read moreothers I have visited. He took the time to review the problem areas with me before the procedure and communicated with me through each step of the process. I later called in with an insurance/ billing question and promptly received a call back with helpful answers. Great customer service, honest, professional. Would recommend!

Just moved to the area and was in search for a new dentist! Drove past the office and stopped by…read morewithout an appointment. I was immediately greeted and offered an appointment for the very next day. The office was very clean! I saw Dr. Ferdman and my experience was by far the most pleasant and painless experience that you can have at the dentists office! Dr. Ferdman was super friendly and patient in answering all of my questions. I will definitely be back for my routine checkups! Now if only I can get my boyfriend to come along next time!