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    Aztec Decorative Concrete

    3.8 (12 reviews)
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    Services - Aztec Decorative Concrete

    Masonry/concrete removal

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    Our pavers outside the stamped concrete area.
    Shari S.

    We hired Aztec Concrete to install stamped concrete in our courtyard area at a price of $8,800. Here are the pros and cons so you can judge for yourself: PROS 1. The finished product looks nice, 2. Aztec overcharged us by $300 but to their credit, they admitted this and refunded our money. CONS 1. Severely Damaged our Landscaping- A few days after the concrete was poured, the wisteria plants in our courtyard area rapidly began withering and now large parts are dying (see photos of before and after). These plants were lush, green and maintenance-free for the past 12 years and now, all of the sudden, they are dying (in their growing season, no less, with plenty of sun and rain) so one can only assume that this is connected in some way with the concrete materials and/or installation. When I contacted Aztec's saleslady about our brown dying plants and asked whether the concrete dust could have caused this sudden change, her response was "That is odd, usually landscape plants are not affected by the pigmented color. Take care." As time goes on, there has been plenty of sun and rain since then but our plants continue to wither up and die. If it wasn't the concrete dust, we can only conclude that when they prepped the courtyard area and cleared out existing weeds, they severed the roots of our wisteria plants with their shovels. 2. Dishonest and Possibly Without Insurance- Given the above, we asked for proof of their insurance which as you will see in the photo attached to this review, they publicly promised to do in #1 of their FAQ on their website. Despite asking for this 4 separate times now, they still refuse to provide it. Interestingly, they just updated their website and pulled their FAQ totally off. Good thing for screenshots! 3. Big Mess- By the end of the concrete pour day, the common area walkways and shrubbery surrounding the courtyard were splattered with concrete and dust. Rather than making an effort to clean up after themselves, I had to contact them and ask that they clean it. Their excuse was that our water faucet was in the middle of our courtyard which had wet concrete so they couldn't get to it. Since they poured concrete around the faucet, you'd think they would have noticed this and asked us to get our neighbor's permission to temporarily use her water to hose off the surrounding areas. Her house is 15 feet from ours and her hose would have easily reached this area. FYI- The Aztec saleslady even acknowledged her crew's lack of professionalism in an email to us which said "Re: clean up - I was surprised to see that my crew members did not clean up on Saturday". Saturday was the pour day so any later assertion by her otherwise is disingenuous. 4. Concrete on areas where it shouldn't have been- A number of pavers OUTSIDE our courtyard became covered in gray concrete which we had to ask them to come back and remove. The result was an obvious mottled pink/gray look (see photo) so the workers couldn't have missed seeing it (it is directly outside the courtyard gate where they had to walk to exit the area.) Aztec's saleslady tried to argue that it wasn't their fault and that they don't handle paver repairs. However when we insisted that they come back to return the pavers to their original pink color, their workers admitted that they knew that they got concrete on our pavers but didn't wash it off before it dried because they didn't have access to our water faucet due to the wet concrete. Again, I have to wonder why didn't they ask us to provide for access to our neighbor's water hose rather than leaving our pink pavers covered in gray concrete??

    Aztec was good to work with for the most part but they dropped the ball on one serious issue in my opinion. We were quoted a price to add drainage to our area. All along the time of install I asked repeatedly about drainage as that is a huge issue around Houston. They assured me it was not needed. I would have gladly paid for a French drain system. After completing the patio we immediately got standing water. I called , txt, emailed that I needed drainage. At this point is where I am not happy with service. They offer the French drain so I'm not sure why they won't help me. They keep saying they are not landscapers and telling me about yard swell. Ok I got it but I need help now with a drainage issue the patio you surveyed and installed and said didn't need a system. I asked someone would come over and to my knowledge they never did. I sent pics. So here I am again on a lightly rainy day looking at another giant puddle. Maybe someone will see this and help me and I can amend this rating. I feel like this is their responsibility to their customers especially since it's a service they offer.

    Aztec. After.

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    6 hours ago

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    Thank you! It was pleasure working with you!

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    Home Masters

    Home Masters

    4.0
    (9 reviews)

    Long Post I want to share my personal experience with Home…read moreMasters. I hired them to remove carpet and stain my concrete floors. Their presentation was impressive, and Saad, in particular, was professional and won my confidence. From the start, I believed they would deliver a fantastic job. I already own another home with stained concrete floors, and those are absolutely stunning -- so my expectations were high. Unfortunately, over the next week and a half, Home Masters destroyed my dream of having beautiful stained concrete floors. What should have been an exciting transformation turned into one of the most stressful experiences I've had as a homeowner. Instead of joy, I was left agonizing over what to do next. Could I live with the floors as they were? My heart cried inside every time I looked at them. I was unable to sleep and anxiety and depression pressed in. I had just paid over $7,000, and the results were nowhere near what I had envisioned. Major issues with the project 1) The finish of the floors was not smooth. The floors felt like sandpaper. 2) The color was inconsistent throughout the house. Each room was entirely different. There were large areas in which it looked like someone accidentally "poured out" too much paint and just left it there. As a result, there were random isolated patches of dark brown/black. 3) Home Masters did not have adequate resources (human capital) to get the job done. They made a commitment that they could not fulfill. Home Masters was not able to identify subcontractors who were experts in the field to stain concrete floors. For example, one contractor showed up and started painting the floor with a paint brush. 3) The project was poorly managed and there was little to no communication with me or with the subcontractors. Crews were sometimes late, left early, and left without letting me know they were gone or what time they would return. They just walked off! 4) The project manager, George, frequently said that he was coming to look at the work but did not show up until the end of the project. However, I found the greatest offense was how the project manager talked very negatively about other employees and subcontractors. And, the crew reciprocated with their frustration with George's lack of communication with them. George spoke negatively about Saad and his lack of knowledge regarding how to sale. That was one of the first statements that came out of his mouth-I was shocked! George stated that Saad's father, the owner, was rarely pleased with Saad and considered him a common "problem."George inferred that he and Saad's father did not trust Saad's ability to properly create a quote. He was not shy about expressing how he felt about Saad's proposal (bid) for the job. However from my viewpoint, Saad was committed, authentic, and the only positive exchange I experienced. So, to me George came in as the "handler." George's intent to get more money was obvious as he tried to up-sale the contract with unrealistic costs. All of this was unsettling and totally unprofessional. Now with more context, it is no surprise that Home Masters failed to deliver a high quality product. Unfortunately, I had trusted their polished presentation and believed their promises. The lack of communication from the project manager and the lack of skill and knowledge of the subcontractors left me with high levels of stress and anxiety. I lost sleep and anguished over what to do. The work was so bad. How could I live with this? Crying, praying, and looking for a course to take. I had to hire another contractor to redo the job! I called George after sending him multiple photos of the finished product. I expressed how deeply I felt about the quality of the work. I asked for a refund. His response was, "That is not something I can offer you." I asked for a partial refund. His response was, "That is not something he could offer." George did offer to come to my home and "assess the work" and talk with me about solutions. However, at this point, I no longer had confidence in the company and its ability to properly stain concrete floors. Consequently, it would be impossible to trust another crew from Home Masters to do any more damage. Bottom Line: If you are considering stained concrete floors, please do your research carefully. I can never recommend Home Masters! Don't let a smooth presentation blind you to the importance of proven results, accountability, and transparency. My experience with Home Masters was a costly lesson, and I hope others can avoid the same disappointment.

    Overall I am pleased with a final result as my house looks like a completely different. I have not…read morehad to arrange the amount of work needed, and feel I could have had a better understanding of the scope of it and knowing what questions to ask. As the house is 50+ years old and has not had any major work in the past, something as simple as window replacements causes issues with how new windows and frames fit. There are tacky areas where frames were removed and not completely covered with new ones. Also, I was told 3 coats of paint would be used, but painters only went once around house. (I was constantly taking pictures!) The workers were great! At the end of each day they completely cleaned up and left the yard very neat. They were always courteous and respectful. The project manager was easy to contact and work with. I would use this company again.

    Aztec Decorative Concrete - masonry_concrete - Updated June 2026

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