excellent service, reliable, professional, they do all my equipment repairs and weekly cleaning for…read moreyears, always excellent

I needed a pool pump replaced so I got quotes from multiple companies. Cliff was the only one that…read morewent into depth explaining what I should get and what I shouldn't which made me feel comfortable going with him. When he finished the job, he noticed my gears were old on the pop ups and he replaced that with spare parts he had in the truck. He also removed a few pipes to help me fix a vacuum brush that I had without charging me any extra or asking for anything in return. He went above and beyond, and definitely earned me as a life long customer. I highly recommend Blue Mountain for any pool service you have. You should feel comfortable in knowing he will make sure everything is right with your pool before he leaves.

We hired Trilogy Pools to do our weekly pool service. Their price is great and they do an awesome…read morejob. They send before and after photos, with additional photos of any problems they notice with your equipment. Their technicians and their office staff are professional, friendly, and knowledgeable. I would recommend them wholeheartedly!

The new Mini Pebble looks like the surface of the Moon. Plus They accounted for a $1500 shell work…read moreestimated in every resurfacing estimate. I didn't need it & they didn't subtract it. Here's the verbiage from my contract: Shell Work (If Required) Shell work is not always needed, but may be required once chip-out is completed. Cost: $800-$1,500Does not include a pressure test.The office will contact the customer immediately after chip-out if shell work is required.Shell work pricing is included on every resurfacing estimate as a possible item but may not be needed.

Sophisticated and technically competent…read more Normally you don't call your pool guy Charlie sophisticated unless you're a fluffer, but I'm not fluffing, nor am I lying. Sophisticated pool service Let's bullet point my PhD thesis so that an ADD sorority girl at ASU galleria in a summer NAU internship can fathom 5 layers of pool service sophistication -1- detail minded I need the ppm free chlorine I need to swim STD free Thur/ Fri / Sat I need my dirty ass hot tub germ free by Monday Water chemistry is a science and clean sparkling H2O takes detail mindedness Haoly Poolzzzzz -2- easy to forecast Like all PV residents from Chicago, my backup plan has a backup plan. My plan is to use Haoly Poolzzz Why Reliable -3- sophisticated in detailed service reports While I won't mention octogenarian up a requirement to FedEx me water quality reports, I do read the detailed service reports I can confirm that my chemical engineering UIUC makes me judge Hot Tub Water like a az Diamondbacks GM who used to be a cross Checker Instead of cross checking Tim Tawa's Light Tower Power, I judge hot tub water or and pool water detailed service reports -4- No you cannot eat Carls Junior in my hot tub -5- Ladies Bathing suit and a soap shower with hot soapy water are a requirement It's not a strip and skinny dip situation I have a once per week pool service not a 5x per day And ladies, no glass beer bottles. Shotgun the beer Sophisticated

How do you spell "Amazing"? H-A-O-L-Y Pools!…read more From the jump, Haoly Pools blew me away. Let's talk communication: splendid. Everything was explained, and the plan was laid out with zero confusion. I knew exactly what to expect and when. Then came the price--hands down, the best quote I received anywhere. But here's the real kicker: when you deal with Haoly Pools, you're treated like family right out of the gate. The response time? Lightning fast. And all of this happened before they even touched my pool. These guys go above and beyond to give you the best pool service experience ever. My pool is now crystal clean, the maintenance is cost-efficient, and the service is worth every penny. I have a blow-up above-ground pool and spa, but they treated me, my pool, and my time like I had an Olympic pool and a luxury master spa. If you're looking to keep your above-ground pool and hot tub in top shape for years to come, get with Kole and Charles at Haoly Pools! PS: This company reminded me what real, good customer service looks like, and I feel proud to be part of the Haoly family

Everything! Cleaning, flushing, light repair, always on time, courtesy! Pool looks amazing, always…read moresparkling!

We love Pool Folks! Everyone is so nice and they truly go above and beyond. Our pool always looks…read moregreat! And when we do have issues or questions everyone is super helpful.

The tech that's been cleaning and maintaining my pool has regularly shirked on some duties. I've…read moreemailed the company several times, and they are quick to respond and had the tech return to remedy the situation. But it's poor tech service that I'm concerned about. I may be searching for a different company. The company responded with a remedy going forward. I hope for better service in the future. I adjusted the rating back to 5 stars for great communication.

Beware!!! Had brilliant pools treat a rust stain in our pool his tech showed up sprinkled a tiny…read moreamount of vitamin c over the edge of the pool. Not even over the rust spots. When he left I went to check it out. There was a dead bird floating right over the area he sprinkled the powder. He was still sitting in his truck, so I asked him if he saw the dead bird and he said yes and shrugged his shoulders, then just went about his business. I wasn't too thrilled, but ended up letting that slide. Three months later service tech emptied filter basket on our pump and didn't ensure the pump was primed after putting the lid back on and starting the pump. 30 minutes after he left the pump was burnt up and destroyed. Philip refuses to take any responsibility for his technicians. Barry won't answer calls or texts. Their scape goat is the lid or gasket was warped but never mentioned any such thing after 3 months of service. On top of that I had turf installed around the pool and where they set their brush down theres now white build up all over the turf from the water running off the brush. I'll amend my review if someone reaches out to resolve this issue. But I wouldn't recommend this company if your looking for a pool service in the Glendale, Peoria area do yourself a favor and pass over this one.

Prompt, attentive and responsive to all my pool servicing and repair needs. Hire them with…read moreconfidence. A++

I hired this company for almost two years. They were great, until they completely screwed us over…read more My new tenants informed me that the pool had algae and was really dirty. I didn't understand why because we had weekly pool service. I reached out to try to understand what was going on. Tara (customer service contact) then told me that they had not been able to access my backyard due to the lock code changing. This conversation happened one day ago (Sept 21st). Our lock code changed in May! I went to my ring cameras and service had not been completed since September. Unfortunately, this was as far back as my ring camera allows me to see. Unfortunately, I can only prove that the service I was being billed for was not completed for 8 weeks. This probably went on for much longer. They claim to have sent me an email on Sept 19th (which at this point I don't even care to go find), but never picked up the phone to try to contact me or fix the issue. When I called to ask them to fix the issue, they tried to charge me for extra chemicals and the extra service to rebalance the pool. Charge me more for a service I had been billed for but had not been complete?!?! They said it was my fault for not informing them of the code. Yet, it was okay for them to keep showing up to a locked code week after week without picking up the phone to call me or text me. They said they had to pay their techs for each visit and that's why they would not grant me any service without additional payment. I also paid for filter cleaning service that the manager said had not been completed due to lack of access... again, there was no phone call for them to try to resolve the issue. Had I not reached out, they would have kept charging and just showing up to a locked gate. This is an awful business practice! They lose a customer over fixing a small issue. I would not recommend this service to out of state owners, STR owners or anyone who is not at the property daily to confirm service completion.

Jeff came in clutch on a Saturday and installed a new water valve at my property. Extremely fair…read moreprice and got it done fast and did a great job. Thank you!

Jeff was extremely thorough and showed me everything I needed to know about the system.read more

We have a 19000 gallon pool and we tried to get this pool clear. Had Cory and Brett come out and…read morelook at this and they diagnosed the issue right away. I thought it was going to be a singular issue and it turns out it was a few things that had been neglected since we purchased the house. They are super honest and will guide you through the process and letting you make the decision on how you would like to handle the problem. They constantly check back and visited several times to make sure things were going according to plan. They are relentless in making sure the end result met your expectations. It's very rare that you come across honest trades people but I would recommend them to anyone.

Cory & Brett and their team are experienced pros, but even better, tell you the truth like a close…read morefriend would. No BS, no selling. They talk to you like a doctor - asking questions to understand what you really have going on. They diagnosed our problem that caused ongoing algae problems this summer, and quickly did some repair and maintenance, including replacing the sand in our filter, and emptying, cleaning and refilling the pool. Gave me some great advice, as well. Great work, great guys, knowledgeable and fair price. We have an older (1977) 30K gallon pool with side spa, with two pumps, a bubbler and gas heat. Northeast Scottsdale.