1. Azura Memory Care - Manitowoc

    1. Azura Memory Care - Manitowoc

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    Manitowoc, WI

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    Azura Memory Care - Manitowoc

    4.0 (1 review)
    Open Open 24 hours

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    12 years ago

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    Heartwood Homes Senior Living

    Heartwood Homes Senior Living

    5.0(8 reviews)
    37.8 mi

    We serve as guardians for an 86-year-old gentleman with increasing dementia who has lived at…read moreHeartwood Senior Living, a family-run assisted living facility, for the past two years, and we could not be happier with the care he receives. From the moment he arrived, the Heartwood owners and staff welcomed him as part of their family. We observe that they treat every resident with kindness, patience, dignity, and respect, and it is obvious that they genuinely care about the people who live here. Knowing that he is safe, comfortable, and well cared for gives us tremendous peace of mind. Heartwood is always clean, attractive, and inviting. Residents have access to several comfortable TV lounges with cozy furniture where they can visit family, relax, socialize, enjoy their favorite programs or nap. The beautiful outdoor garden is another wonderful feature, providing a peaceful place to walk, enjoy nature, or simply sit and visit with friends and family. They also have an adjacent facility for more advanced memory care when our ward needs it. What impresses us most is the personal attention each resident receives. The staff is attentive, compassionate, and responsive, and they do an excellent job communicating with families. Over the past two years, we have consistently seen a level of care that goes above and beyond our expectations. We are extremely grateful for everything Heartwood has done for our ward and would highly recommend it to anyone looking for a warm, caring, family-oriented assisted living home for a loved one.

    The absolute best facility for memory care! The staff cares about each resident incredibly…read more Management, including Lexie and Brianna, is fully involved in making sure the residents are having their needs met and doing what is necessary for their care. As of course, so are the owners, Jason and Lynn. I could not recommended a better place for your family member!

    New Perspective Howard

    New Perspective Howard

    2.3(3 reviews)
    36.0 mi
    Pet friendly
    Walk-ins welcome

    Visited my aunt there. Everyone was so nice and very efficient. Beautiful facility and lovely…read moregrounds.

    Worst memory care leadership, manager is very vengeful and miserable with poor team player skills…read moreand has been reported numerous times but yet no change, if you are not a favorite of hers you are bound to get fired, people are hired out of being desperate, short staffed on some days, when there is enough staff in the whole building due to memory care manager being incompetent when it comes to scheduling, VERY HIGH TURNOVER, they will sweet talk you at their own benefit but once they've replaced you they'll throw you to the curb like you never broke your back for them, NO RECOGNITION or potential on moving up due to poor leadership (specifically memory care manager) all attention is focused on memory care leader who is a poor leader as said by 97% of the entire building including family members and other leaders, still no Director of Wellness, memory care manager is not an RN due to not being capable of passing NCLEX-RN exam but claims to be an RN during orientation, should have been fired a long time ago, executive director is too nice, therefore has no back bone to make own actual decisions, place will eventually go out of business due to this matter, on calls are not caregivers making them not ever want to do their job as the on call, caregivers are treated like dirt, very minimal training due to not enough scheduled staff, lots of lack of communication, no shift differentials, low pay for all the stress that is caused on top of responsibilities that are expected, raises are given on a year basis only being a few cents as if it's a department store, list can keep going but would never end, DO NOT WORK HERE AND ABORT MISSION BY ALL MEANS IF LOOKING INTO IT, If could give -5 stars I would.

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    Azura Memory Care - Manitowoc - retirement_homes - Updated September 2026

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