I'd love to be writing a glowing review, because it seems like Cheify, the owner, is a great guy, very friendly and personable. Alas, calling the work they did half-assed is an insult to people who only have half an ass. Slipshod, shoddy, indifferent, incomplete - these are the words that best describe their "efforts." To start - the good: Chiefy came to our house, took a look at our trailer (which had been sitting for five years) and said we had a hole in the roof from a fallen branch and he said it would cost about $2,000 - $2,500 to fix. Reader, it did not - it ended up costing $3,000, or as he put it "Just what I said it would cost." Ummm, what?? We explained we were going full time and wanted EVERYTHING checked out COMPLETELY because again, we were going to be living in this thing and repairs would be exponentially more difficult on the road. He said he'd test "all the systems," and we felt really confident that we were in good hands. In the end, he fixed the roof, installed new tires and wheel bearings, and flushed the winterization crap out of the system. So much for the good. When we got the trailer back, five days before we had to leave, we looked things over and immediately discovered the awning wouldn't open. When we called, he said that "his guys" had opened it a little to get to the roof part. What's really interesting about this is that "his guys" also took the time to replace the pine needles that had been caught in the awning brackets, as seen in the photo. We really appreciated that they took the time to make it look like nothing had been done with the awning when in fact - oh, wait, yeah, nothing was done with the awning. Another thing we'd told him about were the stabilizer jacks. The rear set was having trouble extending and may have been bent. We said we wanted those checked and replaced if needed. His response "his guys" said they went up and down fine. Well, they must have the magic touch because no one since has been able to get them to go ALL THE WAY down. Maybe "his guys" partly extended them and called it all good? Next up - the runaway trailer brake actuator cable was frayed to the point of failure (again, see pictures). Apparently checking this is not a part of "checking all the systems." Side note - "his guys" left the light on the tongue jack on, killing the brand new batteries and necessitating a jump before we could even hitch the trailer up, so we know they were at least in the vicinity of the cable at some point in time. On to the AC - apparently another system that's not a part of the systems that get checked - it is continually short cycling and needs a tune up, per the other RV tech we spoke with to fix the issue, who explained the problem was that the coils needed to be cleaned. Next, the slide outs - the larger of the two squeaks badly when extending and retracting. Maybe it just needs some lube (which we bought) or maybe it's something more, like some misalignment? Who knows - apparently the slideouts are not one of the "systems" tested. Finally, a minor issue - the grey and black tanks were supposedly flushed as part of the whole de-winterizing. When we connected the sewer hose at the first RV park (after using the bathroom a couple of times), we discovered - surprise! - they didn't shut the valve, so some lovely raw sewage dumped out. All this is particularly frustrating since we talked to him quite a bit about how we were going full-time, and one would expect that a mechanic, knowing that, would be particularly thorough. This was clearly not the case. Also, while "all systems" were supposedly checked, we never got a checklist or anything like you get for an auto inspection detailing what was done and what needed to be fixed. We just got a bill for the work that was done, and faulty assurances that everything had been checked. Like I said, he seems like a great guy, and I find it hard to believe he is lying deliberately. Maybe "his guys" are telling him things that aren't true, but without any kind of checklist and accountability, we'll never know. If you have a specific issue that needs to be fixed, the work that was done seems high quality, and he had pictures that they took during the process. For general tune ups and inspections though, I would definitely go somewhere else. Caveat emptor. TL;DR - We asked for the trailer to be THOROUGHLY checked because we're going to be living in it for a year. We got adequate work on some of the things we specifically asked about. We cannot say anything beyond that was actually checked, despite claims to the contrary, because we are continually discovering problems that would have been caught by a real inspection. EDIT - Both of the small exhaust fans in the bedroom and bathroom are also not working. read more

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Chiefly is great to work with! Straight shooting and has always fixed whatever my camper needs

We bought our camper from B&B and not only did they work with us on our budget they stored it for the winter and delivered it for us in the Spring. They went above and beyond...I can tell you I would shop here again over ANY large dealers. Thanks Guys! read more

Chieffy has been a great resource for my wife and I as we are in our RV 6-9 months a year. He has always been very conscientious in making repairs and has called when finding things we need, but also letting me know when something I thought might need to be done does not need to be done. I would give him high marks cause he has kept us on the road!! read more

B & B Campers & Rvs - RV Dealers Near Me - Newport, New Hampshire

Great service Quick response Awesome people We purchased a 2019 highland ridge 5th wheel from B&B and it was a great experience. We had a pinhole leak in the water heater, they came to the campground and removed it, fixed the hole and reinstalled the water heater,no issues We ran into some issues as far as time,and had the camper towed to b&b ,where they are storing it until the are able to put our hitch in the truck to tow it. Which will be a lot quicker than expected. All around super friendly,super reliable and good prices Most definitely recommend this company for anyone who is in need of a camper,or repair,or storing their camper. read more

I visited yesterday after recently buying a tiny house. Chieffy was very busy but took some time to stop and answer my questions about what kind of power cord I needed (it's set up like an RV). As I'm clueless about electrical workings I really appreciated his help! Very knowledgeable! read more

This company gave us a quote for $300 on a minor and optional repair, which then ended up charging us over $1000 for in the end. Attached is the bill for the repair to a hose that had a very slow leak when we fuel up the 23 year old RV that we just purchased. It was an optional repair because it really had no functional affect on how the camper worked, and with it being 23 years old, we weren't looking for perfection! We had gotten 2 other quotes for $700 and $800 that we didn't think were worth paying to fix it. But B&B quoted us $300 after driving the RV down to their shop so that they could get a good look at the situation and give an accurate quote. At first we were impressed, as we were working with the owner who got right down under the RV and started poking around. He said it was a simple fix and shouldn't be more than a few hundred dollars. We told him that was great and that the other shops had said they would need to drop out the black water tank to get to the hose. He said he wouldn't need to do that. So we left it. A few days later he called and said that he actually was going to have to drop the black water tank, so he was expecting it to be about $750. We weren't exactly happy, because we didn't think the fix was worth it, but we figured that since it was in the ball park of the other quotes and he'd already started on it, we'd bite the bullet and just get it fixed. When he called a few days later to let us know that we could pick it up and it was going to cost us just over $1000, I was floored! We'd bought the RV a few weeks before with everything working for $1500! First off, we had driven over an hour to bring the RV to him so that he could give us an accurate quote. How anyone could claim to be an expert on RV repairs and not know the difference between a $300 repair and an $1000 repair, even after I'd told him what the other shops had said, is a mystery to me. Second, he charged us 40% more to do the repair than the other shops had quoted us. The other two shops were less than 10 minutes away from our house and we'd worked with Both of them multiple times for our truck and Subaru. They had always come in within 10% of their quote. I regret straying from them, thinking that this place might be better since it specialized in RV. I think they just use that specialization to over charge their customers. Third, they were replacing a $35 hose with $960 in labor, I thought the least they could have done is worked with us to give us a little bit of a break since they weren't losing anything on the purchase of replacement parts, and it was their mistake for SEVERELY underquoting and not telling us about it to give us an option to Not have the repair done. Even if they had given us $50 or $100 off at least it would have shown that they were trying to do the right thing; or allowed us to break up the bill into payments considering we were not expecting such a large bill. But they were not, indicating they were purely out to squeeze every penny out of us. I don't write a ton of reviews, but I feel that people really should know when they are working with a bad company. I hate to think of what they would do if we had a *real repair*. Charging us an exorbitant amount for a fix that is clearly optional and not affecting the function of a 23 year old RV, without telling us, is a Swindle/Con/Bait and Switch, whatever you want to call it, if I've ever seen one. I am totally disgusted. read more

B & B Campers & Rvs - RV Dealers Near Me - Newport, New Hampshire

I am visiting New Hampshire for the summer. Chieffy has been awesome helping me get the right parts for my camper. Even with his service guy out for a bit he has helped me get the right parts and fix it myself. He is very pleasant and patient!! Glad one of the locals put me onto this place!! read more

Could not have been more helpful as I sold my RV. Even came to my home over 20 miles away to help get all my "RV stuff" loaded, as some of it (Blue Ox hitch, etc.) was too heavy for me to handle. I am forever thankful. Very, very nice guy running this place. read more

After taking our 2015 camper to another well known dealership and them having it for the WHOLE winter (Oct.-Feb), no one else was able to "find and fix" the electrical problems this brand new camper came with (No the manufacturer and dealership would not stand behind the warranty). We took it to B & B and they had it fixed AND winterized within a week!! We were given an estimate for the repairs and it actually turned out to be less!! I know that no business can make everyone happy, all of the time, but I have to say that I have NO complaints! I'm can't wait to use my camper without fear of it burning down w/us in it!! read more

This is a top of the line operation. They do great work and don't over charge the way most RV rapair places do (in my experience). I would feel comfortable getting any repair I needed done here. read more

I ordered a bathroom sink from this business, even after reading the previous reviews, because the gentleman doing my remodel had already told them what I needed. When I called on a Thursday to inquire if it had arrived I said that I would have to wait a day to pick it up as I didn't have a vehicle that day. I was told it had to be before 5:00 or I'd have to wait till Monday! I asked if it would work as an undermount or only as a drop in. I was told that it wouldn't because the laminate would have an unfinished edge. When I informed the man that I would be using solid surface instead of laminate, he seemed confused. I asked if it would be possible to get one that WOULD work as an undermount if this one wouldn't. He rudely replied that he would not order anything for me if I didn't take this one, and that he was only making $5 off this sink and that he didn't need to hear my life story! This was the worst retail rudeness I have ever experienced and I would highly recommend avoiding this place at all cost! Go ANYWHERE but B&B! read more