SCORE! Happy, polite phone operator as well as repairman Don…read more We knew we used our fireplace A LOT, but a week without it, made us appreciate Barnett's House of Fireplaces ~ (insider info, he was able to remove something [gooey] a g'child stuck to the glass through the grate over a year ago)

It's hard to find a business that really cares for their customers. This place does and we will…read moresupport them as well.

Excellent service and parts availability at reasonable prices. Great people to deal with.read more

Way, waaaaaaay over priced! Charges shipping & handling on orders on top of his price, so he's…read moreoverpriced compared to the competition. Try Scott's Equipment on Lynnwood Rd in Galesburg for products at close to half price. If Kaser's keeps these pricing practices up, he won't be in business too much longer.

Great staff at Sears in Burlington! Friendly and Knowledgeable! Will shop there again!read more

We just had the best customer service experience with Cody DeBoe at The Great Escape! What a…read morepleasure it was to work with him on our purchase!! He was professional, knowledgeable, kind, patient and so helpful with us while we went back and forth on our purchase trying to decide on what we really wanted, he helped us in every step of the way to make sure we got exactly what we would be happy with. The Great Escape is lucky to have Cody as an employee! Thanks again, Cody!

The delivery men Bill and Billy were excellent, hard working, extremely knowledgeable and even went…read moreabove and beyond to complete their profession. I highly recommend them for delivery

Noah and Coby were at our home recently and did a thorough job inspecting our gas fireplace,…read morecleaning the glass front and adjusting the power switch/remote. They were on time, friendly and professional. We have done business with Country Hearth & Home for many years and strongly recommend them. They are knowledgeable and do great work! Joel G

Noah and Coby showed up right on time and quickly determined that the chimney for my wood burning…read morefireplace did not need cleaning. They then proceeded to clean the glass on a gas fireplace I have and fixed the power switch for the fireplace. They were in and out in less than a half hour and charged a very reasonable fee for the work.

Was told by my repairman to go to Hamptons for a new washer. Was told to ask for Steve, but when I…read moregot there, he was busy with another customer. A very nice lady named Carmen helped me and she ran spec sheets for me and even took me into the back area to see a sample of the washer I wanted. She was great! Steve took over for the sales and I even ended up getting a frig, too. Both pieces got delivered the very next day! The delivery men were (another) Steve and Charles and they were respectful and thorough. My whole experience with Hamptons was AMAZING!

We are in the market for a bathroom upgrade the lady help us in deciding what style and color for…read moreour vanity and the counter top reasonably price We appreciate the time and held fulness that she spent with us