I am new to southern Arizona and appreciate so much the Bisbee Ace Hardware folks. Everyone is…read morereally helpful and knowledgeable and pricing is relatively decent. They are also really nice.

Wonderful clerks and salespeople that will help you find anything you need or are looking for!read more

Well-stocked with helpful employees. location is also convenient. Good home-town business!read more

This is a well maintained and organized ACE with many employees. You'd me hard pressed to turn…read morearound without help at hand. I give them four stars rather than five because of minimal electronic cables and no work clothing other than gloves.

this is a clean old fashion store. supplies they have are totally unlimited. so so many. neatly…read moredisplayed. customer service is always ready to help. I feel like I have stepped back in time when I go to the store. just wander around and look. as I stated everything is displayed so neatly. pricing is clear. Angel is a great man and manager Julie is awesome!

Great staff, very helpful and informative. If you need lumber in Benson, this is the place to go.read more

Needed to make some keys, so we stopped at home Depot and two young man seem us trying to figure…read moreout how to make them . So they stopped to help us and made the keys for us. They were so nice

Excellent service the Larry the mgr I believe came and made everything right so I didn't have to…read morewait to do my chores !! 5 service !

There is a most enchanting bee and butterfly garden. Great photo opportunities, and some gorgeous…read moreflowers!

Horrible customer service. Management is nasty. Charged $50 plus for 2 pallets. Went back for…read morerefund in 2 weeks with no receipt but the cashier lady found my invoice with the charges and I still could not get my money back. Now days $50 are needed. I will recommend to buy everything you can in AP not to this blood sucker place. God have mercy on people like these.

Inventory sometimes seems missing, and garden plants not well taken care if. Prices are…read morecompetitive and slightly higher than in larger communities than in Sierra Vista, AZ.

While shopping in the stores is great, NEVER get one of their credit cards. I purchased a 670…read moredollar washer for my mother in law 3 months ago. I made payments May 6, 22 and 27. I made June 1 and June 10th, I made the last payments July 1st and July 31 to close out the account and these morons decided it was a good idea to charge me 30.00 for a late fee and then 2.34 in interest on that 30 bucks. Congrats LOWES you lost a dedicated customer to Home Depot for that one and it will be a cold day in hell before I pay you that $32.34. Way to trash your credibility and ruin your brand!

They're always always nice and eager to help you....they also have a great selection of anything…read moreyou need at a great price too!

Friendly and knowledgeable staff. Great selection of nuts and bolts at decent prices, especially…read morestainless. Minor quibble: Website/search function could use some work.

Large selection of guns and ammo at great prices. Support staff at the gun counter are very nice…read moreand use tablets to complete gun purchases. Cut down on your wait time by using your concealed , carry permit.

So I went into the store once again. Told them the web site shows you have them. (223 Reloading…read moreDie) Was told if not on the shelf we don't have them. so, I came home on I was able to get back online to the web site to order. It did not show the plastic case so not sure if it came with one or not. I called the store and ask. I was told yes it comes with the storage case. Went back on the web to order and then it happen again. I am BANNED. I called the Sierra Vista store again. Told them what happen, and I would like them to order it for me. I was told that can't order anything. The store only gets what they (Corporate) send them. So much for shopping locally. I had to pay $3.00 more and got it off AMAZON Prime. Will be here Wed. No shipping.

Recommend: Yes for a SMALL Ace Hardware filled with caring Staff. Beware of the most atrocious…read moreparking lot I've seen since the 70's. And I mean atroooooocious parking! We've all been to many AH stores so the point here is that you'll walk in to an extremely if not ultra cramped store, IF you can snag one of the 7 parking spots?? It begs a serious business question, why on earth would you put an AH 'here'?? Okay, THAT being said, when you look at HOW the store is ran, I've stepped in here numerous times prior to this review and always, and I mean ALWAYS am greeted, and addressed if not numerous times if I can be helped to find anything, from almost every employee you bump into. I very MUCH appreciate that!! The store is extremely limited in stock variables when considering the other extremely large stores here in Tucson but the hospitality is top notch, IMO. Honestly, the store needs to be placed elsewhere since it's right downtown and really could bring in SO MUCH more business if repositioned, but again, that parking lot.... LOL. Anyways, great little store for sure, if you can get a parking spot. ;-)

I love an Ace shop and this one was great for what I was looking for and a few missing items for…read morethe kitchen. Certain things were definitely cheaper and other things that were clearly $1 cheaper. Things like soaps and cleaning g supplies cost more than a Target. I loved that they even had some Art Supplies here like puffy pains, acrylic paints, water colors and brushes. There were people by the door and every couple aisles or so for help.

Customer service was excellent. We were in the store less than 5 minutes, couldn't find what we…read moreneeded, about to leave when an associate asked if we needed help. He assisted promptly to exactly what we were looking for!

I buy all my Stihl equipment here and get my equipment serviced here In store best ace in town…read moreevery time I walk through the door I get greeted and asked if I need any help finding anything and when I'm shopping the associates will walk by and ask if I'm finding everything ok love this ace great location and employees! Always get discount coupons and rewards. This ace is the place haha