Got into an accident and had my repairs done at Puz's since it's so close to home. About 6 months…read morelater, washed my car for the first time and the clear coat left peel spots only on the fenders/bumpers that they replaced. I've had this car for 7 years and didn't do anything different. I feel like they charge a boatload and claim manufactures products were used, but instead used cheap stuff to repair my car.

Puz's offered excellent service. I called them after my car was side-swiped and I needed to have 2…read moredoors replaced because of their wonderful reputation in the community. They called me to update me on the car's status, were easy to reach via phone, gave very clear information about what they were doing, and were very empathetic to my situation. It was also so nice to go to a place that was not a chain but a local business that did intentional work on my car. My car doors look perfect and everything has been running smoothly. Highly, highly recommend them!

Five star for me, very hospital and knowledgeable. I recommend this car service company to anyone…read morewho may need help with body work. FIVE STAR

I took my 1968 mustang to Iron Hill Auto body for a repair on a fender. During my visit, other…read moreareas were brought to my attention as places that could be fixed during the repair. I gave the shop some latitude on the repairs and not only did the car look great, the doors and hood were aligned better than when I got the car in 1986. They did a great job and would highly recommend this shop.

I had a deer strike that damaged the whole passenger side of my car and hood and side mirror. Mike,…read morethe owner, who makes it a point to remember past customers, took care of me from the very start. He had his man bend the fender away from the wheel so I could still drive the car while waiting for an appointment. This was very helpful. I thought I should have tipped the fellow, buy a handshake was all that was expected. The car was fixed and everything about the accident was undetectable. The attention to detail is unsurpassed at Rinehimer's Body Shop. The whole team treated me with respect and kindness. I would recommend Rinehimer Body Shop with with full confidence.

My car was hit by a deer right before Thanksgiving, my insurance company gave me a list of body…read moreshops to go to. I googled them all and Rinehimers reviews looked decent so I went there and all I can say is WOW!!! They did an amazing job on my car! Not only did they fix it but they shined it up inside and out!! Thank you so much Rinehimer's!!! I will be shouting out the great service I received and the awesome body work!

Unfortunately I had to use this body shop twice this year…read more The first accident was not my fault and as the other driver was also a Geico customer and clearly at fault, everything was covered. Caliber and Geico worked seamlessly together to keep me happy and informed until my car was ready. My car was completed so it looked like new. Rental car was picked up and dropped off at the shop, so one stop shopping. Very happy. Jump ahead 6 months I traded my Subaru in for a new one. With only a couple of thousand miles on the new car, I made a careless mistake and was in a minor accident that I had at least partial fault for, when i contacted Geico, I was told i could go to any body shop to have my car repaired. Why go anywhere else! A new bumper and my baby looked as good as the day I drove her off the lot. same quality service, same interaction between the insurance co/rental co/ and body shop. I really do hope I have no need for a body shop in the future, but if I do, I know where i will be going!

I hit a deer and my insurance recommended them. I see why. Their service was excellent. They…read morekept me informed each step of the way. They volunteered to tow it to another branch who could fix it faster, and dealt directly with my insurance company making it very easy on me. I highly recommend them!

Bodyworks went above and beyond to get the work done in a day and a half at a very reasonable…read moreprice. My truck looks great, and Harry and Harrison are really good people. I highly recommend Bodyworks.

Harry fixed the bumper on our car after a minor accident. Other shops told me that the entire…read morebumper needed to be replaced, but Harry somehow repaired the damage without the expense of buying a whole new fender unit. The job was done in record time, and the price was one-third that of estimates I got from other shops. I highly recommend Harry and Bodyworks in Newark, DE. Kevin and Martha S.

Took my truck in for very minor body work on hood for small area of filler that needed replaced and…read morefor a full top of the line paint job. I paid an extra $550 for a surface reconditioning package that includes sanding the truck body not just a scuff. I also paid an extra $299 for a sealer coat sprayed on entire body before painting it. Total cost for above work and painting the truck bed cap at $550 was $3854.92 I received call truck was ready for pick on Friday so I let them know I will pick up Saturday. I had a ride drop me off Saturday morning to pick it up. When the counter person asked me your picking up your truck? The caps not on it yet and not washed. I told the lady on Friday I was picking up and said the cap will be installed and cleaned. Luckily Eric helped me install the cap but truck was so dusty you could not tell of any bad imperfections. After home and cleaned it up I noticed the bumper was never removed to paint behind that I paid extra for, the tailgate was never sanded still had uneven areas, you could see old painted pin strip lines under new paint along with several other areas you can see were never sanded before painting after paying the extra $550 for the surface reconditioning.(only scuff job ?) After stopping in twice and several phone calls (even talked with the owner) about what they are going to do no reply has been made. The only thing she said when I did talk with her was bring it in we will remove the bumper now and spot paint it but nothing about the no sanding they forgot to do or the call back promise a week ago on resolving the problems. Why take it back for something that should have been completed the first time and I don't trust them now to work on it or do it correctly. As I have read a few reviews now with similar problems I would advise you DO NOT take your vehicle here unless you only want a subpar job. You DO NOT get what you paid for and really at this point not sure of the quality of paint material used. I asked for the best and told ppg delton was being used but pretty sure now it was cheap paint and probably won't last. I hate to give bad review but I hate even more when a company rips you off of your hard earned money and does not do work you paid for or reply back to solve the problems. Hopefully something happens to change my mind about them but now feel that 5 year warranty is probably worthless as well. I will seek advice on what can be done moving forward.

I am writing to formally express my dissatisfaction with the service I received at this Maaco…read morelocation. I have been a loyal customer for over 20 years, which makes this experience especially disappointing. I entrusted my vehicle to this shop with the expectation that the work would be completed properly and professionally. Unfortunately, the issues I experienced have not been resolved. I dropped my car off for service on August 10. On August 12, Eric contacted me and advised that the clear coat was not to his satisfaction and that the vehicle would need to remain at the shop until Friday. I picked up my vehicle on August 14 around noon and returned home at approximately 1:09 p.m. Shortly afterward, while cleaning my vehicle, I noticed extreme overspray on multiple areas, including the rims, bottom door panel, windows, driver-side rear door handle, and the area around the windows. I immediately contacted Maaco and spoke with Ty'jay (my apologies if I didn't spell her name correctly), who assured me that the issue could be corrected and instructed me to bring the vehicle back on Monday. On August 17 at 7:58 a.m., I returned my car to Maaco in good faith, expecting the overspray issues to be properly addressed. Later that day, at approximately 3:14 p.m., I received a call stating that my vehicle was ready for pickup. When my friend and I arrived around 4:20 p.m., the vehicle was not ready, and I had to wait more than 30 minutes. Once Eric brought the car around, I immediately noticed that the bottom door panel and rims still had not been corrected. In addition, the driver-side rear door handle appeared to have been damaged, with paint stripped from the area, and there was white residue between the front driver-side panel. These conditions were unacceptable and did not reflect that the vehicle had been properly repaired. On August 18, I spoke with Ty'jay again, and the proposed resolution was for me to bring the vehicle back once more so Maaco could attempt to fix the problem. However, that is not an acceptable resolution at this point. I returned the vehicle on August 17 specifically so these issues could be corrected, yet the problems remain and additional damage appears to have occurred. I am no longer comfortable leaving my car with this shop again.