This hardware store saved my day!!! Thank you so much Dick for helping me not only pick the right…read moretool I needed but also swap out the piece in my equipment. It didn't take long but it was a tedious task and he probably saw my anxiety and did not leaving me hanging!!!!! Thank you times a million. I do not live in this state but if I'm ever in the area for work I will patronize you guys when I can. Make sure you say hi to Nelly when you visit.

We love the convenience of having this place in cycling distance of our house, particularly as they…read moreb carry lots of useful items for boaters (we purchased our stainless dock from there, for example). Today, I spotted in their sign that they had free 2020 calendars available, which was incredibly useful as I needed a few blank calendars for a few different projects. If you need any extra desktop/wall calendar with some lovely images, stop in soon -- they still had dozens on my late January visit.

Love Adam's Hardware, shopped there for years. Moved to Dallas several years ago but still…read moreexclusively shop my hardware needs at Adam's due to their professional staff.

They have everything you need and a lot of things you didn't know you needed. Outstanding staff…read more Very knowledgeable people and extremely helpful. I always stop here first. Selection and value are second to none. Support the locals first.

Super helpful staff. I wish they had a better selection sometimes for types of bulbs (didn't carry…read morethe size ) but gave me some options . Glad I didnt have to order them. Everyone is super nice, you just want to buy something.

It's kind of like a big box store but with the home town flavor. The store is clean and tidy, and…read morethey typically have what you're after for a home repair. They are slightly more expensive than a big box, but the convenience of them outweighs the long trip into town. The staff is typically friendly, but occasionally, there is a crabby old guy that seems to have better things to do than help you find that elusive part. I will always come here though, because I support small business!

Just bought a push mower.. I stopped at Gales first very helpful associate but I wanted to see if…read morethere was anything cheaper comparing apples to apples not oranges. Looked at a couple places..exact price. Free delivery. Here's the difference. Gales $20 for delivery. Justin took care of registering my mower w/ Toro.so I could get the free side chute sent. I had also forgotten my manual at Gales.. When delivered within 1 hour sure enough it was included. Yes, I chose to pay extra . The great customer service, my endless questions were answered. With the staff workers, I always feel they're here for me. I've never had to hunt for someone to help. and the feeling that I made the right choice more then covered it

They treat you like family at this locally managed, independent, True Value. While the store is…read moresmall, it seems like they carry everything. We stopped by to pick up a few items in prep for the upcoming snow storm. And, I picked up some bird (squirrel) food for my feathered friends. Prices are great and they send coupons if your on their mailing list of preferred customers. The staff is unbelievably helpful. We talked to the clerk about snow blowers and he educated us about the different horse powers and motorized verses battery pack models. If they don't have something, they will order it for you. And they offer repair services on some equipment (such as lawn mowers). The parking lot is easy in and out. The staff will help you carry stuff to the car.

I was just in Neil's hardware in Mattawan, Mi. While I've been a loyal customer for years now, I…read moreprobably will not go in there again. The employee did not have a mask on nor did he have one at the ready (around his neck to pull up). I mentioned that he didn't have a mask on just casually. He said it's not the law and he isn't sick. I just shook my head and said no more. Shame on you who owns this store and doesn't mandate mask wearing among your employees while customers are adhering to the governor's mandate. Now I will drive farther to get what I need. No problem!! A disappointed (former) customer.

Very knowledgeable staff. Super friendly and helpful. Love supporting local stores and keeping our…read moremoney in the community.

They refused to accept a return from another Ace Hardware. The items had all packaging and not…read moreused. I even had the receipt and they were recorded on my rewards plan. Unacceptable

Mr. MVP and I had to visit Ace Hardware on Saturday morning because someone tried to break into our…read morehouse on Wednesday night. Three of our screens were cut (and a large window was broken) and the police officer who responded to our call suggested that we take the screens to Ace Hardware to have them replaced. I had called ahead on Friday and asked about screen replacement and was given prices - FYI a regular sized window screen is about $7 for a replacement and $14 for a replacement with heavy duty screen. Our windows are gigantic so they were four times that amount. Not a big deal. The older gentleman who first helped us with our screens let us know that the screen guy would not be in until noon so we would have to leave our screens and come back - no problem. We left our name and number and asked for help finding some locks. He guided us to the right place and offered his advice on which lock he thought might work for our needs. He seemed like he had a little bit of knowledge about a lot of stuff. He offered us popcorn, which we had to turn down and then he had to go help another customer. We then wanted to look at security lights. When we turned the corner we found another employee - again another older gentleman - who we asked to help us find security flood lights. He seemed very confident when he guided us all the way across the store and pointed down on a shelf at Christmas tree lights. This gentleman was obviously confused. Mr. MVP clarified that we needed flood lights for the garage and he paused and started walking in the same direction we had just came from, only this time very slowly. We took a small tour of the store, pausing multiple times before we came to rest in front of indoor ceiling lights. Thankfully, Mr. MVP noticed the flood lights around the corner from where we were standing and politely pointed them out to me like I was the one who was walking around aimlessly. We thanked our tour guide and shopped the rest of Ace Hardware on our own. I still think that gentleman is lost somewhere looking for lights. This Ace Hardware is clean and very well stocked. They have everything - tools, paint, hardware and even some clothing. There is a lot of stuff for the home and all the improvements we all need to do. Their prices were very reasonable too. We purchased a four set of locks and double checked the price on Amazon. Amazon had the same set for just 50 cents more and because we like to support local businesses we thought that was a good deal. We will hopefully get our screens back on Monday (there was a sizing issue with the windows being too big and the screen material being too small) and if we need something in the future we know we have another nice hardware store in our area.

My type of hardware / appliance store. My vacuum sweeper broke and instead of ordering online or…read moregoing into a big box store, I stopped at Warner Supply in Paw Paw. I found exactly what I was looking for (something for pet hair). I told the guy who pointed me to where the sweepers were that I would take that one. He took the one of the shelf. When I said "oh, it doesn't come in a box" and he said, "we always put one together so you don't have to when you get home". How cool is that. I didn't have to deal with reading instructions, recycling the cardboard box, etc. I rolled my new sweeper out the door, drove home, and the vacuum (a Hoover) worked like a charm. I've also had the same experience there with my dehumidifier and a refrigerator. Easy shopping, stress free (no pushy sales people), and supporting small business!

Very helpful staff. Large selection of products. Great place to shop. I go there almost weekly…read moreand they help me to locate what I need so I am in and out in a flash.

I've been going here for several years and have been beyond satisfied with their selection and…read morecustomer service. I've been to a number of hardware stores in the Van Buren/Kalamazoo County area and I can say this is the best.

Friendly service, great advice, this business always saves me time and money on projectsread more