Just needed a new wall switch for our garbage disposal & pull chains on 3 basement lights replaced. They charged $300 flat fee just to come out and then another $49 on top of that for a few minutes of work. I was promised estimate on 2 larger jobs by the end of the day & never received it. read more

It's hard to find words to describe this company other than predatory or extortionists. I was getting an inground pool put in and requested an estimate for the electrical. I did need it on a relatively tight timeline. Specifically, I needed bonding and grounding for the pool, wiring of 1 light, 120v auxiliary outlets by the pool, pool heater, pool pump, and salt water system. I suggested putting an outdoor sub panel in by all the equipment (immediately next to the house with an easy run to the main panel in an unfinished basement) to simplify the job. The trenches were all already dug by the pool company so there was no digging involved. For the job, they wanted nearly $16,000. I honestly thought it was a typo at first and that they maybe put an extra 1 at the beginning by accident. This quote made no sense. I called to check in and they confirmed that indeed, the cost was nearly $16,000. I ended up doing the job myself for under $1,500 in materials and about 2 days work. I have absolutely no idea where they came up with that number. When the electrical inspector came out to check my work he almost threw up when I told him what was quoted. Disgusting. I've attached a screenshot of the actual quote (non-itemized because I guess it's easier to rip people off that way). Steer far away from this company. VERY far. read more

B & K Electric - Electricians Near Me - Cranston, Rhode Island

I called them recently because my lights were flickering. I'm selling my house and of course everything in the house started breaking at once. The flickering lights had me freaked out that something major was wrong. The woman I spoke with to schedule the appointment was super sweet and professional. Jeremy the technician called me before the scheduled time because he was able to come earlier. He was very professional, thorough, and honest. He fixed the problem quickly and inexpensively and left everything as clean as he found it. Highly recommend! read more

I reached out to B&K Electric to update our electrical panel and install a generator hookup. They were prompt, communicated well, priced fairly, and left their work areas sparkling clean. There was a slight delay on the job that resulted in the need to come back for a follow up visit and this brought to my attention quickly. I was very impressed that the crew was honest, communicated with integrity, and owned the issue (literally they had it fixed shortly after the holiday with no real impact to me). In my experience how someone reacts when things don't go right reveals someone's character and I am so thrilled about how well they resolved it that I hopped on Yelp to tell everyone. I recommend that you contact them for your work as well, you deserve the same quality experience that I had. read more

Quick, easy quote. Job was done thoroughly and cleanly. They worked with small holes, patched up any holes they had to make. They double checked their work at the end. Professional and reliable. They came on time and got the job done in one day! Our tech was Brian Guttierez, he and his team did a great job! read more

We needed backyard power sources, one outside the garage, one outside our enclosed patio. The job was done quickly, no problems, and the price was reasonable. Highly recommended. read more

I had a quick visit from B and K this morning. They were here to install three light fixtures and charged a reasonable price. After they took down two of the fixtures I realized the ones they were putting in were too large. They brought this to my attention saving me a lot of heartache. Furthermore, after spending an hour at my house they reinstalled my old light fixtures and didn't charge me anything. They realized the mistake and didn't hold it against us. Then they came back a few minutes later and cleaned the entire area they worked. When we get the right ones ill definitely be calling them back!!! read more

I had B&K come out to give us a quote on some work we needed done prior to selling our home. We decided to go with them (time was of the essence) and provided a $200 check as a deposit. My realtor said their price was too high and referred us to another electrician. The other electrician came out promptly and quoted us a price several hundred dollars less. I called B&K, canceled the work, and asked them to rip up the check. I was very surprised two weeks later when I saw that they had deposited the check. I called to inquire about the issue. I spoke to a woman who said she would have someone, who I assume is the owner, call me back. He was courteous but did not apologize for the mixup. I explained that my account had been overdrawn because they cashed this check. I received a $200 check from him quickly, but the fact that he did not even apologize bothered me. read more

I had called ten electrician's to get an estimate on having a transfer switch put in none had reached out to me.. Except B&K they called me within 1 hour after i left a message made the appointment the service tech showed up right at the hour of the appointment. He was very professional he advised me that the circuit box would have to be updated needless to say they got the job and and are working right now!!! Highly recommend B&K I added them to my phone and will continue to do business with them when the need arises!! Thanks Norm read more

Used B&K in Aug 2016 and Sep 2017 for some work in my duplex. They did excellent work, cleaned up everything afterward, and threw in an electrical panel tune-up. I'll definitely go back to them if I need more work done. read more

Great company. Obviously managent hires quality employees...Masks, distancing, etc. Cam and Brian showed up on time. They inspected and gave us a detailed estimate before proceeding. They explained exactly what they would do and kept us aware of their progress. We had several difficult jobs to do and they handled them fine without complaints and timely. They were polite and very businesslike. The final bill was right on the estimate. I highly recommend them. Call and ask for Cam and Brian...no disappointments. A+ read more

Spoke with receptionist Pat on the phone for nearly 20 minutes about what's involved with swapping out and replacing a bathroom ceiling fan. I was quoted an estimate of $195. I said okay, that's considerable to quotes I've already had and set up an appointment to complete the work on a Saturday morning. The tech, Ryan calls me before arriving to tell me he's on the way and he asks me what kind of work I need done. I went over everything again, "I need a bathroom fan swapped out, it needs an inch cut in the ceiling for the new replacement". He came by with Cameron and looked everything over and asked me "ok, what did she tell you this was going to cost?" I started thinking this was going to go wrong right away. I said, "she said it's $195". He looks at me straight faced and just says, "No, not at all". He tells me it's going to be anywhere from $400-$450. I said to get the f out of my house and he got upset and said don't get mad at me. I said, "I am mad, I wouldn't have you step foot in my house for that price, and you come for quoted work and upcharge it to over double the cost of what it takes"? I even said to him, this is an hours worth of work, what do you charge by the hour? He ignored the question but said yea it's an hour of work, that's what it's going to be though. I told Ryan that's a rip off for the most part and I would've never went to them for that and that's outrageous for any electrician and told him to get out and move on to the next client. He actually kinda didn't know what to do it seemed and stood around and said they would talk to the receptionist about pricing for the future. Regardless, that price alone and service of how he didn't know what he was coming over for, and then to upcharge a client before the work, that alone wouldn't get me to goto them... He told me "good luck in finding someone to do it cheaper." Well, I have. read more

Perhaps their electrical work is well done, however, their policies are less than to be desired. I was quoted a price of $399 just to check a job and then another $15 was added on to that fee just to come here. That amount was never mentioned in their original statement. I wasn't interested in the high price ticket they quoted to me and have since found out that the highest option isnt even required. When I brought up this issue, it was dismissed. I won't be using a company that isn't willing to work with me. read more

Very pleased with the service. When the circuit breaker didn't fix our problem, we looked online and found B&K. They were initially tied up for the day but I was so pleased when I got a callback saying they were able to schedule us. The problem was more extensive than we knew and could have caused a serious situation. Problem was taken care of in a timely manner and at a reasonable price. Jeremy and his associate were competent and courteous. I would definitely call them again if needed. read more

excellent staff, superb service was on time, priced fair. I will call them again when I need services

I just had B&K do an electrical job for our replacement pool. I had originally invested a lot of time with another company over then phone and texting about my job, until I had had enough of the runaround, so I contacted B&K. On a Friday night I put in the request and by early Monday morning I was hearing from them, and luckily for me, they had a cancellation for the next day and scheduled me for 8 am. Later that afternoon there was a knock on my door, from one of their electricians coming to take a look at the job so that he could report back to his boss. Wow!! I was shocked by that customer service, seeing that my original electrician for the job didn't want to 'waste his time coming out over the bridge to look'. B&K's service provided was excellent, I found them to be fair with their pricing and very considerate while doing the job. Everything was explained fully and I was completely satisfied with the finished product. I will definitely being hiring them back for some smaller jobs around the house. As for that other electrician. I'm still waiting. Lesson learned, hire local and and listen to recommendations from friends! read more

When you have an emergency power outage on a cold night and the emergency call lady hangs up on you.

This is a little late in coming. Back in April 2018 I contracted with B&K Electric to perform a service upgrade (100 to 200 amps) as well as the installation of a generator interlock. The house - located in the Warwick area - is old, and the original panel a mess! The crew showed up right on time and got to work. One worked outside while the other began inside. Since the old panel was in a somewhat cramped area, they were forced to remove part of the wall. (I truly expected that, given the size of the 200 amp panel.) That was done clean! The work was done in a day! Despite what they had to work with, the install was clean and professional. They checked all the plugs through the house. They voiced some concern about the lateral drop from the pole. (Not their responsibility.) I made a call to National Grid, and that was taken care of as well. I now have a 200 amp service with a generator interlock. I have plenty of space for any additions to the service. I don't have to worry about the electrical system any longer. And I have B&K Electric to thank for that. They made it possible. If I ever had any additional electrical needs, I wouldn't hesitate to call upon them. read more

Although they did good/decent work, as I now see from previous reviews, they aren't completely transparent about pricing. I called because we were renovating my kitchen and wanted to add a new light fixture, and lo and behold the price at the end of the job was a least 2/3 higher than was quoted to me over the phone. Had it been an "estimate" I wouldn't be as upset, but since a "quote" is legally binding price for performance I was a tad annoyed. Had it been a larger job I would've fought more, but as I always say, those who give poor service are just poor souls who aren't worth your time. read more

B&k electric is very professional always on time as scheduled I feel sometimes they got a little pricey always top-notch work I am a general contractor and they are my electrician whenever I need one so if I build a house they're going to be the ones to wire it b&k is very organized quick easy to work with always a pleasure doing business with b&k electric this review is from Brylyn construction general contractor I use one electrician that is b&k I hope this helps anyone searching for a professional electrician. read more

Based on reviews I tried this company. I expected to be told upfront about the pricing concerning the work that was to be done. That didn't happen. I was handed a bill an hour later saying the work was done. I wasn't happy with the cost and said something. Mike called me saying they could rip out the work they had done. I can't believe that was his solution. After discussing it more he offered to cut the cost to make his customer happy, I wasn't happy by the way this whole thing was handled, or how his worker began speaking to me. I went by the many good reviews, but that wasn't the case for me. Once was enough for me. read more

I'm a little late writing this review but here it is. Last yr my main breaker kept tripping and getting really hot, The lights in the house flickered and water was getting in to my breaker box. I called a few electricians and B&K called back within 5 minutes of me leaving the message, btw...they were the only one to respond. I talked to Mike and he had a couple of guys here the next day. They replaced the panel, added an electric inlet on the outside of the house to hook a generator up when needed and I had them installed some baseboard heat on the second floor. The guys were friendly and professional and the job was done in one day. I'm not sure what all of that work normally costs but what I paid seemed extremely fair considering what they did. If you are looking for an electrician, give them a call. read more

I had an emergent situation, where I had no heat and half my house was out. I called and they were able to squeeze me in for a same day call. So I was talking to my neighbor and he said he knew what the problem was and could fix it for me. I called back B&K electric and explained my neighbor would fix it. Well a technician came out anyways, free of charge, to check the work and make sure I was safe. People don't usually go out of their way for no fee to do something like that. He gave me his card, reassurances, and a smile. Thank you Mike! I would use you for sure in the future! And recommend you to all my friends and family. read more

These guys are great and they know what they are doing! I highly recommend their services!

I highly recommend these guys for electrical works. the reason because, my outlet plug was burned today and shut down my breaker and i cant turn it back on. i was scared and worried. I came to yelp and it directed me to several companies and they wanted to book me an appointment til next week, seriously?? i need this breaker for my refrigerator ..After reading the reviews from other people about B&K, i hesitated first and gave it a shot. They automatically came to the rescue in half an hour and replaced/fixed the problems. I cant think of how thankful i am for calling these guys, thank you Chris and Jerry so much. It was an honor to speak to you, mike, on the phone and understood the situation quick as possible. These guys are great and the one to look for when it comes to business. read more

Great company. Always get 5 star reviews about Mike O'Neill and his team with B & K Electric from my clients. I'm a real estate agent and assist hundreds of families buy and sell homes and at many times during the process there can be issues with homes that need to be addressed by professionals, this is when I refer my clients to B & K and they are always happy. B & K is my top preferred electricians. Neat, on time and very reasonable. read more

This is not a review but rather a buyer beware announcement. I called B&K Electric in response to an ad on WPRO radio. I was interested I having them do some minor electrical work until I was informed that there is a $125 diagnostic fee just to come out to the house. This is unfortunate because, based on reviews that I've read, their work seems to be good. read more

My experience with this company was great! I needed to have an issue checked out in my house as several outlets stopped working in the kitchen. I called on Wednesday - got an immediate response and scheduled an electrician for Thursday am. Due to my work schedule, I had a very small window before leaving for work. They called on their way to my house, were on time, professional, and resolved the problem that day. I was very happy with the company and the charge for the work. I need to have a bigger project done and have already scheduled the work with them! read more

What a great group of guys! They arrived on time, were very professional, and did an excellent job. They also explained everything thoroughly. I highly recommend this company and will definitely use them again. read more

WOW! I would recommend B&K Electric to anyone looking for any electrical work done in RI and SE Mass even if just to get an opinion first. Mike and each one of us his team cared about the work being done. They took the time to explain and think creatively as well when I questioned things. They were passionate about doing the job right with quality and over-delivering on a good customer experience. They also understand budget and the consumer. I can't say the same for most contractors out there in the trades. Also, I am glad I read the other positive reviews out there about this company of which there are many vs the one crazy rant here. I had a very good experience and now have an electrical contractor and team I can trust in the future should more work or advice be needed some day. Thanks guys. read more

Amazing company. They came out to my house in March to do some recessed lighting in my lower level family room and everything was perfect. They covered my rug so nothing would ruin it and worked very quickly and to my liking. Dimmer light switches were also added to the lower level family room which is just what I needed. They also adjusted an outside sensor light for me in the backyard so it's nice and bright when I take my dog out at night. They are extremely professional and accommodating and they are the only people I trust with all of my electrical work. My husband and I will definitely be using them in the future. read more

We had purchased a 2 family house partly because of the finished basement. I searched for a licenced electrical company and B and K was quick to give me a call back. Mike explained the cost of everything over the phone and was evan able to quote me an estimate right then and there. I decided this was the professionalism I needed to get past my issues. Recently we had a building inspector from West Warwick give us an inspection to be approved for energy efficiency grant. W.W. inspectors gave us devastating news that the basement was not up to code and needed to be demolished even know it was inspected when we bought it and again 2 other separate times by the same W.W. building inspectors :( My basement was ordered to be demolished and that's sad but the electrical issues were fixed in only a few short hours and I am now moving forward with what I need to do. Good job B and K you earned this review. The best part of the experience with B and K was when the job got pricey Mike really worked with me and kept his word he would help me as much as possible. read more