The fellows at J&E helped me through a terrible situation where my car broke down on the way to a…read moreconcert at Hershey Park, PA. I called and asked if they could look at my car on a busy Saturday and the owner worked me in. He was the only one working that day and somehow made time for me. He was able to get the part that day and installed to get me on the road again. I am very grateful for their kindness and skill. Thank you again.

They inspected my vehicle last year, no problem. There are different people there now when I took…read moremy vehicle in for inspection. They called & said it needed breaks all the way around. The girl in the office said they were squealing real bad. NO WAY! When I said no she said " So you just want him to fail it?" I pick my car up, had to pay for the inspection and drove out with no sticker in my window. I made an appointment with a garage that I know would not rip me off(now before you wonder why I didn't take it there to begin with,, I knew my car would pass inspection!) Sure enough, it passed NO PROBLEM! Be careful who you trust with your money!!

I was referred here, unfortunately, I have nothing but disappointment to report. I had issues with…read moredifferent dashboard warning lights as well a parasitic power drain in my 2020 Panamera. I dropped off my vehicle one morning, and 24 hours later it was still not fixed. Discovery then told me that they needed 1 week to fix the issues. Luckily, I was going out of town, so I agreed to leave it with them. 2 weeks later, the car was still not fixed. I came to get my car and had to jump-start it to drive off with the issues unfixed. Discovery wanted to schedule me for another time to drop off my car for another one-week period, which I declined to do. I can't believe this happened at a professional facility.

Fantastic service. Scott Is really an excellent mechanic. Parts and labor obviously cost a lot of…read moremoney now a days With Inflation and how the economy is in general. He got me in and out when I needed a few things done on my car. 100% would recommend to anyone in need of car repair.

This place is fine, but they're not always the friendliest. Recently got an inspection done where…read morethey had to do a thousand dollars of work on my car and somehow missed that there was a nail in my tire. There are better places in Oneonta.

STAY AWAY! I recently took my car into Monsers to fix the…read more"Check Engine Soon" light. After having them work on it for THREE different occasions, it still wasn't fixed, and they charged me $987 dollars for repair parts and labor, that never solved the problem. On my fourth trip back to find out what exactly was going on, John Bogart, the manager, said to me, "Well leave it here again and we'll see what we can do." NO! NO! NO! I then took it to Susquehanna Auto Repair and had it repaired for $78 dollars. The light has never come on since. MONSER BROTHERS is the epitome of a RIPOFF!

Excellent , honest, reliable friendly . if they can't do the job , they will tell you the best…read moreplace to go for the work . I would recommend

Wonderful old style car repair-- our mechanic made a very quick simple fix on our AC and declined…read moreto charge us. Next time we came in for a different issue and they fixed it, called when it was ready and their price was very reasonable. Sweet staff, highly recommend.

I have not had my vehicles worked on here yet, however, my tire exploded this morning down the road…read morefrom the shop and the owner was kind, respectful, and went out of his way to help me. After about 30 minutes of putting another tire on I went to pay him and he refused any money. He simply said "Merry Christmas" and went back to his shop. How's that???? I did buy him a card and I'll be dropping off a bottle of wine next week.

I had my car towed here because my car would not start. After it was diagnosed, was told it was…read moreprobably the starter. It took about 1+ weeks to get the parts. I was told that the reason for this is they never skimp on the quality of their parts and only get the best. Then the wait for the starter to be put in after parts arrived, around 2 weeks. After starter was installed was told, oops it was not the starter at all but in actuality it is a sensor. Go 5 months on their expertise. Car does not start again. Same symptoms that brought me to them originally. Call them to discuss it they say well it could be the fuel pump. Who would want to allow their car to be used as an experimental science project? Either they use used junk parts, they know nothing about diagnosing a car and play the roulette hit or miss or this is how they survive by charging you for multiple bandaides and never getting to the actual problem. Who needs to waste your investment of time and money with zero guarantees. I'm open minded but on this one DON'T STOP just keep going to another establishment

I did a bit of extensive homework for a person coming into this area with a rather unique, one of a…read morekind, collectors vehicle; what I could go wrong. ABSOLUTELY NOTHING!! THE VERY BEST diesel mechanics in the Tri-County area!!! Absolutely not disappointed at all!! Brian in the service department is absolutely outstanding! Odd, unusual, pleasantly surprising, and incredibly grateful experience, with this very unique dealership offering such an incredible ethical value system. It might just be the first time ever, in dealing with any dealership here on planet Earth, where the price point is oddly consistent and normal, to that of the areas independent competition, relative to proposed proficient technicality offered in the Broome County area. Thank you so much for taking such great care of Violet!!! 100% ALL GRATITUDE!!

I had an issue with my 2022 Chevy Blazer RS- I originally took it to the dealership i purchased it…read morefrom , their service department could not figure out what was wrong with it after 2 visits. I then called Botnick and was able to get an appointment right away and after having my vehicle for the day they figured out what was wrong. They ordered the parts immediately and my car was right back in the following week and repaired. I worked with Chris, who let me know what was going on at every step. Very professional, kind and courteous. I will for sure be using Botnick and their service team for any future problems, or new vehicle purchases. Thanks so much!

I drive a VW Bug my check engine was on and i needed help so i could get it inspected. I took my…read morebug to 3 different shops on Front St. In Binghamton and was told by each shop they could not work on my type of car, i then went to Auto Zone so they could scan my car to at least find out what was the issue . WELL... they scanned it went back into the store started looking up the part it needed only for them to tell me that they COULDNT EVEN ORDER THE PART. So tucked away on Front St. Is a shop with gorgeous painted cars and trucks in the parking lot that i admire every time i pass this busy garage, i pulled in spoke to Alex and his staff ....(they are ALL AWESOME!!!) long story short they ordered the part needed repaired my Bug TO PERFECTION !!! I WILL NOW BE A LIFE TIME CUSTOMER FOR PROFICIENT AUTO thankyou every one there you all are GREAT!!!

This will be my third time, second vehicle I've brought to Proficient. Just an inspection and oil…read morechange this time, same as last, but first my Altima needed an AC compressor. The work was well done at a decent price, and the air blows COLD! This time it's my Rogue. It's nice to know I don't have to worry. My car is in good hands.

My family and I have brought all our vehicles to this shop for years. They find and fix all…read moreproblems at a reasonable price! Highly recommend!!!

Went to their garage in Hillcrest for an inspection. Was told my front end suspension needed to be…read morereplaced. 3 days later had it reinspected elsewhere and nothing was wrong. Do not go there.