We asked for service on a tankless water heating system and replacing a pipe under a bathroom sink…read more The first task was slightly different because the previous owner had set up an excellent but unique system in the house. Some of the pipes had build up from hard water. However, all the repair needed was replacing a part in the tankless system that caused the leaking. The build up was cleaned and looked like it had resolved after we had upgraded our water softener solution. While the individuals who came were kind, the first one took 3 hours and then had to call in a supervisor for the tankless system and piping. It was wasting my time working part-time from home while caring for a newborn full-time. Then, I asked multiple times for an estimate and they skirted around the question. When they looked at the sink pipe, they just put plumber's tape around it. The job wasn't finished when they sent an overpriced invoice. They said it was an error. We asked twice for an itemized invoice which they never sent. Also, we told them not to come back to finish the job if they would charge more. They promised not to charge more, came, and then charged more. Now, the water system is connected to a heated floor system installed by the previous owner of the house. Multiple professionals commented on how well the previous owner installed the system - including Blauch Brothers. Since they touched the system, it does not work. When asked if they could fix it for free since they likely did something, they evaded the question with "we can help you by looking at it" but not saying clearly whether they could do it free or not. It is understandable if they couldn't do it for free, but the lack of clarity was disappointing. We will likely pursue the previous plumbing company as they were dependable, efficient, and reasonably priced. They were just not available at this time, so that is why we tried Blauch Brothers. The biggest advantage this company has is that the people were polite and you could get an appointment quickly.

I had a sewer backup at my townhouse after hours and the other plumbing company failed to show…read moretwice. I called Blauch Brothers on a Saturday morning and they were able to arrange for a plumber to come. Josh was so amazing! He switched things around so that he could come right away since we hadn't been able to flush the toilets since the previous night. He cleared up the backup quickly and was very friendly and professional!

I was one of their early customers. They were the best back then - 5 stars. Then they got big and…read morethey left me in the lurch. Hard to rate someone who doesn't respond to your calls. Their field guys h ave always been good but the office staff in weak

I called diri g the first week of June 2025 to ask them to do some emergency work on my property. I…read morewas told they would call me back shortly. Finally today, July 10, 2025, they called back to schedule a time to come. So, I wouldnt waste me time on this company. Not sure why they came so highly recommended by neighbors.

Ed at Flowright is one of the best contractors I have ever worked with. He came out for a water…read morepressure problem I was dealing with and quickly diagnosed the issue. He purchased the replacement unit and installed it on the very next day. He came back again for a follow up appointment during the weekend and resolved another issue for us. Great communication via text messages. The team showed up on time every visit and cleaned up the mess before they left. Ed charged a reasonable fee and refused to accept additional payment for the follow up visit even though I was insisting to pay. It is difficult to find a good and honest contractor these days and Ed is one of best! I highly recommend them and will definitely keep using them myself.

Ed came to our house and was able to fix many plumbing problems that we inherited from our home…read morepurchase . Was very reasonable and compassionate to our needs would highly recommend his company . My family and I are very thankful.

Burgess Plumbing has worked for me twice and I highly recommend them. First, they fixed a commode…read morethat was leaking at the base. The previous owners of the home did a major remodel and apparently didn't use the correct adapter to raise the height for new flooring. It works great now. Second, they fixed the master bath commode plus they also installed a 36-inch vanity to replace a pedestal sink. Both of these look wonderful and work well. Mrs. Burgess is always very professional and pleasant on the phone. The repair people​ were prompt, knowledgeable, and cleaned up so you wouldn't know they'd been there. The prices were fair and they sent the bills in the mail, which was convenient for me. I had trouble believing the experience Lynn M. reports and wonder if that person has some other issue. I checked Lynn M.'s list of reports and notice another very negative report to a well and pump business just 3 months earlier. I did reach out to Yelp, but they replied that they reviewed the review before and decided to let it stand. All I can tell you is that my two experiences with Burgess Plumbing were great and I have dealt with other plumbers in past years in various cities. I have a few other plumbing wish list items to do in the future and I am happy I found Burgess Plumbing to help me with those too.

Terrible company. I always get the run-around with Burgess plumbing. Their excuses are not even…read moregood excuses as to why they can't help. The lady who answers the phone always complains and talks bad about other customers too. So I wonder what she says about me since she runs her mouth about others. Do NOT use this company!

They're unethical, slow, and expensive. Find someone else and save yourself the money and headaches.read more

They are available. They fixed our problem with my heating system and charged me a fair price. And…read moreleft everything neat.