Very honest treatment. Did what was requested and didn't try to upsell me with something else.read more

Call with odd issue.I had just discovered and they were able to find a way to take me in and…read moreresolve it in less than an hour. It was clear they knew what they were doing and showed me both the new and the old parts. CraiG was very helpful!

They did my struts and alignment and were very fair with pricing and got it done in a timely…read morefashion. Doug, the owner is very nice and personable. My car is driving beautifully now and I will be using them for any future repairs to my vehicle

I went to Mount's Garage hoping to get my car properly fixed, but the experience left me…read morefrustrated! The staff was polite enough, but the work on my car wasn't done well. Some issues I came for were only partially fixed and a few new problems even appeared afterward! On top of that, the service took way longer than they promised. I expected better care and professionalism!

City Auto just diagnosed and fixed a mysterious mechanical problem for an extremely modest price…read more Quality of service and reasonable prices have always been our experience with them.

Friendly, polite staff. However, the problem I brought the car in for was not fixed. I brought my…read morecar in to having a knocking/clicking noise diagnosed, and the mechanic could not figure out where the sound is coming from. Left with my car not fixed. Ended up taking my car to the dealership and it was simply a nut on the front axle that needed to be tightened.

We had an urgent issue that required use of our car when an issue with the driver's seat door latch…read morethat popped up seemingly out of nowhere--terrible timing! We explained the situation to City Auto Body, and they came to the rescue! They made the repair while we waited, and for free as a gesture of "good luck!" It was so kind of them! The door issue is totally fixed, and it only took them about a half an hour!

Deep knows his stuff and is very fairly priced. No long wait times to get you in and great service!read more

We moved from San Diego California to NJ for 2 years now. We were staying near East…read moreWindsor/Hightstown and Dom was found by my husband. We have been going there since then for all our auto problems and needs. Reasonable prices with their work, they communicate with you in a timely manner. Even now we moved to Trenton area and there's an auto shop by our street, we still go to Dom's auto shop. Highly recommended.

I went here today, because my check engine light was on. I'm giving them a four star rating,…read morebecause the employees I interacted with seemed very honest, which is important in a mechanic/garage. Dom's diagnosed the problem associated with my check engine light and then they took a look at my engine. They said, unfortunately they don't have the tools or equipment to fix the problem on my car. He recommended that I take my car to the garage down the street, which specializes in European cars and has all the necessary equipment. I found it refreshing that instead of just saying, "sorry we can't do anything for you" as most places would, he provided me with a solution on where to go. (Incidentally, I already knew about the garage down the street, but wanted a second quote from Dom's).

I booked an appointment for flat tire repair online for 5 PM. I get a call saying that you need to…read morebring in your car at 4 PM so we can do the repair effectively? Why even offer 5 PM as a time slot on the Mavis website if you cannot commit to getting the work done at that time? Seems like a simple fix to the website that could really improve customer experience.

Saw a screw in my tire and called over. They immediately worked me in right away to get the screw…read moreout. Luckily there was no leak, they were fast and friendly.

Now with several visits for our 2 vehicles, can't say enough about Steve Polotti Service Manager…read moreand his team, Steve continues to be helpful recently working with my Warranty to cover an issue. Kudos to Breyanna Hearst also for her outstanding customer service.

I had a horrible experience with Alamo Finance in Texas regarding my cargo van financed through New…read moreJersey Auto Lending, SJR Sansone JR 66 Nissan, Sansone JR'S Windsor Nissan. My vehicle was repossessed even though I was only 12 days past due on one payment. The situation was caused mainly because the dealership has failed to provide me with a permanent tag for almost 11 months an I still didn't receive a tag. It was always an excuse why I didn't have my permanent tags. Every month I've had to keep getting temporary tags and paying extra filing fees out my pocket to a company for business compliance called Gigsafe just to keep my work vehicle active and updated in their systems to keep it on the road, which caused delays in my income and payments every month. On top of that, the customer service was extremely disrespectful and unprofessional. Representatives talked to me any kind of way instead of trying to understand the situation or work out a solution. There was no compassion, no communication, and no willingness to help despite the ongoing tag issue not being my fault. I rely on my cargo van for work and supporting my family, and the way this was handled was completely unfair. I strongly disagree with recommending them to anyone that's considering them for financing.

Came here for a simple oil change on a Saturday afternoon. They were super friendly and fast. Got…read moreit done in almost 15 minutes for only $25. Jose is the guy to go to. They even put air in my tire because they saw it had low pressure. (no extra charge) Thanks guys! Definitely will be coming back for any of my car issues.

Although they weren't able to fix my car, they tried, and 5 stars for friendliness. In brief, I'm…read morean out of towner, my AC died on a 100 degree day, and pretty much all the local shops were busy. JV not only took my car asap but gave my poor kid a bottle of ice water for free. The problem ended up being a little beyond their scope, but they spent 2+ hours trying to figure it out and just charged me for the diagnostic.

The large stupid woman needs to go. She should be digging ditches not working in customer service.read more

I spent 4 hours at this shop on a busy Saturday. I watched while Ken greeted every customer like a…read morefriend, answered every phone call with a smile and managed to have every customer leave happy. My car needed work and Ken and I walked through what needed to be done now and what could wait. I left quite satisfied with the repairs. But the car stuff can be learned, and I have always been satisfied with the work. The people stuff is the hard part and you have a good people person in Ken!!

If you care about your family do not go here I got 1 tire put in they did a good job after a few…read moremonths I went to get the other 3 tires done. Right after I picked my car up l instantly noticed a vibration on the floor that had never been there before I brought the car right back they took it in the shop and said they rebalanced the tires I left and the vibration was still there they told me if was most likely the axel so I brought the car to Honda they replaced the axel and a few other parts but the bio was still there so they decided to try to remount the tires and when they opened the tires what a shock the rims were damaged and the tires that were brand new were damaged (see pictures below) I went back to this place talked to the manager and he was denying the whole thing said I hit a pothole sorry but a pothole won't do this. This is from the bar trying to get the tire on but he than told me to leave and he wouldn't do anything about it. So now I have to file and take them to court the worst part is I could have been killed

Where is the option of negative star review? Only go there…read moreif you want your car to stop functioning properly. I left my car there for AC repair with absolutely no other issues, but when I went there to pick my car up the car won't even start. He had to keep my car and he diagnosed it on Monday, he couldn't figure it out so I had to get my car towed to near Honda facility. The honda diagnosed my whole car and gave me the estimate. If I had that issue before I wouldn't be able to drop my car off to repair AC in the first place. Now I have a very costly repair and this guy is not even taking responsibility, He doesn't even want to talk or listen, he doesn't even care. Absolute worst customer service. Please save yourself. He responds I am busy when I am trying to talk to him. PLEASE PLEASE PLEASE save yourself.