I highly recommend this REPAIR GROUP. Paul showed up ready to…read morehelp. He was highly knowledgeable and showed me what he was doing while explaining. Very honest. I will use their number again knowing I will get positive results. V. Lawson

I contacted High Tech as my GE Profile frig water dispenser was leaking after dispensing water. I…read moretried to replace the water valve on my own bot ran into an issue with the plastic tubing cracking and breaking off. Paul scheduled an appointment for the next day and showed up promptly. He stated the issue was an easy fix and after a trip to Lowe's for the plastic tubing he completed the Job. He tested the dispenser and also provided few tips to maintain the frig. The cost of the repairs was reasonable and I would recommend High Tech for anyone needing appliance service.

From Google: I just…read morefinished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much!

From initial contact to completed repair, TigAlex was incredible. They accurately diagnosed the…read moreproblem with my broken oven, provided a concise quote, fixed the problem, cleaned the area, and were out the door in a flash. Prompt, highly professional, and affordable priced. Just a great experience all around.

Christian is really great. He fixed my washing machine and saved me a lot of money by doing so. He…read morewas extremely reliable and trustworthy. I highly recommend.

I called for service for my dishwasher and my refrigerator. Here's the bottom line! Honest and…read morepunctual. I won't use anyone else. Full Stop!

Our stove went on the Fritz and the burner was shooting sparks out. I can't even make this up…read more We called Lakes Appliances and purchased a standard electric range in white We requested that they pick up the old and drop off the new range/ stove! The value for our money was excellent. This range had everything we needed, and the service experience was top-tier. The communication was excellent at all times and when a slot opened up to be able to deliver our appliance earlier than expected, the excellent communication continue on. Everything has been wonderful and consistent with Lakes appliances. My only regret, is that we haven't ordered from them more consistently in the past 18 years that I've lived in this house Usually, it is trouble to get any appliance or furniture in and out of our doorways because they are right on the marker for the measurement, but when I explained to the delivery man, I didn't have to worry about a thing they didn't slam into my walls or break anything or do anything that would concern me or make me worry I had consistent and constant peace of mind. I am not sure if you've ever had to worry, but this level of peace of mind is worth its weight in gold. I could not thank the manager any more than I already did. I stood there and told them of the great care that their delivery men took, and they acted like my home was their home and they were not only respectful and careful but in no time flat, everything was changed out and they thoroughly explained to me how to make sure the new stove needed to be on for about 45 minutes and that if I smelled anything that was nothing to be concerned about because it is the oil from it being a new appliance Before they left, they went through everything regarding the stove and they had me look it over and give them the OK once I was happy. They provided me with a registration card and told me about the warranty in depth. They were very thorough and I am so grateful because even though I knew about most of these things, they took the time to adequately explain to me so that I understood. I will look no further the next time I need an appliance they're amazing customer service and great professional Care shine through and is worth its weight in gold and I cannot stress that enough that we will only shop at Lakes Appliances from here on out We are not only honored and happy to provide this review of this wonderful business, but appreciative for the great experience that they provide provided us with. Thank you is not enough, but I hope that you get a greater understanding of how much these people truly care when they come into your home and deliver an appliance

They sell range of brands, they personally know their appliances, they will match prices, and they…read moreare certified to repair the products they sell, rather than using a third party repair warranty. Attentive service!

Had my dryer serviced on July 13, 2010. Johnny was very cordial and advised that the timer knob on…read morethe dryer was broken. He said the part needed to be ordered. I waited for one week, heard nothing, so called Lakes Service and the woman who answered told me that the part was on order and as soon as it came in I would receive a call to set up an appointment. OK - I waited another week -now it's July 27, 2010. I called again. Spoke with "Crystal" who said she would get back to me. Crystal called back later that morning and stated that she "just got off the phone with their parts distributor and said that the part was actually sent out the beginning of last week, but UPS doesn't have a record of it leaving the warehouse and unfortunately UPS must have messed up on this one. However, the distributor was sending parts out today (7/27) and they should be here tomorrow or Thursday. Received a call Thursday 7/29, part was in and a serviceman would be out to install the knob on Friday 7/30. It took all of 30seconds for "Paul" to remove the broken knob and install the new one. Total cost $110.75 and over 2 weeks of waiting. Very likely that if I hadn't kept calling I'd still be waiting and without a working dryer. I understand that because I'm not handy that I have to pay, but the runaround I received was unprofessional and deceptive. I will never use them again nor will I recommend them to any neighbors, friends, or family.

i was originally worried about using them being i have heard horror stories about what the owner of…read morelakes appliances had did and was out of business now but i was reassured by the girls in the office they were not affiliated so had their techs Johnny and Jeff in my house today to fix my wolf double wall oven they were professional and very careful not to damage my cabinets and floors left my house as if they were never there except my oven works now GREAT SERVICE 5 STARS

Highly recommend! Artem responded immediately to my inquiry when my dryer stopped spinning. He was…read moreable to arrive within an hour for the repair! He was very thorough with explaining what needed to be repaired and had very reasonable prices. He was incredibly focused on the details and very courteous. We will definitely be calling him again for our appliance repair needs!

Artem was very efficient and quickly assembled a 6x4x4 ft (nearly 200 lb) patio storage shed. He…read morearrived promptly and got right to work. Good job and cleaned up afterwards. Will definitely be calling him for future handyman projects! Thanks, Artem!

Highly suggest this company for any appliance needs,immediate responses and one to two days…read moreservice. Polite , knowledgeable and efficient staff, had a washer delivered and installed in less than an hour,including removal of old washer. Many thanks, Mark B.

Super friendly staff and super helpful. We went in for parts and even though they don't sell parts,…read morethey were able to help us find the part we need and sent us in the right direction. These guys are solid if you ask me!

They're timely, friendly and professional. I like scheduling online and being notified with…read morepicture ID the service person.

I strongly recommend avoiding Mr. Appliance at all cost…read more I contacted them to repair my Sub-Zero refrigerator and was quoted $129 for the service call over the phone. However, when the technician arrived, I was charged $179 instead. I agreed to the repair, but shortly after the technician left--within 20 minutes--I called back to cancel the service, as I found another technician who could do the repair the same day. Initially, I was told that canceling wouldn't be a problem. But about 30 minutes later, I received another call informing me it was "too late" to cancel. I asked to speak with a manager. When I finally reached her, she told me she would adjust the service call fee back to the original $129. That credit was never applied. Two days later, I was told the part had arrived. But when I called to schedule the repair, I was suddenly told that the part hadn't even been ordered. After putting me on hold to check, the representative realized her mistake and scheduled the service for October 8. When I asked for a time window, I was told simply "all day." Again, I asked to speak with a manager. I was promised a callback within 24-48 hours. It never happened--despite multiple follow-up calls and text messages on my part. The technician eventually returned on October 8 and completed the repair. Then, on October 9, I received a call from the district manager clearly only because I had left negative feedback. When I explained the situation and mentioned that I had been requesting a manager for nearly two weeks, he claimed this was the first he was hearing of it. He made no effort to investigate what had happened, and his only solution was to offer a free service call in the future like I would ever want to use them after this nightmare of lies and unprofessionalism. This entire experience was frustrating, disorganized, and unprofessional from start to finish. Communication was poor, promises were broken, and the level of customer service was unacceptable. I would not recommend Mr. Appliance to anyone looking for reliable, transparent, or respectful service.

Excellent company and owner. Had an issue with my refrigerator, he came out to fix it within a day…read more- ordered parts and returned a few days later only to find out the refrigerator would need to be replaced on closer inspection. Didn't charge for the second visit, didn't charge for the "return" of the parts he had ordered, and even offered extremely valuable consultation and ongoing support for free on what to purchase next (and what to avoid!). This guy knows what he's doing and I hope he's around as a resource to our community for many years!

This is the second time I have had Jimmy's Local Appliance Repair respond for an appliance repair…read moreduring this pandemic; first for my freezer and now for my washer. I couldn't be more pleased. He builds trust by offering great service, along with helpful advice, at a great price. He was on-time for both appointments. So glad I found a reliable, knowledgeable appliance service man!