I chose B Cool because they were responsive and professional from the start. They answered my call, asked questions about what was going on, sent appointment confirmations, and the technician arrived within the scheduled window. The reason I called wasn't just because of a musty smell. My biggest concern is that whenever the AC kicks on, my eyes burn, my nose gets congested, and I start sneezing. I've been dealing with allergy-like symptoms for a while now, and I was hoping to finally get some answers. The technician spent quite a bit of time trying to figure out the source of the issue. After the initial diagnostic, I was told it would cost an additional $75 to continue investigating because the system was wrapped differently than expected and required more time to access. I agreed because I genuinely wanted to get to the bottom of what was causing my symptoms. In the end, I paid about $173 and still don't have a clear answer. There were several possibilities mentioned, but nothing definitive. I was shown a picture that was supposedly of my evaporator coil, but when I asked for a copy, I was told it would be uploaded to my profile. I never received it. What bothered me most is that I was left without any real explanation for what is causing the burning eyes, congestion, and sneezing. At one point, I was told I may just need to "get used to it" or consider replacing the AC because of its age. That was frustrating to hear after spending money specifically to find the cause of a problem that's affecting my quality of life. I don't expect every service call to end with an easy answer, especially with an older system. But I do expect clearer findings, better documentation, and more direction than "it might be this" or "it might be that." The company was professional and responsive, but I walked away feeling like my main concern was never really addressed. read more

Great service, great customer service Office calls back by next morning I've had 2 units Installed and serviced by B Cool for many years highly recommend! read more

I recently had an issue with my AC where both the outside and inside unit were working but. It cooling. It was a frustrating night as AC units love to breakdown at night lol! My parents have hired BCool in the past and recommended their services. I called them first thing in the morning and they were very professional and scheduled someone to come the same day within 2-3 hours of my call! I was very happy about that. The gentleman that came was super nice and what I loved is that not once did he tried to up sale anything and kept in sight what he was here to do which was to make the AC unit blow cold air. He found the issue very quickly which was my capacitor, replaced it and unit immediately started working properly. I asked about maintenance as I bought this house in 2020 and didn't know when unit was last serviced. He recommended a cleaning of the inside unit. He showed me how filthy is was and how the line needed to be cleared. I was happy that I chose to do that as it gave me comfort that now the unit is up to date. I totally recommend them and will use them again without a doubt!!!!! read more

B Cool - Heating & Air Conditioning/HVAC Near Me

Very professional and competent, methodical and knowledgeable.. they came on time and completed the work highly recommend for ac related issues read more

Needed a new AC and they promptly replaced it. The techs were on time, very professional, no mess, no noise. Fair price. Excellent service! Highly recommend! read more

Awesome. I am super impressed with the great service and repair. Thank you guys for taking the time to let try and diagnose problem over the phone before coming and getting to the problem. Thank you for your future advice. We will definitely be using your company again. read more

B'Cool has been our go-to AC company for many years and their service and responsiveness have always been excellent! Last week, our AC stopped cooling at 4:45 on the hottest Friday afternoon ever :-0 No surprise to us that B'Cool was here to save the day by morning! We have recommended them to family, friends and neighbors who all share the same great experiences. They are professional, honest and prompt so I highly recommend them to you as well! read more

We've used B Cool a few times. They are always there, even weekends in the middle of the summer when your A/C goes out, to address your issue. Today we had an appointment for an annual check up, Eric showed up right on time and spent an hour going over our equipment. Very reassuring. We just moved to Weston in July of last year, so we knew nobody. The previous owner left us B Cool's card and we are very glad they did. Excellent company and we highly recommend them! read more

Absolutely love this company! They always show up on time, very professional and reliable. We use them for our home, business and son's home. The owners are amazing and so is their office staff. The technicians are awesome, clean and professional! They replaced our entire unit and did it in 1 day. Our electric bill dropped considerably! I highly recommend B-Cool Air Conditioning! read more

Quite possibly the B E S T A.C. company around. I have used them multiple times throughout the years and they have always made me feel like I am their only customer and as if they are literally sitting around waiting for me to call to bounce into action. Everyone is cooperative, and have a sense of urgency. I can't imagine calling anyone else when my issues have been resolved within 24 hours. Love the team especially Cindy, Dave, Karen, Vinny, and Eric. Expect professionalism, expertise, reasonable rates, honesty, efficiency, integrity and no upsales! Check out their website for extra savings via coupons! They also help finance your new units. A real blessing they are. read more

Our air went out this afternoon. I called B Cool based on the great reviews they received here. The tech arrived at the time promised. He was nice, and explained everything to me that needed to be done. He got to work right away and diagnosed the problem right away, a bad fan motor. I expected to have to wait for a part to be ordered however I was pleasantly suprised he had the part on the truck! WHAT that never happens! About an hour after he arrived my A/C was working again. B Cool you saved the day! read more

I have been a loyal, steady and pleased customer of B Cool for possibly 15 years now. Not sure why I never posted a review. From service calls to installations, they are always professional and punctual. From a pancake unit in my old condo to a full sized unit in my home, they have been installing and servicing my homes. Eric is my go to technician and he is always honest and informative. Never, ever tries to sell me something that is not needed. Today, Brad and Hunter did an installation for me. Upon arrival, which was punctual, Brad immediately identified himself by name, which I think has become a rarity these days. Mark, the owner, stopped by during the installation and I mentioned how pleased I have been through the years. Upon departure, Brad and Hunter, checked and rechecked the system and ensured that they left no debris inside the garage or outside of the house. I've been recommending B Cool for years and I am truly a satisfied customer. See you in 12 months for a check up visit. Thanks! read more

I loved that the technician showed up wearing a mask, but I was not at all surprised because this company cares about their customers. They actually answer the telephone, call backs are done promptly, show up on time, and explain all necessary repairs in layman terms. If you want a professional team to handle your cooling needs, there is nobody better than B Cool. read more

I have been using B cool air conditioning for about 10 years .They are one on the most reliable and honest company's I have used .They always fix the problem .never make a mess and always explain what they are doing.when I sold my house and rented I had my landlord use them too .I highly recommend this honest company.i now have a new home and will always use them. read more

B Cool has been our go to service for years. Called them at opening, they gave us a time, arrived on time and got us going in No-Time. I have never received a quote that I thought was out of line. We Would not consider calling any other AC Repair Service in Broward County. read more

I could not recommend any company anymore than B Cool. I have used their services for over eight years. Anytime I have needed a repair they have always been fair never trying to sell me anything I didn't need, and when I needed new air conditioner they sold me one at a great price and did a wonderful job on the installation. I just had an issue on a Sunday morning (Mothers Day) and they were out in the jif and fixed the problem at an extremely fair price. The HVAC technician who came today is named David, he's been to my home before and has always done great work and is extremely professional and courteous. Once again I could not recommend any company more highly then B Cool. read more

Used this business before and called them again based on my first experience with Eric( knowledgeable professional! 232.00 fee - well spent. We miss our Wednesday appointment for 8 min and they are gone, yet they call me at 2:53pm on the second appointment to let me know they are on their way. ( Window of 1-3pm) ironic for sure. The new guy shows up not Eric and he seems very nice. He is offered water and food five times and declines. He hangs out for maybe 35 min.. Walks outside, sits in van, collects his check and leaves. I go inside no air filter and the old one is left on the floor! Air does not go on and we call and somehow it goes on and goes off again. Yes, this top notch professional the owner was offended I complained did all of this and did not fix the problem. We called three times that night, no response! Woo ho great example Karen! I get a call on Saturday and she says " we have never had a complaint" well here is your first one- own it. Conversation got unpleasant for her and she hung up. Yes, hung up. She said it was a personality issue! Too funny! His work speaks for itself!!!!! I called back four times to get my check back. No reply. I have contacted my bank and will tell all my neighbors and friends about this memorable experience with BCool! Happy to provide video! read more

I have been a customer for several years. On contract , twice a year they check and service with a percentage discount for any repairs. They staff is courteous, prompt, and very efficient. No matter which one of the guys comes out, the service is professional, quick and very fairly priced. One of the new a.c.'s installed had to be 'tweaked' and they came out the same day--and were not satisfied until I was satisfied and the system was working perfectly. Great service and I appreciate in this day and age when professionalism and courtesy are combined. read more

What a wonderful experience. I called B Cool for a second opinion, after another company quoted me a ridiculous amount of money and wanted to replace almost every part of my AC unit. I knew something wasn't right when they told me the ducts needed to be cleaned, because they're clean as can be. Eric came out, did a full inspection of my inside and outside unit and explained everything to me. This job went from a new board, duct sanitation, a new relay switch, a UV light and a blower cleaning... to a new thermostat box. That was it. I bought and installed a Nest unit and it wasn't communicating to the AC board. Eric was friendly, courteous, professional, and went above and beyond to explain everything to me. B Cool is the only company I will use for any AC work in the future. read more