I was really pleased with the level and type of communication--it was super easy to book online via…read morechat and then reminders were sent electornically too. The only phone call was when the technician was on their way. The availability was great too and the job was done quickly. I'm not sure how competitive the price was but for the ease of booking and level of service, it didn't really matter to much to us!

A job that should have taken two days took four. A larger job in an older home that required…read moretearout and some redesign. Office put additional pressure on workers to finish the job. Had to fight to get them to return for a full day on the third day. Probably needed 2 HQ people from start to finish. Effort: good when on site, full day effort Tearout: good, did cut an electrical line. Fixed Engineering and design: just fair Quality of material: excellent,no leaks Price: competitive

We had a great experience with Weilhammer Plumbing and would definitely recommend him! After…read moregetting several quotes for a new water heater and water softener, Weilhammer Plumbing offered the best price by far without sacrificing quality or service. From start to finish, he was professional, knowledgeable, personable, and easy to work with. After the installation, we did have an issue with the water softener, but what impressed us most was how he handled it. He made it a priority to come back out, correct the problem, and made sure everything was working properly. It's refreshing to work with someone who not only offers fair and reasonable pricing but also stands behind their work. Great customer service, great communication, and a great overall experience. I would absolutely use Mr. Weilhammer again and highly recommend him!

I didn't actually pay for service, but they just talked to me on the phone after sending over some…read morephotos to get my issue fixed. World class service the world needs more of.

Christian and Zack from Grateful Plumber were polite, courteous, professional, and efficient when…read morethey fixed my plumbing problem. I would highly recommend Grateful Plumber for your plumbing issue. I will be recommending them to my friends and family.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

This is the best plumbing option in Indianapolis! They are everything you could ask for : friendly,…read moreresponsive, reliable, etc. Emily and Edgar are great to deal with. They go above and beyond!

Wonderful and fixed the leak company to work with. I called and received same day service. The guy…read morewas very nice found the problem with the toilet. I highly recommend them. Thank you Allen Plumbing!

We are moving and needed a few electrical repairs that came up on an inspection report.. Chapman…read moreresponded quickly and scheduled someone to come out within a few days. He did great work! I would definitely use them again.

Took two days to come check why I had no water and the stood in the driveway and told me the…read morecompany did NOT have the permits/stamp to do anything to help. Never looked at the problem.

They are certainly at the high end of the cost spectrum, which would be fine if they provided the…read morecustomer service equal to that higher cost, but they use a automated system that will bombard you reminders and calls which is irritating. They are very friendly and the technicians are very professional however. We used them to do electrical wiring for our basement, it was two new breakers to install three light switches and a dozen led light boxes, just under 7k. They were supposed to do plumbing of a bathroom sewage pump, valve for a softener to drain, and shower install with a rough out for a sink, 9k. They miss-scheduled the appointment for plumbing and instead of just saying oops let's fix that they spent their time telling me I scheduled Monday and Tuesday and it's a two day appointment so that's why I am receiving multiple reminders for my appointment on Monday and Tuesday to start, despite my repeating it is Tuesday and Wednesday because I would not be home on Monday as I told the tech who did the estimate. The electrical part they would not take payment for until they finished the job despite my request to pay as they go. Since it requires the plumbing team to finish first they said they would come back when their plumbers finished, still daily texts and calls to schedule the final electrical which according to their tech couldn't be done until the plumbing THEY were scheduled to do. Their AI based system is terrible. Their work is quality and their human customer service team is frustrating but friendly. We canceled the plumbing and now will cancel the finish work for electric as well. Too expensive to justify these annoyances in my opinion. We were convinced to buy their service plan for our ac and electric, not sure what that really gives us but we won't be using it now anyway. I'd caution anyone from using them without a few estimates first.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

Just my luck on Friday 11/8/2019 I went to take a shower before going to bed only to discover that…read moreI had no hot water...yikes!!! Immediately I pulled out my big book of major appliance receipts/warranties and found out that my current hot water heater had been installed in September of 1996 - so my assumption was that those weird noises that woke me up in the middle of the night on Thursday were the death throes of my water heater. Fast forward to Monday 11/11/19 when I was up bright and early to get some quotes for a new hot water heater. My first call was to B & W Plumbing who had installed the previous water heater when my parents owned the home. I explained the situation and asked for a phone quote which they were happy to provide. For a new hot water heater (the same Bradford/White 30 gallon lowboy electric water heater I currently had) the bill would be approximately $1,500+!!! Granted I know things have gone up in price but the total bill for the water heater, parts and labor in 1996 was $351.56. Thinking their quote was way too high I thanked them and decided to get a quote from a general contractor I had used previously for some carpentry work on my home. My next call was to Paul Walker of Unlimited Solutions. Since he didn't pick up I assumed he was busy on a job so I left him a message explaining the situation and told him it was a bit time sensitive as one likes to be able to shower, etc. right? He called me back pretty quickly, explained he was indeed out on a job but he would be able to stop by late afternoon or early evening to look at the water heater, take some measurements and get an idea of what needed to be done so he could crunch some numbers and get me a quote ASAP. Due to the time of day and holiday hours for some folks he said he would probably be Tuesday morning before he could get a quote together. Tuesday mid-morning Paul called with a quote for the water heater, parts and installation that was approximately half the price B & W quoted. In an effort to get me the best price possible he suggested we go with an A. O. Smith unit. So with my verbal agreement he went to pick up the water heater only to find out after measuring it in person that it was too tall to fit in my enclosure. Fortunately I had already found a local contractor supply house that carried the Bradford/White units (only available through authorized distributors) so when Paul called with the update about the other unit being too tall I was able to give him their contact information and my okay for a $100 price increase to his original quote. Paul called them immediately and was told that they had the correct unit. So he called me back with the good news that they had the unit and he was heading to the NW side of Indianapolis to pick it up and assured me that there was still have enough time to get the new water heater installed that day...yes!! Unfortunately, when he arrived at the supply house he was told that the unit he had come to pick up was actually located in Bloomington, Indiana and they couldn't get it to Indianapolis until Friday!!!!! Needless to say I wasn't pleased with that news especially since the alternative unit ended up not working out increasing the job price. However, I did understand that he was trying to save me money by proposing an alternative unit. Now finding out that I was going to have to wait until Friday ---- a full week after I had the failed shower experience ---- made me a very unhappy camper. Being very customer-service focused Paul volunteered to drive to Bloomington this morning (11/13/19) to pick it up so he could get it installed only a day later than first promised --- that is going above and beyond in my opinion. And even with the slight price bump it was still a much more reasonably priced job estimate that B & W Plumbing's especially considering I have the same length warranty. Fingers crossed that this new Bradford/White hot water heater lasts as long as my last one did.

My oh my was this a story full of cataclysm, angst, and drama…read more Bizarre situation but we had a precious item of jewelry fall off and into the toilet AS THE TOILET WAS FLUSHING! To make matters worse it was like 11 pm on a Friday. Almost every plumber we called said to kiss it goodbye. But roto-rooters told us to shut off the water and don't flush any toilets and wait for them to come... they eventually sent out two absolute heroes to our house. They put a snake camera in the pipes and located the jewelry. They tried to fish it out with a coat hanger but the jewelry was close to falling over an edge and being lost again. So the man, Terry was his name, exercised expert judgment and said we would do best to came at it from underneath, through the dry wall. He said he knew exactly where it was and we don't want to give that up. (This turned out to be a genius decision and may have saved our bacon). He called another man named Juan that came out to cut the dry wall and pipes. He said he was nervous but Juan acted with pure poise under pressure. I'm talking Jordan in game six. Im talking Tom Brady down 28-3 in the SuperBowl. Hall of fame performance from Juan and Terry both. He cut as soft as possible so the jewelry wouldn't fall down. They shined a light and could see it in the pipe. It was so close to the drop! I'm talking 2 inches away from falling over a cliff. They had the clever idea of putting a drill bit right thru the middle of the jewelry to hold it in place - I mean Terry was out here making Bill Belichick level game-time decisions. They then cut the pipe and for a moment we waited with baited breath cuz we thought we lost it again. But then Juan handed it to me. We cried tears of joy. God bless you, Terry, Juan, and Roto-Rooters! Please give these men a raise or infinite job security. I am forever grateful. Just typing this up makes me want to cry all over again.

Today is the second time they have failed to show up for my service. Yesterday they cancelled at…read more5:45 for an appointment set btween 5-6. Today they called at 5:11 to clarify some of the issue, said they would call back, and instead, have simply not showed up. Don't waste your time. I'm only giving one star because I can't give zero.

Loved that their pricing was fair. If you need someone to beat what the big name company estimates…read moreyou then call KJ Plumbing. We just moved into a fixer upper and needed the sink plumbing moved to a new location and the job was done exceptionally well and so much cheaper than we were originally estimated. We will definitely be calling for more work from this company! We liked the honesty and the fact that he comes out to Franklin. Don't hesitate to call them!

From the owner: KJ Plumbing is a family and locally owned business priding itself in​ providing itself in valuing…read morecustomers by providing top quality work without inflating the price. We offer FREE estimates, and guarantee to beat any competitor's estimate!We pride ourselves in treating our customers just as we would our own family. In fact, many customers have become more like family than customers over the years. We take pride in working hard to provide for our family without taking advantage of yours. We believe in being respectful, upfront, honest, fair, and reliable while providing quality work that we will always back up! Quality work at a fair price!