From the first call for a quote to the job beautifully completed, Chim Chimney was professional,…read moreprompt, attentive and creative. Our first encounter was with Elias, who thoroughly inspected and offered his expertise on design and what to expect. He was honest and didn't rush us or give us unreliable expectations. Initially, we just wanted a wood stove inserted into the "hole" where the old fireplace was. He kindly explained that this wasn't possible without dropping out the prefab FP, along with cutting out stone for proper clearance. Fast forward, Elias found that we had an old chimney to the left side of the unit that spanned from basement to third floor and out the roof. Long story short: in order to make this happen, we had to demolish the entire unit. We chose our stove and the flooring. Next appointment was demolition! Walks in Ben! This guy was the real deal! He was professional and courteous, but what we admired most was that he was honest! This wasn't the usual slam dunk job. Our house was built in 1980. Once demolished, we found all kinds of issues that needed addressing. The builder cut up the hardwood floor to meet the old FP, so there were odd gaps, the old side chimney was in the way! At first, Ben built out too far. We weren't happy. No worries! He came back, removed the frame and backing and built tightly around the chimney column. Throughout the entire process, they made certain all work was done to code! The initial quote never changed, even though wrenches were thrown in. What seemed like a nightmare, this company turned into a dream! They exceed our expectations and then some. I would highly recommend this company, as well as their employees and subs. Absolutely stellar job! Thank you Chim-Chimney for making our dream come to life.

I called them & requested a quote to repair our chimney. The guy was knowledgeable just like the…read moreother to companies I called afterwards. Before he left he said I had to pay 99.00 him for the quote before he left. He said they would deduct it from the bill if I gave them the job. If I had know that ahead of time I would have moved on. I called 2 other companies and they didn't charge a fee. They both gave me a quote for the same work for nearly half the cost. Needless to say, I hired Alligiance Chimney & they did a fantastic job. Never again will I call Chim Chimney. I felt tricked & taken advantage of.

The technicians were on time and did a phenomenal job fixing my gas fireplace so it can be used. I…read morehave had several check it out when we first moved in, and it never worked for long. Give these guys a try. You won't be sorry!

Not a fun experience. Terrible to work with. They put in a fireplace and added to gas line but did…read morenot get a permit. Was unable to obtain one because per their sales rep "they are not licensed contractor". They were suppose to be working with their insurance company for a bond and after nearly 2 weeks still don't know what to do. I called the city to verify all of this and they haven't heard from them yet. They also charged us $500 for work that had to be done in the attic. Per sales rep it was "too hot" and his men were "sweating too much" so we had to have somebody do it. And we had to pay them and they never reimbursed us back. Stay away!

Needed to have the chimney inspected and they were on time and professional. Cleaned up and…read moreeverything was ok.

Terrible. Told by home inspector logs installed incorrectly. In escrow. Send photo and ask to…read moreverify if correct. Said they can't tell from photo and have to come out for $271.00. I cancel because it's after escrow closes. Again, I cancelled and they still came out and then have been harassing me for payment. Try anyone else. Ashbusters is dishonest and inept.

We had a small issue with our fireplace so we reached out to Sweeps and Ladders to assist. The…read moreOwner was in the area and took it upon himself to stop by. The issue was as simple as replacing the battery for the box. Neither one of us had the correct batteries - he took it upon himself to go to the closest gas station to purchase the batteries. He may have been gone 10mins - came back, replaced the batteries and the bonus was the great conversation that came with it. EXCELLENT customer service - this is what going above and beyond looks like. If I could rate Sweeps and Ladder higher than a 10 I would!

Their inspection was really thorough and good. Worth the expense. Even included drone shots of top…read moreof chimney.

We had such a great experience with the installation team at Hearth & Grill Shop. When I needed to…read morereschedule the installation appointment, the manager, John, took care of it easily. The installers, Don and Camacho, were professional and made sure I understood how everything worked.

Piedmont Natural Gas came out to check out my fireplace and noticed that it wouldn't stay lit…read morebecause a part needed to be replaced. He adamently recommended The Hearth & Grill Shop. After a few email back-and-forths, the technician was less than polite and refused to even look at my fireplace. If I'd done my due diligence, I would've seen the overwhelming negative reviews on Yelp and never contacted them in the first place. I'm just here calling 'em like I see 'em, and this place is a dud.

We went with them because they were recommended by my General Contractor…read more Sales were great to deal with. Our Salesman, Patrick, was very helpful and easy to get ahold of. Answered all questions in a very timely matter. Installation was excellent! Brandon (Supervisor) and Gene (Installer) are top notch! Couldn't ask for better. Professional. Knowledgable. Absolutely stellar! Scheduling was a bit of an issue, hence the 4 Stars. Ordered a Fireplace with non combustible mantle and Grand Vista Screen Doors. Fireplace came in and was installed without issue. However, it appears the lady that orders everything did not place the mantle order nor the screen door order at the same time. So that delayed completion by several weeks. This made absolutely no sense since everything was Paid for in full when I placed the order. When I questioned why and how this could happen, no one seemed surprised by this individual dropping the ball. The finished job looks great and works wonderfully. But before using them for the next fireplace addition, I'd have to be sure that the problem person I had wouldn't be involved again.

Emailed them through their website. Got an immediate response. The ordered what I needed and set up…read morethe installation. Installer came a week later, very efficient and clean. Highly recommend.

Did a wonderful job on my new construction home. Quick and Clean services at a fair market price…read more Hugo's team is great. The did my fireplace, front and side steps and foundation brick. Looks amazing!

From the owner: Specializing in: - Masonry Contractors…read more- Building Contractors - General Contractors - Masonry Contractors-Commercial & Industrial

Luna did a great job on my project -- an old brick retaining wall that was falling apart next to my…read moredriveway. They removed every old brick, put in a secure concrete footing, replaced the old bricks with new ones, cleaned up every bit of grout, and removed all materials and equipment - all this in the hot sun over the course of a day and a half. The price was reasonable, and they were punctual, professional and respectful. Best of all, the finished product is beautiful. Two thumbs up!

From the owner: At Luna Masonry we build your dream projects…read more Our number one priority is to provide our customers with reasonable rates, reliable service, and quality workmanship to satisfy their needs. With years of experience and education, no job is too complex or too big for us to handle.