Best treatment facility in Tulare county. Staff is caring and professional, and the atmosphere is…read morecalm and welcoming. If you need help with addiction/alcoholism, call VRC!

I went there to get therapy for my anxiety & depression that was the reason I drank/binge when I…read morewas overwhelmed. The therapy with Robbie was life changing I was able to work through the traumas of my past. I was disappointed at the end with the group sessions it seemed to be more about my insurance money instead of helping me. Use caution with this place.

Amazing help for women struggling with addiction staff is amazing and helped me more than words can…read moreexpress truly grateful for all their help

Incredible facility and incredible staff. I was particularly…read moreamazed by the social worker her name is Stephanie who was very kind and welcoming and supportive. Thank you!

This is a great place for your loved one to come and rehabilitate. The caretakers there are very…read morenice and helpful.

Came for a tour for my aunt a while back to choose a facility for her therapy needs.. Definitely…read morenever would bring my family here for any kind of care..

Great caring staff. I came during the day and saw some of the activities taking place. The resident…read moreauction looked so fun and they were all so happy. I also came around lunchtime and the food looked and smelled amazing. Thank you for being so courteous. Will refer to others!

I am a patient of doctor Nasr and I am extremely grateful to have such an amazing doctor doctor…read moreNasr is a man of integrity and can be trusted with his decisions and treatment plan doctor Nasr has a passion to always do his best to improve patients medical issues doctor Nasr provides extraordinary quality of medical treatment for patients doctor Nasr has experience in all areas of medical treatment for patients doctor Nasr is professional friendly and has compassion and patience for his patients doctor Nasr takes time to understand his patients needs to better advise on treatment doctor Nasr sees patients timely and explains everything clearly and takes time to demonstrate how patients can do things like stretching to improve patients results doctor Nasr has a friendly and helpful staff scheduling appointments is not a problem doctor Nasr follows through with patients plan of treatment

Poor office procedure and demeanor, dr. Nasr has poor patient cooperation. Bad attitude from doctor…read moreand receptionist. Stay away.

My teenager was dealing with OCD/obsessive thoughts about an uncomfortable topic. Susan worked with…read morehim and helped him identify strategies and tools to work through the thoughts he was dealing with. My child felt she listened to him and was a partner in the process. With her support and guidance, my child was able to take control of the situation and move towards resolving his obsessive thoughts in a positive way. She gave him tools to use for the future, which we are grateful for.

I went through a really bad break up and had a lot of seriously bad thoughts Susan helped me so…read moremany times when I didn't think I was going to make it mentally I was just shot honestly don't know how she dealt with me sometimes she was compassionate and caring gave sound advice sometimes it wasn't what wanted to hear but it was what I needed when you deal with something like that and you mentally can't handle the pain your going through it helps to have someone on the outside that has experience at helping other people through those times I was lucky enough to have her there to help me

Posting this here because Karambir Singh, PA (NPI #1215404140) also works through this…read morelocation/company and I believe people should be aware of my experience regardless of which office the appointment was scheduled through. My actual appointment took place through Mind Divers in Tulare, CA on 5/27/26 via Zoom. I had a Zoom appointment with Karambir Singh, PA and it was honestly one of the worst mental health appointments I have ever experienced. The appointment lasted only about 15 minutes, yet within that short amount of time he was already telling me I was misdiagnosed with ASD/ADHD and that what I was experiencing was just depression and anxiety. This was without reviewing my psychological evaluation report, without reviewing prior records and without even fully hearing my history. What made the situation worse was that it became obvious he had not even read the detailed intake questions and answers I completed before the appointment. I had spent time filling everything out thoroughly to help the provider understand my background, symptoms, struggles and history, yet during the appointment it felt like he knew almost nothing about what I had already submitted. He did ask about my prescription history, but because I have had years of treatment and multiple medications, I explained that I could send him a detailed medication report so he could accurately review everything instead of relying on memory alone. He did not want it. Neither did he ask for my psychological report for my diagnosis. As I tried explaining myself, I felt interrupted, talked over, dismissed and judged throughout the appointment. Instead of trying to understand me as a patient, it felt like assumptions were being made within minutes of meeting me. Toward the end of the appointment, I asked him what he specialized in and even asked for his name because the appointment had become so uncomfortable. Instead of professionally answering, I was told I could "do my own research." I have been in therapy and mental health treatment for many years and have gone through formal evaluations. I understand not every provider is the right fit, but this experience felt cold, rushed, dismissive and careless from beginning to end. This is my personal experience and opinion, but I would not recommend this provider to autistic, ADHD, or neurodivergent patients looking for someone who takes time to listen before making conclusions

So now that I have made my concerns public, someone (Schlene Peet) from Kaweah Health Mental Health…read morereached out to me shortly thereafter. I spoke with Schlene on a Friday and emailed her a synopsis of my concerns and about our conversation a couple of days later. She asked that I send them to Michelle Quinonez, a director at the mental health hospital. I sent my email to Michelle every day for a week. No response. Michelle was supposed to forward my email to Schlene Peet, who is an interim director. After several days without a response, I was told Deborah Volosin would be very interested in our experience and she would definitely want to be aware. I sent the email to her twice - no response. I also copied Gary Herbst - no response. My family member said they would rather die at home than to ever go back to this facility. I cannot verbalize how heartbreaking this is. You need me to email you my contact information? Schlene and Michelle have that information. YOU can reach out to me. You mention someone reaching out to me promptly? That has never been the case so I am not sure why you are saying that. Is my family member better, as Schlene asked? NO! My family member is WORSE!!!!!

Brought my mom in as she was septic and the ER staff was amazing but once she got admitted to…read more3South the care was no longer there. I watched staff for 4 hours on day one and they would come in and check her vitals and leave but never emptied out her full catheter bag nor offer her water. I finally ended up emptying out the bag at hour 2 and asked the next nurse how often are they supposed to empty it out and she told me "oh just push the call button and we will come". So I guess it's not part of their patient care to check catheter bags unless patient requests for it to be emptied out. Day 2 still in 3South, I came in and her IV machine was beeping and it can be heard in the hallway. It took a nurse an 45 minutes to come and check the IV machine which was not pushing her fluids. Day 3 still in 3South, my mom calls me to tell me she hit her call button and had been waiting about 10 minutes to get help to use restroom but no one came and she ended up soiling herself. I HAD to call to get a CNA to go check on her and that still took another 10 minutes. When the CNA finally comes into the room, she asks my mom "Do you want something to clean yourself?". Ummm, hello she couldn't get up on her own to use the restroom so you think she can clean herself?? Really?? By far the worst care I've seen so far offered by this hospital. I do want to say I am giving it a 3 star as she had a wonderful RN and CNA at night who took really good care of her and my mother made sure to tell me how well they took care of her. Seems like the lack of care is on the day shifts.

1 STAR - A PATTERN OF INTIMIDATION, DISMISSAL, AND FAILURE OF BASIC CARE…read more I waited a long time before writing this review because I wanted to be fair and accurate. Unfortunately, after multiple emergency room visits, I feel an obligation to document what I experienced so other patients -- and leadership -- understand what is happening here. This was not one bad interaction or an overwhelmed shift. It was a pattern of deeply inconsistent care, ranging from truly exceptional compassion to behavior that was dismissive, intimidating, and completely inappropriate in a healthcare setting. THE STAFF WHO DID IT RIGHT It is important to acknowledge the individuals who genuinely embodied what emergency care should be: * Katie, RN -- Calm, compassionate, grounding, and professional during a severe panic attack. * Stephanie, BSN & Douglas, LVN -- Absolute angels. Consistently kind, attentive, patient, and humane across visits. * Matthew, PA-C -- Took the time to listen without judgment and treated me with respect. * Initial Security Team -- Treated me with dignity and kindness, helped me safely off the floor during a panic attack. * Alexandra Rogers, Phlebotomist -- The best blood draw experience I've ever had. Gentle, skilled, and compassionate. * Amber C., Patient Access Specialist -- Warm, welcoming, and grounding. * Third ER Visit Physician (MD) -- Truly exceptional bedside manner, professionalism, and advocacy. I am genuinely honored to have received her care. These individuals are the only reason this review is not zero stars. THE DISTURBING PART During my first ER visit, I witnessed a young boy experiencing crushing chest pain that went unaddressed for an alarming amount of time. His mother explained he had fallen while playing sports and the pain had worsened to the point they came to the ER. Watching a child in obvious distress without timely escalation was deeply upsetting. When I attempted to document events using voice-to-text, the response from staff escalated instead of de-escalated. * Anna, RN spoke to me rudely, told me to "sit down," and warned me not to record. * The interaction became confrontational rather than therapeutic. SECURITY USED AS INTIMIDATION Instead of calming the situation, Evan L., Security, was called. He told me I needed to "be respectful" or I would be forcibly signed out AMA without receiving care. His tone and presence felt punitive and coercive. Being threatened with loss of medical care while already in a medical crisis was frightening and inappropriate. Hospital security should exist to protect patients -- not intimidate them or threaten removal of care. A MOMENT THAT SHOULD NEVER HAVE BEEN NECESSARY Later, as I was returning from my own EKG -- which was significantly worsened due to the stress of the earlier nurse and security interaction -- I saw that the boy with crushing chest pain was finally called for an X-ray. His mother and I shared a brief moment of relief that his pain was finally being taken seriously. It should not have taken that long. DENIAL OF BASIC HUMAN NEEDS During a severe panic attack, I repeatedly asked multiple staff members for water. No one brought me any. I only received water because a friend brought it from outside the hospital. Denying water to a patient in acute distress is unacceptable. ADDITIONAL UNPROFESSIONAL CONDUCT * Clarissa, ED Tech treated me disrespectfully and refused to tell me my weight after I requested it. * Alyssa, LVN rushed my discharge, provided no education, and failed to ensure prescriptions were sent. The pharmacy later confirmed they received nothing, including essential asthma medication. * Andy, PA-C appeared distracted, failed to provide water, refused to identify himself during a follow-up call, and hung up without resolving a medication issue. These failures delayed care and caused unnecessary stress. FINAL THOUGHTS This emergency department has outstanding individuals, but also serious systemic and cultural problems that cannot be ignored. No patient should ever: * Be intimidated by staff or security * Be threatened with removal of care * Be denied water during a panic attack * Be rushed out without education * Leave without essential medications I sincerely hope leadership and patient safety teams take this review seriously. Patients deserve safety, dignity, and compassion, especially in moments of crisis. 1 star

A full-service clinic with pleasant knowledgeable staff that will help you get through a very…read moredifficult time and improve your life