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    Babe

    5.0 (1 review)
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    1 year ago

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    Decor 4 Kids

    Decor 4 Kids

    3.3
    (11 reviews)
    28.8 mi
    $$$

    We chose this company because we wanted to support a local business and expected a higher level of…read morepersonal service and accountability than you'd get from a large online retailer. Unfortunately, the experience was the exact opposite. We placed our order on February 1st and were quoted a 6-8 week lead time, with assurances it would "probably be closer to 6." We paid in full upfront. The beds did not arrive until April 24th. The biggest issue wasn't even the delay -- it was the complete lack of communication and professionalism throughout the process. Every update had to be initiated by me. Emails frequently went unanswered, or I'd be promised an update "soon" only to hear nothing again. It was one excuse after another for months. By the time the beds were finally ready, I no longer trusted this company enough to have them deliver directly to our rental properties. I had to reroute delivery to my personal home and pay additional money out of pocket to coordinate separate transportation to the rentals myself. To make matters worse, when I expressed frustration, they minimized the situation and claimed the order was "only a few days late" -- despite delivering nearly a month beyond their own maximum quoted timeline. Looking back, I should have listened to the many other reviews describing these exact same issues with communication, delays, and poor follow-through. Unfortunately, our experience proved those reviews were accurate. The product may be fine, but the service experience was genuinely awful. If you value communication, reliability, or honesty, I would strongly recommend taking your business elsewhere.

    This business is a scam and you will not get any of the items you buy from them…read more I do not use that word lightly, but after what we've experienced, there is no other honest way to describe this business. We placed our order over four months ago and have still not received the items we paid for in full. These were not luxury or "nice,to,have" purchases , they were items bought for our twin babies. We trusted this business at a vulnerable and important time in our lives, and that trust was completely disregarded. From the moment the promised delivery window passed, everything became excuses, delays, and shifting stories. We were told for weeks that our order was "almost ready," that shipping was "being handled," and that delivery was "imminent." None of it was true. Each update contradicted the last. Nothing concrete ever happened. What makes this worse is the complete lack of respect shown throughout this entire process. No accountability. No proactive communication. No genuine effort to make things right. Just deflection and empty reassurances while they continued to hold our money. To make matters even more concerning, this business no longer has a real storefront. They appear to operate out of a warehouse with no clear way for customers to speak to someone in person. That was not disclosed when we made our purchase, and it has made resolving this issue nearly impossible. After months of waiting, pleading for clarity, and trying to be patient, we were forced to ask for a refund , something that should never require this much effort when a business fails to deliver at all. The emotional toll of dealing with this while preparing for life with newborn twins has been exhausting and deeply upsetting. Looking at recent reviews, it is clear we are not the only ones. Other customers have reported similar experiences over the past several months: undelivered items, endless delays, and difficulty getting refunds. This does not feel like an isolated mistake , it feels like a pattern. If you are considering buying from this business, please do not. Learn from our experience. We were disrespected at every step, left without the items we paid for, and forced to spend months chasing answers instead of focusing on our family. No one deserves this , especially not new parents. I hate to leave a negative review to a small business, but you don't need to take my word for it, just check the most recent reviews you can find on any platform and see for yourself.

    Photos
    Decor 4 Kids
    Maxtrix Loft/Bunks
    Maxtrix Loft/Bunks
    Romina Antonia Crib in white.

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    Romina Antonia Crib in white.

    Babe - baby_gear - Updated August 2026

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