Melissa is absolutely great patient, friendly, and very hard working. She communicated everything I…read moreneeded to know and helped me get settled in quickly. Even stayed late to make sure everything was good to go!. 5-star service. Great community and work orders are serviced quickly if you have any issues.

Melissa is the most wonderful, professional and customer friendly leasing professional lady that I…read morehave ever met. I have lived in apartments across America for nearly 30 years but Melissa outshines them all. She is pleasant, courteous and very helpful and resourceful. I wish I could hire her for my business. To my amazement she even solved ban IT related issue when I had a problem with my computer to pay the rent. Please convey my sincere thanks to Ms. Mellissa for the outstanding service she provides us time after time. Kindest regards, Dr. Fred Abolfathi

Loved my time here, so hard to leave as I am relocating cities!…read more The view is breathtaking, I loved being able to watch sunsets and sunrises over the water on the hammocks, bench or by the fire pit all along the water. Multiple pools with one of them overlooking the water. Quick and easy walk over the the restaurants, bars and shops of Gulfport. I always felt safe here, and neighbors are very friendly. Especially great location if you fish! Only drawback is that washer and dryer are not included in the unit so you have to pay and go to the community laundry room, although I never had an issue with getting an available machine. Also the floor plans are kind of small, but worth it for the beautiful view. New management is very friendly and great that the office is now open on Saturday's as well. Maintain everything we're always very friendly and helpful as well!

excellent management! Unit was clean and everything was as expected. Property was clean, nicely…read moretrimmed and well maintained. Views from the sea wall were spectacular! We loved the neighborhood. Laura, property manager, was a great help and very easy to work with. I highly recommend!

I have lived here for almost two years, and it's disappointing how little attention is given to…read morebasic community maintenance. I reported the dog park water bowl almost a week and a half ago because it was full of stagnant water, algae, mold, and mildew. Management responded saying someone would come clean it, but nothing has been done. We are in Florida during extreme heat advisories, and dogs deserve access to clean, fresh drinking water. Instead, the water bowl has been left in this condition for weeks. It's frustrating that something so simple hasn't been addressed. I hope management will finally replace or properly clean the water bowl so pets have safe drinking water.

I would recommend this property to anyone because Maintenance (Pedro) is very knowledgeable and…read morekind and fix things as quickly as possible. Office staff (Cheryl and Naomi) are so kind and knowledgeable. All three are willing to go the extra mile to make sure that we are happy and safe out here.

Went over to Epic to just ask what's available. This woman jumped backed, was extremely rude and…read morewouldn't even answer questions--- then starting saying her behavior was because she had a cold. So insulting, rude, not helpful and plain poor representation of the Epic. You see I lived at the Epic when it first opened and I can tell you the women who worked there then vs this lady is very, very different. Why would anyone act this way, to anyone and not just be nice! Then her reaction when I wanted her get her photo for her bad behavior was insane,

The basics are good: The office staff are very friendly and responsive, though hard to reach over…read morethe phone. The maintenance staff usually come same or next day after requesting their services and are great. Amenities are well maintained and kept looking nice. The apartments are decent, and exactly what you'd expect from a slightly older building run by corporate entities and a bottom line. Nitpicky details: If there are broken rules that impede on the convenience of the staff, it's addressed in a lengthy email. If the only ones bothered are residents, they don't do much. My primary example is pet waste. People just leave dog poop everywhere and I can't even use my porch on a windy day because it just smells like old, hot, poo from all the pet waste people don't pick up and the office doesn't address it.

love the Lake, this property is beautiful and the Staff was wonderful! Sara was a big help and she…read morehad so much personality! Will Recommend these apartments to anyone

I've been living at Town Place for over 2 decades, and find the place wonderful. The staff is…read moreoutstanding. Sure there have been a few ups and downs, but in the end, it all worked out. There is one individual I would like to mention, his name is Armando ( head of the maintenance dept. ) about 3 weeks ago Armando came by my Apt to do a checkup on my Apt., he noticed right away my right foot was swollen, and discolored, I told him I'd been sick in bed for 4 days. He HIGHLY suggested to go get the foot checked out. I did, and ended up in the hospital for over a week. eventually a lot of surgery and pain. If Armando had not alerted me, I probably end up with osteomyelitis and possibly have died...Town place is centrally located in Clearwater, there is a super Walmart across the street.

Management used to be good and have a caring attitude, it's now turned into a weird standoff ish…read morevibe. It's almost like you feel like the burden asking them basic questions, like some of the stuff I've experienced in the just the last month. For example they randomly deactivated my key fob so I couldn't get into my apartment one day :) even tho I've never missed rent once. They also switched my call box number so I couldn't get in that way either. When I brought this up to them not once did they say sorry, they fixed it which was great but seemed pissed off that I'm even asking them to fix there mess up. My bad I guess lol, then today my car got hit and ran in the parking lot so I assumed oh I'll go ask to see the cameras and that'll give me an answer. They have no cameras except for there workout rooms and the pool. So no luck there for me either. It's just disappointing paying 2k+ for a 1 bed and we can't even get cameras in the parking lots for safety measures, just kinda crazy for 2026 imo

A friend of mine invited me to stay with her in her complex while visiting the area. I must say…read morethat her 2 bedroom apartment with a screened in patio is lovely. The apartment is spacious with modern appliances in the kitchen. My favorite area was the outside courtyard area.

Lived here almost 6 years, great location! Never had an issue with maintenance, Cheryl & Bebe are a…read moregreat team ! The grounds are well kept and secure! Also the pool is sparkling! 5 stars

I lived at 13306 #1101 from Feb 2017-Jan 2019 and all was ok. They weren't going to renew my lease…read morebc they wanted to update the apt. I found an apt at 13306 #302 (1st floor) and rented from private owners at $1300/mo. Was there 3 years until owners sold to management company at the time. Had just renewed my lease for another year. When lease renewal came up for 2023, Bea the office person at the time presented me with a new renewal rate of $2200/month. They also were going to start charging $35/mo. for the storage units that are there for each tenant! What greed. She must've been smokin some potent stuff for that delusion. During my last year there, I had a disgusting river of poop and stagnant water come up through the master BR shower all over the floor into my bedroom. It was disgusting. I left Florida after 37 years, no regrets.

The apartments themselves are fine, but the management and maintenance staff are completely…read moreincompetent and unprofessional and the management by Rose is so poorly done. I'll list just a few ways, and the worst one is last. It took THREE separate requests to get our dishwasher fixed, and every time we were told we didn't submit the request right. Maintenance tells you one thing, the office denies it, and then they act like you're the problem. It's the way they talk to you that is so disrespectful. We were threatened with a $50 fee for leaving a Roomba outside our door for a day to dry. A maintenance worker made inappropriate comments about a female resident "smelling good" and wanting to be around her, which is creepy and unacceptable. They either don't understand their own lease or choose to ignore it. They repeatedly tried to tell us we had to report a service animal when the lease clearly says otherwise. They also recently switched their water supplier, which over tripled our bill. And then they lied about the way that the amount was calculated in the past. I don't know why they would choose a company that currently has multiple lawsuits over price gouging their customers. The final situation was beyond unacceptable. While dealing with a missing pet, a maintenance worker told us he would throw our poster away, then came to our apartment, raised his voice, and refused to leave when asked multiple times and only left when I pulled out my phone to record him . Management blindly believed him without questioning anything, called the police on us, and had us trespassed from the leasing office based entirely on his version of events. This maintenance worker tried to tell the staff my boyfriend was aggressive, meanwhile the actual truth is my boyfriend wasn't even outside. The worker was yelling at me and not leaving despite me asking multiple times for him to stop talking to me and just leave us alone. But yeah, my boyfriend who wasn't even present is the aggressor. They even told police there were "previous aggressive incidents," which is completely false. The fact they call my boyfriend aggressive for saying the word "fuck", but don't consider their own maintenance worker aggressive for coming to my home and yelling at me and not leaving is insane. I've never experienced anything like this. And they refused to even acknowledge that this incident happened with me. Just know if you live here, the maintenance workers are allowed to be aggressive and far 0 repercussions or even be questioned. And now that they know they can get away with it I'm sure that they will be motivated to be inappropriate with other residents. I strongly encourage anyone, single female especially, do not consider this place if you value feeling safe in your home. At best, this place is disorganized and poorly run. At worst, they lie, gaslight residents, and take zero accountability, and actively put their residence in harms way by hiring aggressive maintenance workers. You are treated like you're in the wrong no matter what. Would not recommend. If you do decide to live here, please be aware of the maintenance worker who is pictured here. He will be aggressive towards you for no reason, and then lie about it, and the leasing staff will take his side while at the same time refusing to speak one word about it with us or take our phone calls. We will never make a maintenance request as long as we live here again at fear of this guy being in our home. Ill be posting him in all the local Facebook and other social media groups, and I'm interested to see what other people's experiences are because I know I can't be the only one.

Total bs. They paid residents to give 5 stars and now they are doing site visits and raising rent…read more$300 in turn. The payment they gave was a 10-gift card. Just so they could get the reviews so they can raise the rent. The place is dated. Windows shit you have to prop them up. The coating they spray on the showers tubs is not pretty and it creates a lot of mold. Cheap sinks. Kitchen sink you can't even put a pot in it because its like 6" deep! Good points sure they are but charging this much for the water being turned off all the time. Every other outlet working in the house. Poor quality internet due to old wiring. Some units water gushes some they dribble. They won't fix it. Not sure if they can. Washer and dryers from the 90s. Seriously. Before this new management bought the place it was a really good place to live. The homeless population is increasing.