Matt and team came out for a stinky "egg" smell coming from our kitchen sink/dishwasher area. As…read morethe investigation unfolded, we discovered the smell was a result of a bolt shot through the main PVC drain pipe and food sediment had been building up inside the wall cavity for some time. Matt cut out the wall and old piping, configured new piping and made some improvements while he was at it. Matt was supremely responsive, timely and courteous throughout the job. I would highly recommend Matt for any plumbing needs.

I saw Matt on a You Tube video. I tried to do it myself and ran into a problem. Matt walked me…read morethrough it and was extremely patient and knowledgeable. Job done. Thanks Matt

Always great service and value from scheduling to technician to follow up. Rolando did AC…read moremaintenance check today. Inspection plus answered our questions and made helpful suggestions and adjustments to improve overall airflow effectveness. Installed a water filter we bought at home Depot. Great job Rolando!

I had scheduled Brock from Mendel P&H to fix a water spigot this morning. Last night our water…read moreheater went out and I had water all over my laundry room floor. I mentioned it to Brock and inquired about a new Hot Water Heater and he was right in it and had it installed by early afternoon. Brock is VERY KNOWLEDGEABLE and very good at explaining things. He went over options for me as well. I highly recommend this company as I know the tech's name, can track their trip to me before they arrive and all done very professionally.

5 stars! We had an issue yesterday that left our brand-new stroller unusable as we were trying to…read moreleave the house with our newborn. We thought the only fix would be cutting off the broken piece, but he was able to carefully remove the parts without any damage, leaving the stroller fully usable. He answered right away, kept us updated with texts, and arrived within a few hours to save the day. He was friendly, courteous, professional, and did an amazing job. Very reasonably priced. Highly recommend -- we'll definitely be keeping him on speed dial!

Incredible work on a tough project, and at a great price. He was out there in the rain, on Father's…read moreDay, knee‑deep in mud, handling a job that turned out to be much harder than anyone expected. He clearly takes pride in what he does. That's the difference when the owner is the one doing the work -- the commitment is on another level. He has the skills, the work ethic, and the drive to make sure the customer is satisfied. I recommend him without hesitation.

I've used this company several times over the years, and they've always been fantastic to work…read morewith. They're quick to respond, efficient, and always professional. I called them this morning around 7 AM, and by 10 AM they already had my hot water heater replaced and the sewer line cleared. You really can't beat that kind of service. What makes it even better is that they're a veteran-owned local business. As a veteran myself, I truly value supporting companies that share those same values of integrity, reliability, and commitment. They've earned my trust time and time again. I highly recommend them.

I had a window well backing up. It was a pretty easy fix he told me to try before he came out. It…read moreseems to have worked. That's great service!!

Tired old plumbing (& tired old people ). Original plumbing in @1950's/1960's tract home, with some…read morediy mixed in. They've handled multiple emergencies and a major multi day bathroom redo project. Very patient with developing an appropriate quote. Great people, I think fair prices. Bathroom redo was a big job, they worked with the various family members handling different parts - couldn't have been easy for them! Today's emergency call - he took care of the problem plus cleaned the wall, utility sink, floor. Whew, I wasn't looking forward to doing it all myself. That to me is excellent service. I appreciate they're giving us feedback to plan next old-house need (so it doesn't need to be an emergency service call).

Restore Plumbing and Drain came out and installed a backup sump pump system and replaced my water…read moreheater expansion tank on a Wednesday. The T&P valve was dripping a bit for a few days and when I brought it to their attention they came out short-notice on a Sunday to replace it for free. Wonderful company and will absolutely be using them in the future.

If you need backflow testing done, Brad is your guy. He was punctual, answered all my questions,…read moreand just pleasant and professional. I feel good about calling Brad for other plumbing needs.

Brad continues to provide outstanding, timely and courteous service. As always, he remains very…read moreresponsive, punctual and uses high quality products. Never pushes for additional things to be done. And it helps that he's an honest, genuinely down to earth guy!

Don is great to work with and has officially become my go-to for all things plumbing. He replaced…read moremy sump pump system with a battery backup, and I couldn't be happier with the results. He is highly responsive, provides fair pricing, and takes a thoughtful approach to his work. I especially appreciated that he suggested a consultation as the first step in the process before providing an estimate. Other plumbers I talked to just sent over generic quotes without much effort.

Excellent plumbing company, service the way it used to be. They have replaced our sump pumps,…read moreincluding resealing the pit from a previous radon remediation. They replaced our water heater, as well as a small job. Showed up on time, they put down drop cloths to not make a mess, and very reasonable prices. He knows his business, the bill was exactly what he said it would be.

Yes, my old a/c decided to wait until the heat wave to give up the ghost! The system needs to be…read morereplaced. I arranged for 3 quotes and in the end, I chose McNally's. Mark Estrada is the Comfort Advisor. He was exceptionally polite and courteous. He explained everything in easy-to-understand terms and answered all questions in a very professional manner. He did not attempt to upsell or offer product that was not necessary. He offered a great value for what was best for me. The decision to go with McNally's was now an easy choice. Meanwhile, raging heat and no a/c, Mark arranged to have a technician come out and at least get me up and running until the new unit will be installed. Esteban was the technician and it was soon evident that he was a true professional. Within minutes the a/c is on and running. Esteban was very friendly, courteous and polite and I am now even more comfortable with my choice to use McNally's Heating and Cooling. I am only sorry I can only give a 5-star review. This type of responsiveness, professionalism and courteousness demands a TEN-star review! Thank you Mark and Esteban for all you help and effort! John W, Elgin, Illinois

Air conditioning froze up due to low refrigerant level. Total rip off on R22 refrigerant. $310 /lb…read more Charged me over $1880. Did nothing else. I had another service come out to give me an estimate on a new system. Their price was $130 /lb for R22. Based on their pricing I would NEVER buy a system from McNally.