Usually, I dont do reviews, but I have to post and rave about Eugene…read more 1. Responsive time was within 10 minutes 2. He quoted me a price for one of my showers that wasn't draining, and I asked for a $20 discount, which he agreed(price is super reasonable) 3. He said he would arrive between 6.30pm and 7.00pm( He arrived at 6.45pm).. Punctual 4. Fixed the problem, then proceeded to check all the other bathrooms and sinks to make sure everything was draining properly for no extra charge. 5. Paid him the original price he quoted for a job well done; he sent a text 1 hour later saying I overpaid him by $20( discount) and would zelle it back( Honesty) All these qualities are rare to find nowadays... I highly recommend him for all your plumbing work..My new go-to guy..Thank you Eugene..

Would not recommend! We had a kitchen remodel with new…read morecountertop and new sink installed. Needed the sink pipes to be reconnected professionally. Eugene did an ok job as the pipes are reconnected and working. Since he was here, we needed shut off valves replaced as they were leaking. Eugene got them replaced. After he left, we discovered another shut off valve that needed to be replaced. Called Eugene back for this and he was willing to come back for this but that would take time. As we didn't want to wait, we had someone else come in. This second plumber noticed Eugene's work on valve replacements were not done properly. Eugene only replaced the front knob part of the valves when he should have replaced the entire valve and charged for full parts and labor. NOT very professional. I'm now not even sure if he is licensed? I usually don't write reviews but thought I should let it be known. Additional remark Greedy? You didn't properly replace the valves. Only replacing the front knob part, which is what you did, solves the immediate leak problem, but the whole valve should have been replaced to prevent any further problems. How is that greedy?

New HVAC system recently installed. We are having a few problems which are being addressed.read more

Excellent service and professionalism. Caesar was very thorough and explained his findings in…read moregreat detail. Gave us all options to make an educated decision on how best to proceed with our HVAC system. Highly recommend them for your HVAC needs.

Clausen Plumbing was a subcontractor for our bathroom remodel, May 2022. During the remodel, our…read morehot water tank went out and needed replacing. I can highly reccamend, Clausen (Bryan) and his other workers. Not only was I very happy with the price, his workers are efficient, and friendly, and the area was always left clean. I have recommended this company to many of my friends and would deffinatly use them again. Btw, the remodel, also turned out fantastic. Full shower, toilet, and 2 sinks, all great.

We replaced our water heater in March of this year with a brand new- larger unit. Low and behold, 3…read moremonths later it went out. This company purchase and installed the unit. We called Brian (the owner)- no response. Paid another company to take a look, Found out it was a defect with the unit. Brian claimed he doesn't usually install those units and advised to call the manufacture for assistance. After hours on the phone, the manufacturer could not come out for almost a week, Brian said he was going on vacation and had no guys available. Terrible service, very unresponsive, and offered the bare minimum of assistance. Unprofessional and would not recommend.

Do not waste your time or money! Worst possible experience! Called to get kitchen sink unclogged,…read moreto show up it was $85. Quote to unclog $635, I was desperate so I said yes. Biggest mistake because plumber destroyed pipes now I have major leak in basement ceiling from his work. Called them back only to be told this is another issue and it will cost $200 to diagnose. Called main office only to hear this was there policy. I would not use them ever again and I hope this review helps anyone. Horrible business model.............

Hernán came out on a Sunday night and was able to fix my plumbing. Was knowledgeable and courteous…read more He did an excellent job.

I regret not listening to all of their horrible reviews, and I promise you will too if you hire…read morethem. I scheduled an appointment for 8am on Monday, by 10am I was panicking because we had a main line sewer clog and had not received any communication. I texted, I called (never went to voicemail except one time days later, every other time it appears someone answered the phone while on mute so I'd just hang up). It wasn't until my husband started calling that he finally got an answer and was told they'd be here at noon. That time again came and went, but they did finally show up at 1pm. The two guys that came out resolved the issue, but said their "card reader was down and could only accept cash". Since this repair is going through my home warranty, I need the invoice for reimbursement and have been told since Monday that Bob (the owner) would send it. Monday night he said, nothing. Tuesday night he said, nothing. Wednesday morning he said he was working on it "right now", nothing. Wednesday evening he said he was working on it "right now", you guessed it - nothing. At this point I don't think it's ever going to happen, likely because this isn't a real company. They're not BBB accredited, cannot communicate over several days, and overall has been a nightmare to work with. I'm kicking myself for cancelling with another plumber that quoted me the same price, so don't be like me - call this guy instead (2247046220) Drainmaster Sewer & Plumbing LLC! Same price, way more professional, and has the reviews to back it up. Additionally, it really rubbed me the wrong way that he would not answer me but would respond when my husband contacted him (on several occasions). Despite me being the one to schedule and pay, it seems Bob does not want to work with women. Run, don't walk, away from this poor excuse of a "business". Bob has no idea how to run a reputable company.

i came home to two leaking faucets (which i had admittedly been ignoring) and decided this was…read morebeyond my scope. i sent a message and Robert immediately called back and asked me to send a video and diagnosed the issue. He was doing a job pretty far away when I called, and still promised to come out as soon as he was done. He communicated well about his arrival time and was genuinely friendly and efficient in his work. (Also shout out to his partner Chris who was equally friendly and efficient!) They had some install issues with the second faucet and stayed until it was completely done and functioning well, past 8pm on a Friday. The price was a touch higher than what I expected BUT I did not ask for an estimate and they did have to do some extra work they didn't anticipate, so I was happy to pay. I'm actually fairly certain they fixed my running toilet and I didn't even ask them to do that. I highly recommend this service.

We called for a bathroom sink replacement due to faucet and pipe leaks…read more Mr. Roger Votaw helped us pick out a new sink replacement from Lowes via text and pictures while he removed the old sink and pipes. The job took about 2 hours. Mr. Votaw was very respectful and helpful. He cleaned up afterwards and charged us fairly for the job done. Our new sink is working great!! Many thanks to Mr. Votaw Patricia Wilson, Sycamore, IL

Great company, showed up on time, were clean, fast, honest and affordable. Fixed a leak under my…read moresink behind the wall. Will definitely use again and highly recommend.

Had many large companies come out to quote the replacement of my original failing gas tank water…read moreheater with issues of delayed hot water delivery. Prices were very outlandish as their solution required the addition of complicated valve systems Matt's solution was by far the best and his work is superb. Highly recommended for all your plumbing needs. He doesn't have the high overhead of large companies to give you a great value and his workmanship is outstanding!

Matt came out and said he could definitely get the job done on Tuesday and/or Wednesday. He then…read moreghosted me. I tried following up several times via phone and text messages.

We are so extremely grateful for Dan and Matt today! Last night we had a plumbing emergency where…read moreour drain in the laundry room was backing up. I called Tom Sawyer Plumbing this morning to see if they could help, and they were at our house within a few hours. They were so nice, identified the issue, and within an hour, they fixed the problem. I definitely recommend anyone who needs sewer rodding to just pay the extra fee for them to put a camera down there. We had a peace of mind learning we didn't have any tree roots down there, and that our pipes down there are in great shape. Their pricing is extremely fair and can't recommend them enough! Bonus points for being veteran owned as well!

Came out the same day and charged a very fair price to change discharge pump. Highly recommendedread more