My visit with Dr. Timothy Kisner was on 11/20. My appointment was at 545 pm and I wasn't taken back…read moreuntil 615. I didn't mind the wait at all. I asked Dr. Kisner how his day is going as he led me to the evaluation room- he said "ehh I'm here" this set the tone for the remainder of my 45 minute visit where he sat and asked me questions about my back pain, asking me when I experience pain, if I can bend down, what have I done to help, etc. 35 minutes of my appt were spent talking and going over health history /condition. 5 minutes was spent going over 3/7 exercises that he provided me with on a piece of paper. The remainder of the visit he continued typing out my post visit documentation & then reviewed once printed. I was charged $1,127.00 for a 45 minute appointment. 97110 cpt code was charged 3 units total cost $708.00 This code means 15 minutes exercises x 3 were completed. This is completely false the entire visit was 45 minutes! I have never disputed a medical charge but this is outrageous. The cpt code 97110 has a CMS requirement to perform the exercise for at least 8 minutes in order to charge 1 unit. We didn't even spend a total of 8 minutes doing all three of the exercises. I understand this is a specialty visit, however- to be charged so much for something that literally did not happen is absolutely fraudulent and sad. As a patient who is looking for help- you'd expect at least honesty from your provider. I have been to physical therapists in the past and I have never been charged this much - not even a fraction and those sessions were spent actually doing exercises with my PT assisting and monitoring. I was under the assumption Northwestern was top quality and will provide the best care- I was completely mistaken.

Have been to pt places before but this one is as bad as Del Nor's…read morebad reputation. Office smelled bad, therapists never on time, staff not friendly. The therapist I had was too busy chatting and not paying attention to what I was doing and also farted multiple times during my session. I also observed that they do not clean between patients. just disgusting and unprofessional!

Needed some attention on my hip and have been getting excellent care from Taylor. The energy and…read morepositivity given by Taylor and the rest of the staff is fantastic.

I have nothing but good things to say about Ivy Rehab in Geneva. I worked with Virak to recover…read morefrom a knee injury and he was very knowledgeable and invested in helping me get better. The atmosphere is wonderful and welcoming and I sincerely enjoyed going to my appointments. I have family members who also went to Ivy Rehab and they felt the same. Highly recommend visiting them if you are in need of PT!

My in home therapist was great! Her name is Anna Strazzante. Anna was super detail oriented. I felt…read morelike she really was in the right career. She was very concerned with my progress. She is a very good communicator and really helped me through a tough rehab. I would definitely recommend Anna to anyone.

Not the best place for minorites to come to this establishment. Atmosphere here seems a little…read moreracial to me. People who work here will look strange at you & you will feel uncomfortable if you are a minority. I have had neck pain went here & did not received the adequate care needed. On the positive note, Byron who works there is probably the best guy they got.

Having a great experience with my physical therapist. Very comfortable there. They are very…read moreknowledgeable and know what they are doing to help relieve pain.

Five stars are not enough for the quality of the care which one receives as a client at Fox Valley…read morePhysical Therapy and Wellness. I found Chris Kelly when he and Mary first opened Fox Valley P.T. and Wellness when my husband required specialized Physical Therapy after spinal surgery and months at Marionjoy and the treatment from Chris was exceptional! For myself, I have received P.T. from Chris following 2 knee replacements.. both knees are still strong after ten years. in the interim I have returned for P.T. for shoulder , back and balance issues which have been resolved each time under Chris' personalized therapy and home exercise plan. All the personal are friendly,the facilities are immaculate and parking is convenient. Chris is knowledgeable,respectful and patient. Chris and Mary have created an exceptional environment.

The waiter is so professional. The food is delicious and reasonably priced. You have to have the…read morecomplimentary knots

Great place they treat you like a king, Dr. Nick and the…read moreteam make sure your pain goes away.

The bedside manner of both Joe and Mary at Doctors of Physical Therapy is impeccable. I went in…read morewith a shoulder injury that prevented me from playing tennis and doing everyday routine movements. Within 3 months of consistent rehab, communication, exercise, and dry needling, I am back on the tennis courts and continuing to live my life as I did prior to injury. They were very attentive and listened throughout the entire process. As I went in for my weekly PT, Joe would assess my progress and would address both gains and losses from the week. We would proceed from there...communication was key! There was always a plan. Mary helped me with dry needling and while it was uncomfortable for a couple of the sessions, it was truly beneficial overall. I would definitely have dry needling done again if I had a flair up. I am a fan and advocate for dry needling! I highly recommend Joe and Mary at Doctors of Physical Therapy.

Love DPT in Geneva / West St. Charles, but hate Goodle Review. System does not work and takes WAY…read moreTOO LONG TO SIGN IN. All that said, Allison and Charlie are the best - fixed my hip and shoulder. HIGHLY RECCOMEND Both of them. Office staff is very friendly and competent and efficient.

Great place for improving your balance. I did not have a good experience. I went there with the…read moreassurance that they would be able to improve my dizziness due to inner ear crystals. After many weeks and money, my dizziness hasn't improved at all. Through the process, I was assured by Dr.Ru that she was 100% positive that she could fix my dizziness. I wouldn't advise going if you have dizziness due to ear crystals.

From the owner: Unlike other therapy clinics, you will receive a specific program designed uniquely for you. NO…read more'one program fits all' here. There is NO other you! FYZICAL Geneva is unlike any therapy clinic you've been to before. At FYZICAL Geneva, our highly skilled, compassionate team of physical therapists are 100% focused on achieving optimal health and wellness for you so you can get back to living the life you enjoy. Accepting new patients, Next Day appointments, All major insurances accepted, No prescription required for most insurances.

This is a great facility with very kind and knowledgeable therapists. They are very flexible and…read moreaccommodating and the space is always clean and well lit.

I couldn't be happier with our experience here. Everyone at the front desk is fabulous. It was a…read morebit overwhelming trying to schedule our two girls for PT - in addition to all of the other appointments for severe scoliosis (prosthetics and orthopedics), school, my work, etc. I broke down crying the first call to try and schedule as it was a lot of additional time off of work for me and lots of time out of school for the girls. But after the initial appointment with our therapist, Karolyn, she worked with me to schedule them when it was most convenient week by week - letting me know when after school appointments opened up. She even saw both of them at once so it was less back and forth and time off of work for me. And don't get me started on Karolyn. She is the nicest, kindest person and she connected so well with each of our girls (ages 11 & 13). She was very gentle yet pushed them to succeed with their therapies. I couldn't help but to hug her at our last visit. She has helped not only our girls, but has also helped me understand how to help them and to cope with caring for them.

From my first experience on the phone with PTA, Kelly, the staff at this facility has shown their…read moredesire to be patient, helpful. and personable. Shuana and Chrissy are not only thoughtful and kind, but their expertise is clear as they inquire and assess as well as assist during movement exercises. The bonus is their hands on massage and passive assisted stretching that feels terrific as well as healing! It's also not crowded so the patient feels well attended. Thanks so much, Michelle H.

Dr. Hart was very kind, welcoming and even a little humorous! He doesn't make me feel rushed and…read morehe's very receptive to my questions with honest answers. His administrative assistant was really welcoming and sweet too!

Dr Hart and his whole staff are great!! I went in with a lot of back pain and now I feel great!!…read moreThey listen to the issues and treat to get the most out of each appointment. I recommend them to anyone who will listen!!