Wolf is wonderful. He knows his stuff, is honest, and does great work. VERY reasonably priced…read more He fixed our dryer, and now it works wonderfully. I'm super glad to have found him.

This place was great. A mom and pop place to get used appliances. The older gentleman have us a…read moregreat deal on a washer/dryer set. It was the easiest purchase I've ever made. Just walked in, picked what we wanted, got an excellent price (and a year warranty), paid cash, and walked out with them delivering it the next day. They delivered on time. The guy who came was a bit annoyed to be asked to prove the machines worked, but it was great to not have to do it ourselves. Definitely a great place to go if you don't have the money for new appliances you need.

Appliance Factory & Mattress Kingdom, 680 West Garden of the Gods Road, Colorado Springs CO 80907…read more Happy Customer I want to give a big shout-out to the Appliance Factory in Colorado Springs, Colorado. I am a very "satisfied" customer and I wanted to share my outstanding experience. Thank you, for the amazing deal, and smooth installation. I deeply appreciate the whole experience, described as "peace of mind!!" I truly appreciate the outstanding service provided by Wayde Wiles and all the front desk personnel. They all were polite, professional, and most importantly, knowledgeable about their products!!! You can tell, they set the atmosphere, so friendly. My townhouse, is an older home. Laundry rooms in the 1980s were typically smaller and treated as purely functional, hidden spaces. This experience was a huge relief, Wayde ensured he would find the exact dryer measurements, he nailed it, perfect fit. Wayde contacted me to set up my initial and second delivery. I have a hectic schedule and they happily worked with me. My first delivery, there were issues with a broken piece, on the back of the dryer. Wayde did his research and selected a European dryer, Electrolux, that met my needs. I love it. There was a slight delay due to the Denver "rush hour," and they kept me informed of the estimated arrival time. This was a piece of mind, a great introduction, and a smile. That melted the ice. Bravo to the Eduardo Team, they were amazing, for the old dryer removal and the arrival of the new one. This father and son team were so professional and polite. It's important to emphasize that I felt safe. Kudos to them. Again great accolades to Appliance Factory & Mattress Kingdom, to Wayde, and the crew!!! I'd highly recommend them. I always love to read the reviews online, before I make my purchase. ************"

We wanted Bosch appliances. Wade talked to my husband multiple times on the phone and came up with…read morea great deal. We went in to see them in person (after lots of research) and Wade took the time to give us a great show and tell. We could not be happier and appreciate the care and expertise that we encountered. There was no hard upsell and Wade really Knows these appliances and made the experience very personable. We will be back for a washer and dryer!

Everything about this experience was great. From the time we entered until the time we left. I love…read morethe fact that no question went unanswered. We were giving details about all the stoves we inquired about. We needed up getting a black Kennmore Elite double oven smooth top stove. Even Wyatt was excited about our purchase. They delivered the same day and also hauled away our old one free of charge. They also have washer and dryers, electric or gas stoves, dish washer and refrigerators as well. The prices are very affordable. I do recommend them to family and friends.

When you think your buying new but learn within first use that your not…read more No returns is always a red flag. Should have known ‍ abc appliance installed all kinds of parts that were for a completely different dryer. Manufacturer almost dropped the warranty because of this. Better off elsewhere.

What an amazing place! Our dryer went out and we went here for a replacement. DJ and Reed were…read morewonderful and went above and beyond helping us. The appliances come with a one year warranty. Highly recommend, they had a great selection.

My dryer broke last week. Visited the store on Friday. Reid helped me pick out a dryer that was in…read moremy price range. He had us in and out in no time. Thanks Reid!

Don't waste your money. Miss diagnosed the problem spent over $500 they came back twice and said…read moreit's fixed now ! Nope I called again and they wanted to send someone out again. Ah no. Please just give me my money back. Response: that's not how we do it we have a "process" I had to get upset and argue to get my money returned. Only because I persisted for over 20 minutes on the phone I got my refund. They had the nerve to say we will not refund the $130 for the diagnoses fee. Of course I had to say why am I paying for a diagnoses fee when you have not diagnosed it correctly twice. Finally after me getting angry they refunded that amount too. If any company can't fix something and the customer is not happy just refund the poor job that was completed. They claim they are the #1 repair company for Bosch! That might be true but on this one occasion they were far from #1 which is what matters to me. I definitely would not recommend Mr. Appliance. And lastly I called another person they diagnosed the probable and it was fixed. Perhaps Bosch should know about this repair person.

This is the 4th time we've used Mr. Appliance (Colorado Springs). Greg was our technician and he…read morewas extremely knowledgeable, on time, and professional. He solved our dishwasher problem immediately, noted we would need a new pump. The pump was ordered and Greg came back out and installed the pump quickly and efficiently. Nicole was also amazing in getting us scheduled quickly. This is a great company to work with and I recommend them highly.

Very nice, quick, knowledgeable and incredibly reasonable prices! They helped load as well.read more

We have ordered from this place for years, in fact in 2012, when we built our home, we had them…read moresupply every appliance. Great prices and service, great install too. Recently we ordered a Washer and Dryer and a bit later Microwave. Skip the big box stores, these folks are local and they take pride in their service and installs. Plus it is nearly impossible to beat the prices. The showroom is gorgeous. If you have an idea of what you want, the web site works really well.

They showed up on time and provided quality work and great value. They repaired my subzero…read morerefrigerator and ASKO dishwasher.

Excellent experience with Trent. He was professional and efficient in his approach to the problem…read morewith the cook top. He was very thorough in troubleshooting the issue and in explaining the proble.

I worked with Josh who works in online sales. He helped me with my GE Monogram dishwasher and…read morecooktop. And then later, I added the GE vent hood insert. He was amazing--super responsive and professional.

When the store warns you about the restocking fee, make sure nothing goes wrong with the measuring…read moreand installation process. We measured our appliance slots, but when delivery time came, one doorway was too narrow and the refrigerator we ordered simply wouldn't fit into our house. When we went to exchange for another fridge, we were hit with a $725 restocking fee to pay for sending back the fridge we originally purchased. $725 for nothing. Salesman explained it was corporate policy and nothing he could do. We will never work with this company again.

Charged me for a new thermostat and balancing rods. Problem not fixed. Would never follow-up, I…read morealways had to contact them to schedule for parts installation. Finally had to purchase a new machine. If it wasn't fixable, they should have told me and saved me over $500!

Artem came out and helped us right away with our washing machine! He knew what the issue was and…read moregave us a detailed estimate on what it would cost to fix! Highly recommend! Thank you!

I've reached out to these guys twice via their website over the last two weeks. Never heard backread more

I remember growing up seeing many appliance repair stores. Nowadays when something breaks it gets…read morediscarded as appliances are now relatively inexpensive. This is one of the last remaining appliance and light fixtures repair stores still in business. I had a chandelier cleaned and rewired. They did a great job.