Very responsive and never once did I feel like I was being told things that were not true. Had a…read morelap top that was not loading and it took a week to fix and after many long hours of troubleshooting they found the issue When they told me the price I felt horrible. Really should have cost more that what I paid but they were happy. Highly recommend these folks.

My experience here was mediocre at best. Part of it can't really be blamed on the company; with the…read moresupply chain the way it is and under a heavy workload, one would expect any repair to take a while, but for God's sake it was a broken laptop screen. I could have replaced it myself for a third the price and a sixth of the time. And next time, I will. That all being said, if business ever slows down over there, and shipping costs and times ever go back down, it's a good place with good service. They charge you a lot for labor, though.

My Windows 8 crashed which really meant my hard drive had crashed, so I needed a new one. The guy…read morewas able to replace the drive & retrieve my data for about $200. The turn around time was a little long but he did a great job. He was also very nice!

Was out of town and unable to contact my computer guy. So stopped in here, they were able to help…read moreme out. Nice bunch of people. Thanks!

My sister-in-law was here visiting and had a broken screen on her iPhone 5c. We brought in the…read morephone. When it was supposed to be ready we went back, but they noticed then that the new display was defective; so, they had to redo the repair. Why didn't they notice this when they did the repair the first time? Also, I was talking to one of the employees when he interrupted me to ask someone else a question. No apology. I started talking to him again, and he did it again. Tried a third time, and the same thing happened. The employees were all generally like this that I dealt with--fairly rude and acted like they didn't really care for our business. All this said, they did the repairs quickly and skillfully. Their communications, though not tempered with care, were technically accurate which I appreciate. Update: After posting this review, got a message from a representative of the store wanting to discuss my review. She was very polite and helpful and was able to make things right with me. Appreciated very much. Improved my impression of the business, so I'm raising its review.

I recently called to get the cost of replacing my iPad battery. It was cheaper than other places,…read moreand they did it for me that day.......all other places I called told me it would be 3 or 4 days later. I took iPad to them. They were courteous and super helpful. Very pleased with the service, and promptness.

I have used this business several times over the past 6 months. I always receive great service and…read morethe facilities are very NICE and CLEAN. Bryan is always eager to help solve problems I am having and I will recommend this business to all my friends and family. Skip (Lubbock)

No. No no no. The guy working there smells like a rotten ashtray... even my keyboard reeked on my…read morelaptop when I got it back. I used them once before and a different guy was my technician back in early November. He wasnt there when I went back recently. The owner, I know nothing about. But who you have represent you is key... and I will tell all my friends NO, unless you want your investment (computer) smelling like smoked shit, stay away.

I have used Rick Stringer for years as my computer guru. He is a knowledgeable, honest, Christian…read moreman who loves assisting one with computer problems. He designed and implemented a program to transfer paper documents to a computerized retrieval system that is simple, well thought out, yet usable. We bought three lap tops from him, and he has maintained them for us. Even when we were far away (living in Hawaii) he was able to correct our computer problem remotely. If you have a computer problem, want to know the person assisting you, and know he will remember you and your computer, then Rick Stringer is where you need to be.

Grant is the best! He has made multiple repairs for my boys game consoles and Nintendo switch. He…read moreis fast and fair and goes beyond typical expectations on communication and customer service. If you need computers designed or any game repairs or questions, he's your guy. Highly recommend. Tory and Micah

I had some drifting Joycon joysticks, so I contact Colossus on FB, and the response was immediate…read more He came to pick my Joycons up in the morning, and returned them to me in the evening. Super fast. So fast - that I asked Colossus to do a HD clone to an SSD THAT night, and received my MacBook back the following morning! Great quality service!